Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
4,292 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,292 reviews
January 25, 2022
Dealership is well organized and staff helpful and competent and work was done competently and on time competent and work was done competently and on time More
by hgleason
Employees Worked With
January 24, 2022
Always on time always excellent work, always excellent people. Always smiling. Excellent coffee, thank you people. Always smiling. Excellent coffee, thank you More
by billc7888
January 24, 2022
Very well organized and very clean,,,I called Kevin and made an appointment for a test drive. The vehicle was ready and he explained all the new touches to me quite thoroughly. made an appointment for a test drive. The vehicle was ready and he explained all the new touches to me quite thoroughly. More
by Wens
Employees Worked With
Kevin Gittens
January 24, 2022
The service was very good. The place was clean and safe. Very professional service staff Very professional service staff More
by Barb
Employees Worked With
January 22, 2022
Larry is very friendly, helpful and professional, he helped us find the perfect car for our daughter, we are all happy with it! helped us find the perfect car for our daughter, we are all happy with it! More
by xyrains
January 22, 2022
Larry is very good patient and honest salesperson. Trust him. Get the lowest car price in Ontario in Lexus of London. him. Get the lowest car price in Ontario in Lexus of London. More
by ddw1995ddw
January 21, 2022
This is the second vehicle purchased from this dealership and from salesperson Kevin. Again everything was organized and the order and pickup of our vehicle went without a problem. Highly recommend this de and from salesperson Kevin. Again everything was organized and the order and pickup of our vehicle went without a problem. Highly recommend this dealership !! More
by Sally B.
Employees Worked With
Kevin Gittens, Thomas Geeves
January 20, 2022
This is my first lease car. It's a very comfortable and happy experience. Larry helped me a lot both in the early selection and price, and in the later collation of materials. happy experience. Larry helped me a lot both in the early selection and price, and in the later collation of materials. More
by 1532127439
January 19, 2022
This dealership is top notch. From the time you walk in the door someone is there to greet you. Very helpful and friendly staff from sales, finance and product specialists. Proud to drive a Lexus. the door someone is there to greet you. Very helpful and friendly staff from sales, finance and product specialists. Proud to drive a Lexus. More
by Penny Campbell
January 17, 2022
All ways service is the best and am happy come to you guys , and deserve full stars guys , and deserve full stars More
by Salam.nanno
Employees Worked With
Other Employees :
Jack Ji, Sue Vincent, Allen Zhang, Kevin Gittens, Jordan Skellett, Jordan Fera
