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Lexus of London

London, ON

4.9
4,082 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds ...
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,082 reviews

November 19, 2021

I am always pleased with the service I get from Lexus of London. I choose them everytime! More

by jdbradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Am impressed by the staff, very polite, attentive and helpful.Seeing a deaf mechanic to me was impressive. More

by Jabu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Coming from the service industry, I was quite impressed with Rick Watson and his sales team at Lexus of London and that is a hard feat. I have high expectations when I am making a significant purchase suc More

by Nannette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zhang
November 18, 2021

Wonderful service from start to finish. Professional, Wonderful service from start to finish. Professional, efficient experience. Always leave with nice clean vehicle. More

by Colin and Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

I have experienced a high level of service along with courteous and friendly assistance for more than twenty years. More

by e.davy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
November 17, 2021

I asked for psi in tires to been left as is,mechanic's don't seem to look at Dale's notes, not a big issue, More

by oldkwdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

2 hours to change to my winter tires is way to much time ! coffee OK More

by rneatby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Lexus was able to check my RX 350 at short notice…found the problem promptly and fixed it, More

by Athena77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Jones
November 16, 2021

Everybody I have interacted with at Lexus of London have been exceptionally pleasant and extremely helpful. It is a pleasure to go to the dealership to have your Lexus service. More

by john_bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaela Pineda, CARMEN Jones
November 16, 2021

Love this dealership so much that I have bought four RX SUV and the service department does an exceptional job More

by Betty Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
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