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Lexus of London
London, ON
4,010 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,010 reviews
October 31, 2022
I recently bought a vehicle through this dealership. I had the pleasure of working with Rick who assisted me with my purchase. The service I received from Rick was exceptional. He answered all of my qu I had the pleasure of working with Rick who assisted me with my purchase. The service I received from Rick was exceptional. He answered all of my questions promptly. The car even arrived earlier than expected. I am enjoying my new car. Thanks Rick and Lexus of London. More
by Grant
Employees Worked With
October 31, 2022
Warm welcome. Great service and attention to details. My wife loves her Lexus. We will be brand loyal customers. Great service and attention to details. My wife loves her Lexus. We will be brand loyal customers. More
by Love my Lexus
Employees Worked With
October 31, 2022
Back in for service today. Very fast and convenient. Met with my salesman on our way out who is always a pleasure to speak with. Very fast and convenient. Met with my salesman on our way out who is always a pleasure to speak with. More
by Lexus Fan
October 31, 2022
We recently bought a car through this dealership and Jillian was amazing to deal with! She was friendly and very helpful with all of our questions and concerns. Would definitely go back! Thanks Jillian! Jillian was amazing to deal with! She was friendly and very helpful with all of our questions and concerns. Would definitely go back! Thanks Jillian! More
by Cat Ekonomidis
Employees Worked With
October 30, 2022
Service was fantastic from the moment we walked in until the day we received our new keys! Our sales person Rick, was conscientious of our families requirements and ensured we were happy with our choice wh the day we received our new keys! Our sales person Rick, was conscientious of our families requirements and ensured we were happy with our choice while never pushing us into a more expensive option. More
by Stonegang
Employees Worked With
October 27, 2022
Great service, friendly greeting, great staff members. Felt very welcome and appreciated. Thank you again! Felt very welcome and appreciated. Thank you again! More
by Efrain
October 26, 2022
Jordan was a pleasure to work with - worked hard to represent me and get me the car I had my heart set-on. Was very personable and continued after sales follow-up. represent me and get me the car I had my heart set-on. Was very personable and continued after sales follow-up. More
by Marnee
October 26, 2022
Commitment timely service honesty reliability respectful environment and friendly highly experience in all areas perfect team work staff environment and friendly highly experience in all areas perfect team work staff More
by mouradisz@hotmail.com
October 25, 2022
I am very impressed everyone was so helpful. Buying my new car was easy from all there knowledge. I absolutely love it thank you Larry! Buying my new car was easy from all there knowledge. I absolutely love it thank you Larry! More
by Lisageorge1970
October 25, 2022
My first experience with Lexus and I was very fortunate to meet Jillian. She was knowledgeable, personable and very professional. She kept me up to date and I am excited about getting my very first Lexus to meet Jillian. She was knowledgeable, personable and very professional. She kept me up to date and I am excited about getting my very first Lexus in the spring🤞🤞 More
by barbmacdonald96
Employees Worked With
