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Lexus of London
London, ON
4,159 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,159 reviews
April 21, 2023
Very helpful staff and accommodating. We dealt with Jillian Cook, and she was great at corresponding with us and setting up appointments. She was also very pleasant to deal with. We dealt with Jillian Cook, and she was great at corresponding with us and setting up appointments. She was also very pleasant to deal with. More
by hlm68
April 20, 2023
Kevin Gittens made the purchase of our new car easy as he was in tune with our needs. He was professional and knowledgeable. I would highly reccommend Kevin, he will get the job done. was in tune with our needs. He was professional and knowledgeable. I would highly reccommend Kevin, he will get the job done. More
by Pauline McCusker
Employees Worked With
Kevin Gittens
April 20, 2023
Sue Vincent showed patients as I was waiting to have my trade ins fender bender repaired. She was available when I arrived for my pick up appointment and was friendly and professional. I will recommend her trade ins fender bender repaired. She was available when I arrived for my pick up appointment and was friendly and professional. I will recommend her to friends. More
by pauljnicolai
Employees Worked With
Sue Vincent, Lauren Rossini
April 20, 2023
Allen was amazingly knowledgeable guy, he helped me to get my dream vehicle. Amazing experience with him and at this dealer. get my dream vehicle. Amazing experience with him and at this dealer. More
by Zhang fan
April 19, 2023
Larry was very attentive in explaining and introducing the vehicle to me, and also very enthusiastic in answering my questions. the vehicle to me, and also very enthusiastic in answering my questions. More
by tianyichun610
April 19, 2023
Larry is very kind and helpful. He helped me to choose the suitable car. Fantastic experience at here! He helped me to choose the suitable car. Fantastic experience at here! More
by lij87577
April 14, 2023
Very helpful with information about the different models. Sue was very friendly and approachable, as was Thomas, the Financial Manager. We are quite pleased, and still learning the “techie” things about ou Sue was very friendly and approachable, as was Thomas, the Financial Manager. We are quite pleased, and still learning the “techie” things about our new Lexus. More
by rd4kjv
April 13, 2023
Larry is a really good and nice salesperson. Helped me to get the suitable car. Best experience at this dealer! Helped me to get the suitable car. Best experience at this dealer! More
by umju
