Langley Chrysler

I had an amazing experience in store the sales guys were very helpful and informative highly recommend Langley Chrysler !!! very helpful and informative highly recommend Langley Chrysler !!! More

The sales department took very good care of my car needs and questions. Thanks to Shawn for my new truck! and questions. Thanks to Shawn for my new truck! More

Fantastic dealership! They really helped me out after I got in my car accident! 100% would recommend going to see Jake - he is so kind and patient and really helped me thr They really helped me out after I got in my car accident! 100% would recommend going to see Jake - he is so kind and patient and really helped me through the process. More

I drove 4 hours to this dealership to purchase my truck. I gave them a weeks notice to get the truck ready but when I arrived it was not ready so I had to wait a few hours for it to be ready. Then I was tol I gave them a weeks notice to get the truck ready but when I arrived it was not ready so I had to wait a few hours for it to be ready. Then I was told they have a family owned warranty for used vehicles while I was buying it but I contacted them about a couple of problems I’ve had with the vehicle (AC is blowing out of the wrong vents and oil inside the spark plug well which I noticed when I went to change the spark plugs) I have only owned the truck for 2.5 months and figured they could do something to help. I should’ve bought local. Not to mention sales tactics and promises which were not given unless I had brought them back up (ie gas card for making the drive down and “go watch a movie while you wait and we will pay” while I didn’t watch a movie (why would I? 3pm on a Tuesday) I got food instead and they didn’t cover that. Beware of this dealership More

I've been a customer of Langley Chrysler for many years. While I've had issues in the past, they were always resolved, which is why I continued bringing my vehicle back. Unfortunately, my recent experien While I've had issues in the past, they were always resolved, which is why I continued bringing my vehicle back. Unfortunately, my recent experience has completely changed my opinion. Communication has been extremely poor, and I've been left waiting with little to no follow-up. The biggest disappointment is that they don't appear to stand behind their warranty work or workmanship when problems arise after repairs. It's frustrating to feel valued when it's time to pay the bill but not when you need support afterward. As a long-time customer, I expected much better service and accountability. Sadly, I can no longer recommend Langley Chrysler based on my recent experience. Vancity Adventure More

My brand-new Jeep has only 5,000 km on it, but it is already experiencing recurring engine failures. The first time it broke down, it spent 13 days in the shop due to a failed fuel injector. Just five d already experiencing recurring engine failures. The first time it broke down, it spent 13 days in the shop due to a failed fuel injector. Just five days after getting it back, a second fuel injector failed with the exact same symptoms. It has now been another week, and the vehicle is still at the service center. To make matters worse, the service department initially refused to provide a loaner vehicle, despite this being a repeat major failure. I only received temporary transportation after escalating the issue. When I contacted Jeep Corporate, they were just as dismissive. Both the dealership and corporate gave the same generic response—that they would simply repair it—with zero acknowledgment of the safety risks, repeated failures, or massive inconvenience. A new car should not have two fuel injector failures within 5,000 km. I have completely lost confidence in this vehicle's safety and reliability. After researching, I found that many other owners are facing the exact same issue. I will continue to share my experience on social media and am preparing for a class-action lawsuit. If you are thinking about buying a Jeep, please think twice. More

What a terrible dealership. Once they know that you're interested in one of their vehicles the baiting starts. Over the course of time they make you believe they're interested i Once they know that you're interested in one of their vehicles the baiting starts. Over the course of time they make you believe they're interested in providing good customer service and providing a "fair" deal. Then when the deal is ready to be made they make a "LOW BALL" offer on your vehicle. ABSOLUTELY SHAMEFUL. Run away from this dealership as quickly as possible. More

This dealership will happily sell you a 100k truck and as soon as you leave the lot, the help stops there. They don't follow up. They sold me my truck with loose mudflaps, 4k in repairs and several lights on soon as you leave the lot, the help stops there. They don't follow up. They sold me my truck with loose mudflaps, 4k in repairs and several lights on the dash after it went thru there "rigorous" 100point inspection. The salesman are worse then your typical greasy salesman, and the management is is a joke. Don't buy from here. Give a better dealership your money More

Started at OK then when completley downhill very quickly. They did not live up to any promise and serious misrepresentation. Traded in vehicle purchased new...when all paperwork was ready Salesman had misr They did not live up to any promise and serious misrepresentation. Traded in vehicle purchased new...when all paperwork was ready Salesman had misrepresented Loan interest rate when speaking with him on the paperwork an extra .9% over time that amounts to $1798.00...did I notice NO as general sales manager sitting up on a credenza yapping away while finance person "sign here ' "intial here" sign here" it was abait and swith game. The salseman had absouletley guranteed dealership was fixing som side door damage as he said"to save you $500.00 so I would not have to run this through ICBC. Another lie calls back a few days later "Ya sorry I was wrong we cannot do that" Well that left me running at Christmas time find an autobody get a courtesy car and WOW now come up with extra $500.00 Then I notice later by pulling a CARFAX report they did NOT PAY OFF a LIEN. Salesman If your granddaughter buys a truck no problem we will pay it off.if she does not you owe us the money. Uhm no you were to pay it off...now they keep lying that they have paid it off xx as finance company calls me and texts me daily. Emails from Paul and a copy of a check that was supposedly sent many weeks ago to finance company NEVER HAVE THEY RECEIVED THIS.he dealership had my trade in on lot for sale at one point it is illegal for them to sell a vehicle with a lien NO ONE HAS YET BOTHERED to go over the brand new warranty details have asked repeatedly. It was lovely buying new No one botherd to go over car details I was shown "gas assist & emergency brake" tossed the keys and on my way. Car has already been in for service due to many malfunctions ..terrific not even 13.000 KMS on it. Went to pickup again tossed keys at front desk.."ya it is somewhwere out in the backlot gee thanks I will go find my own car. Now this is just this car I have bought 3 others from Langley Chrysler all with problems all I can say is "silly me why did I ever go back there. This place has NO customer service know how from a salesman to a general manager let alone the dealership manager who will not take a call or answe emails. PLEASE DO YOURSELF A FAVOUR DO NOT GO TO LANGLEY CHRYSLER. If you do be aware of constant lying and no service. If you have had problems,please know you can put a compaint into the BBB however Langley Dodge Chryser is not accredited due to continuos compalints that they do not answer or care to make right. Other options are the VSA,Consumer Protection and as always Global news B.C and radio stations who take consumers complaints very seriuosly. You can also contact Dodge Chrysler Canada More

Although this dealership has had some serious issues in the past, the Sales team has been consistantly helpful and professional..Service dept in my estimation, is responsible for the bulk of their problems the past, the Sales team has been consistantly helpful and professional..Service dept in my estimation, is responsible for the bulk of their problems, but they are aware of the situation and are now doing their best to fix the issues. New general manager is making real changes for the better l think More