Lakewood Chevrolet - Service Center

I bought my Equinox from Lakewood and have every service done there. I have dealt with other service advisors but I like Jaimee Scully the best. She is so awesome to deal with and such a pleasure to talk to done there. I have dealt with other service advisors but I like Jaimee Scully the best. She is so awesome to deal with and such a pleasure to talk to. She’s the best and the reason I keep coming to Lakewood to do service More

Very excellent costomer service. My vehicle is working properly and the service was good.Thank you. My vehicle is working properly and the service was good.Thank you. More

James communicated to me throughout the process keeping me updated. Let me know issues with my vehicle besides the reason I brought it in. Thanks to James and the mechanic who worked on my vehicle. Lakewoo me updated. Let me know issues with my vehicle besides the reason I brought it in. Thanks to James and the mechanic who worked on my vehicle. Lakewood Chevrolet is the place to bring your car for service. More

Friendly, fair price, on time, free rides home,James takes his job seriously as a service advisor takes his job seriously as a service advisor More

James at Lakewood Chevrolet provided outstanding service! I'm thoroughly satisfied with how he handled all the important issues with my old car — also, a big thank you to the mechanic who did a quality repai I'm thoroughly satisfied with how he handled all the important issues with my old car — also, a big thank you to the mechanic who did a quality repair. I highly recommend him and the dealership! More

This will be my second subpar review … I booked an appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connec appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connectivity. As it was due for an oil change, I requested an appointment to get both done. I brought the vehicle in at 07:30 AM that morning and would leave it while I attended other matters. I returned to the service department at 13:30 hrs that afternoon to check on the vehicle as I was in the vicinity. The oil change was completed; however, the battery/starter issue was yet to be looked at. I was informed that it wouldn’t be looked at until after 14:00 hrs at the earliest. If my vehicle needed parts, then the likelihood of getting my Equinox back that day would be slim. For six hours, Lakewood couldn’t find a technician to even check the condition of the battery or starter. I was very disappointed as I have been dealing with Lakewood for over 30 years and until recently, have experienced exceptional service. There was a time when my vehicles needed servicing, the condition would be assessed, parts ordered if needed and installed prior to end of day. That doesn’t happen anymore. I guess customer loyalty has doesn’t mean much anymore… More

Service was great as usual. Josee friendly, cheerful and helpful as always. Will be back. Josee friendly, cheerful and helpful as always. Will be back. More

Very knowledgeable, very helpful. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. More

James in service is great, he has kept me informed and up to date of the service call. to date of the service call. More