Lakewood Chevrolet

Review Overall it was good, would have been better to have all the pricing up front versus getting tagged at point of vehicle pickup versus when the sale was Overall it was good, would have been better to have all the pricing up front versus getting tagged at point of vehicle pickup versus when the sale was made. More

Complete lack of customer care I bought my 2016 Chevrolet Silverado 2500HD from Lakewood the experience was good at first but I started having issues with the service department. Ja I bought my 2016 Chevrolet Silverado 2500HD from Lakewood the experience was good at first but I started having issues with the service department. James a service adviser specifically is by far the worst service adviser I have ever had in my life. He undermines the customers knowledge and is constantly trying to avoid any warranty work. When a part gets damaged due to the mechanics negligence James is making it the customers problem to pay for the part that was damaged in the repair process. He’s told me lies about why my truck wasn’t covered for warranty and even worse the Service manager isn’t working with me either. I would never refer Lakewood to anybody due to the fact that once you’ve purchased your vehicle your done. There’s no more customer service, they got what they need from you. Your money. Now they’ll do whatever it takes at whatever cost to draw more money from your bank account by denying you of your warranty and over charging hours for labour. It’s a disgrace this dealership. No one should buy anything from Lakewood Chevrolet. Not only will you get ripped off on the cost of Your vehicle but you’ll continuously get ripped off by the service department for any work to be done in the future. More

Routine oil change Was in for service on my 2005 Equinox. Service performed was oil change and replacing wiper blades. Dwayne Lucas always advises of service needed. He Was in for service on my 2005 Equinox. Service performed was oil change and replacing wiper blades. Dwayne Lucas always advises of service needed. He is very pleasant and I trust his. Expertise. More

Excellent service As per usual with Dwayne, excellent service. There’s no one else I would trust with my vehicle which is saying no a lot when I work at a dealership. T As per usual with Dwayne, excellent service. There’s no one else I would trust with my vehicle which is saying no a lot when I work at a dealership. Took the time to explain why things happened and ensured they were fixed. Also happy to see the sales managers keep up with customers and make sure they are happy! Thanks Scott, always a pleasure getting to chat with you. Wish it was under better circumstances. More

Excellent service as usual! Lakewood has been my go-to dealership for service of our Chevrolet products for 20 years. Always great service, they have not let me down. Excel Lakewood has been my go-to dealership for service of our Chevrolet products for 20 years. Always great service, they have not let me down. Excellent working w the same Service Manager for all these years! More

Dan Boulet is very friendly and always ready to help you! The staff is very friendly and always ready to help you out. Great attitude and always there for you. Only place I'd go for service. We always wait fo The staff is very friendly and always ready to help you out. Great attitude and always there for you. Only place I'd go for service. We always wait for an oil change and waiting time is not super long. Dan Boulet, is always pleasant, professional, courteous and strives for complete customer satisfaction in working with his clients. A+ all around. Thanks Lakewood!! I always recommend this dealership to my friends & family!! More

Excellent Service Had warranty work done, and was very happy with the outcome. Phone, took my car in the same day, had a rental ready for me, received a call the next Had warranty work done, and was very happy with the outcome. Phone, took my car in the same day, had a rental ready for me, received a call the next morning with an update on my car. Picked my car up the next day at noon. Efficient process at the service centre. Thank you Lakewood Chevrolet! More

Had no problems Had a great experience. Dan in management made sure we were completely satisfied. Nothing bad to say. We got a nice vehicle for a decent price. Had a great experience. Dan in management made sure we were completely satisfied. Nothing bad to say. We got a nice vehicle for a decent price. More

Excellent Experience All the staff were friendly and helpful. They bent over backwards to get us a good deal on our new Chevy Silverado. All dealings with our salesman Ron All the staff were friendly and helpful. They bent over backwards to get us a good deal on our new Chevy Silverado. All dealings with our salesman Ron Koehler and the sales manager Dan Bass were enjoyable and professional. Also Eddy Tohme in finance was efficient and "no pressure". All together a positive experience. More

It was a wonderful experience to be taking care of. It was my very first time that I walked to a dealership. I did not feel the pressures of someone roaming on me. Ted first saw me (as I saw him) and a It was my very first time that I walked to a dealership. I did not feel the pressures of someone roaming on me. Ted first saw me (as I saw him) and acknowledging my presence. As with any salesman he decided to give me space instead of pouncing on me ( which giving me time to look around). He then approached me and was very careful and answer all my questions. Because of manners and the way he handle the transaction he got a winner. I bought the car. He sure know how to treat a customer More