Key West Ford Sales Ltd

Unexpected Pleasant Experience Like most people, a visit to a car dealership is not something one looks forward to. However, my visit to Key West Ford proved to be an unexpected pl Like most people, a visit to a car dealership is not something one looks forward to. However, my visit to Key West Ford proved to be an unexpected pleasant experience, resulting in the purchase of a used vehicle. The staff I dealt with were all very friendly, professional and efficient. My primary contact was Robert Klaus. His friendly, no pressure sales approach made me feel very comfortable, not something I expect or have experienced from most car dealerships. He provided me with all of the information I needed to make my final purchase decision. He has provided me with additional follow-up information and support which is greatly appreciated. I would definitely recommend Robert and Key West Ford if you're in the market for a new or used vehicle. You have nothing to loose and may also have an "unexpected pleasant experience". More

Excellent Customer Service!! Robert Klaus was of great help. He dedicated his time and effort into helping me find the right car. A very good salesman who doesn't act like a sales Robert Klaus was of great help. He dedicated his time and effort into helping me find the right car. A very good salesman who doesn't act like a salesman instead makes you feel very comfortable and is super friendly. I would definitely reccomend him to anyone looking to buy a car. More

Well worth the trip, no pressure sales team. We live on the Sunshine Coast with a limited selection of the type of car we were looking for, the Keywest web site had a few on their lot so we made We live on the Sunshine Coast with a limited selection of the type of car we were looking for, the Keywest web site had a few on their lot so we made a call to Michael and planned to drop by on the weekend. Not only did we find what we were looking for, a week later we decided we loved the model, the Fusion Titanium, but didn't like the colour, so we came back and traded it in for a year newer fully loaded model and true to Michael's word, the swap was seamless. All other car salesmen could benefit from following Michael around for a day because his style, attitude and sense of humour is very refreshing compared to the agents we dealt with before coming to Keywest. There was absolutely no sales pressure and we were never rushed or pushed into anything, we told him what we wanted and he bent over backwards to make it happen, no detail was overlooked, right down to programming our navigation system to get us back to the ferry terminal. Thank you Michael and the rest of the Keywest team, you guys break the stereotype of the used car salesman. Tom & Moira Creighton. Halfmoon Bay More

Best Experience Ever Everything about buying my (new to me) vehicle was such a fun and positive experience. Everyone that I had dealings with was knowledgeable, friendly a Everything about buying my (new to me) vehicle was such a fun and positive experience. Everyone that I had dealings with was knowledgeable, friendly and so helpful. All my needs were met and by far this was the best vehicle purchase experience I have ever had. More

Repulsive customer service threatening behavior Cam and Tony(management) are two of the greasiest car dealers ever. There service centre also screwed my car up when it went in for servicing. DONT EV Cam and Tony(management) are two of the greasiest car dealers ever. There service centre also screwed my car up when it went in for servicing. DONT EVER BUY A VEHICLE AT KEY WEST FORD. LOCATED AT 301 STEWARDSEN WAY BURNABY. THEY ARE CROOKS TAKE YOUR BUISNESS SOMEWHERE ELSE. SAVE YOUR SELF More

Happy experience joining the Ford family. The moment we entered the office the staff was very helpful. Soon we were introduced to Peter Olson. He is very friendly person. He was very patient w The moment we entered the office the staff was very helpful. Soon we were introduced to Peter Olson. He is very friendly person. He was very patient with us through the whole process, answered all our questions and wasn't pushy at all. We will be back and will recommend Key West Ford to our friends. Thank you guys. More

Jag Dhillon Rocks Jag Dhillon helped me get the PRECISE car of my dreams at the price I could afford. I have been researching my purchase for two years and have a ton o Jag Dhillon helped me get the PRECISE car of my dreams at the price I could afford. I have been researching my purchase for two years and have a ton of specifications but he found the vehicle I wanted and negotiated on my behalf so I could afford it. As a generally impatient person, he also kept the back and forth to a bare minimum, allowing me to skip the BS and just BUY A CAR! Thank Goodness! I couldn't have done it without the streamlined process he embraced. More

Excellent experience We were shopping for a new truck and were having pretty bad luck for various reasons. We found a ttuck posted on Key West Ford's website that was in o We were shopping for a new truck and were having pretty bad luck for various reasons. We found a ttuck posted on Key West Ford's website that was in our price range and everything we were looking for. We contacted Micheal and it was smooth sailing from there! Being very set on keeping our budget we went in to negotiate and view the truck. It was just what we were looking for and Micheal made the numbers work for us by paying us fair price for our trade in, this stood out to us as we had been insulted at other dealerships by how little they were trying to give us! Micheal, Wes and Gurj worked efficiently and effectively and had us driving away the same day in a better suited vehicle for our young family. Thank you for being stand up people to deal with and keep up the great work guys! More

The best car buying experience The staff hear go above and beyond to make your car buying experience a pleasure! I will be back, I would recommend key west 100% thank you guys!! The staff hear go above and beyond to make your car buying experience a pleasure! I will be back, I would recommend key west 100% thank you guys!! More

Great experience with friendly sales consultant Purchased a 2007 Ford Mustang Base Coupe from Key West. Low km, Great car, even better, friendly and pretty cool staff. Jeremy is great, all the pap Purchased a 2007 Ford Mustang Base Coupe from Key West. Low km, Great car, even better, friendly and pretty cool staff. Jeremy is great, all the paperwork was in order and very helpful with suggestions to do some upgrades on my new baby. Overall good experience. Thanks Jeremy and Key West staff. More