Islington Chrysler Dodge Jeep Ram FIAT - Service Centre

Service is amazing I got a detailed explanation what was my issue and they gave me access to see it directly at my car. Each time I visit the service centre they are so I got a detailed explanation what was my issue and they gave me access to see it directly at my car. Each time I visit the service centre they are so friendly. More

Service Excellent customer service and the service department is great and have not had one bad experience and will be using this dealership from now on Excellent customer service and the service department is great and have not had one bad experience and will be using this dealership from now on More

Great experience and very professional They new exactly what had to get done and did it in a timely fashion without rushing and gave feed back to what had to be done . They new exactly what had to get done and did it in a timely fashion without rushing and gave feed back to what had to be done . More

Information I reach out to them islington Chrysler for information and help regarding the new wrangler. There service had been excellent and very helpful even tho I reach out to them islington Chrysler for information and help regarding the new wrangler. There service had been excellent and very helpful even thought they couldn't offer what I was looking for. All the context I had were very friendly and attentive. More

Tried several times to make an appointment but got We have been customers of the service centre for many years, but recently have found the service to have gotten quite bad. When my husband visited la We have been customers of the service centre for many years, but recently have found the service to have gotten quite bad. When my husband visited last time he was treated very rudely. We decided to give it one more try and attempted to make an appointment online and over the phone. No one ever got back to us. We'll be going somewhere else. More

very poor feel like i was taken for worst experience i ever had at a dealership. my wife takes car in for recall, $350.00 she leaves nothing better than getting taken for fell. nobody ha worst experience i ever had at a dealership. my wife takes car in for recall, $350.00 she leaves nothing better than getting taken for fell. nobody has looked at vehicle yet and they recommend alignment and brake flush & oil change. oil change was needed brake flush- just had brakes serviced someplace else alignment not required dealership couldnt provide before and after results of alignment and the vehicle wasnt pulling in any direction there is nothing like feeling like i was taken for i cant wait to get rid of my dodge and never would buy one from this dealership EVER and possible another dodge VERY DISAPPOINTED IN THE SERVICE I GOT PLUS IF A TECH EVEN GOT IN MY VEHICLE THEY WOULD OF NOTICED THAT MY KEYLESS ENTRY SYSTEM ISNT WORKING I WOULD RATHER LEAVE ZERO STARS More

Service...not so good I went in because front signal was not working. I told them that my husband had tried 2 new bulbs that it still did not work... Three hours later the I went in because front signal was not working. I told them that my husband had tried 2 new bulbs that it still did not work... Three hours later they told me they did not have the bulb(?!) in stock and I would have to come back. I told them it was not the bulb. They did other tests and said it was not the bulb. (really?) I had to come back the next week. After another three hours they told me I needed a part or possibly it was electrical (Ya think?). Now 3 weeks later and after being pulled over by the police countless times they have the part!!!! Hopefully that will be the end of my dealings with dodge. More

Peace of mind is a scam Peace of mind service they offer is a rip off or a scam. Was charged for peace of mind which includes tire pressure check, break pad check and tire ro Peace of mind service they offer is a rip off or a scam. Was charged for peace of mind which includes tire pressure check, break pad check and tire rotation. My tire pressure was not corrected which let me to realize tire rotation was not done. My service paperwork says i have 10mm front brake pad left and 8mm rear after 84k on them. i asked the service rep to double check and as per him this is right and it is because i am a really good driver. I checked my old service paperwork and i had same measurement at 10k. at 33k i had 7.5mm left on front and rear. They also quoted my $418 repair to replace rear roters but now i doubt if they actually did anything checkup or just guessed this is what i need. Will never recommend this place to get any service done. More

Amazing Service Dept The Service Department at this Dealership is amazing -- 10+! They certainly go "over & above" with excellent Customer Service. I very much appreciat The Service Department at this Dealership is amazing -- 10+! They certainly go "over & above" with excellent Customer Service. I very much appreciated the Service Liaison, Tufan Obuz giving me rides to and from while my vehicle was being repaired. It was my pleasure working with this Service Dept. Thank you very much! Sandra Field More

ISLINGTON TO THE RESCUE!! WOW - I didn't know it could be this easy. Always looking to do the right thing, the staff were accommodating from the first phone call to final ha WOW - I didn't know it could be this easy. Always looking to do the right thing, the staff were accommodating from the first phone call to final handshake. They care about my car as much as I do. Being a bit car illiterate, the Senior Service Advisor, (Serge Derkach) advocated for best car practices and explained technical concepts without making me feel inferior. Never looking to over-sell, he offered me an option that ended up saving me money. After striking up a friendly conversation with long-standing Sales Representative, (Alban Joseph) while my car was being serviced, he took it upon himself to speak to the service department and ensure I was looked after. The Service Manager, (Elvin Etcubanez) was not hesitant to make contact with me when I first arrived, and offered ways to further accommodate. All of the staff rose to an unlikely occasion - picking up on warranty work that was abandoned by a past dealership struggling to find the cause of a leak. They took it in stride, and completed the job in a timely manner. Extremely fair, honest, and respectful. They might just make the shortlist for Christmas cards come December! More