Updated this review: see below
Without a doubt the most incompetent service team I have encountered in any dealership in 50 years of driving. From the front desk staff to mechanics they continually screw up. I have a 2016 Fiat 500X that I have been taking there for service since the next closest Fiat service is over 15 km away. This dealership will tell you to come in for service, when you get there it is "who were you talking to we don't have any mechanics available".... Happened at least 4 times. Tried to replace and charge me for the same thermostat they replaced the day before... So a free 2nd thermostat I didn't need. Lightbulbs never in stock, when they are in the mechanics can't even put them in right as they fell out and burnt thru my fender firewall.. Pathetic that a dealership cannot even stock and replace bulbs.... Stay away!!!!
Mark and his service team stepped up and listened to my concerns and got my vehicle fixed. Can't ask more from a service team than to listen to you and get the problem fixed. Thanks Mark. I would recommend this dealership for all your service needs.