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Honda West
4.7
921 Lifetime Reviews
55 Glenbrook Place Southwest, Calgary, Alberta T3E 6W4 DirectionsSales: (403) 249-9100
Service: (1877) 458-3198
Parts: (1877) 458-3197
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 921 reviews
December 05, 2019
"A wonderful experience!"
- cdkmillerI recently purchased a "new to me" vehicle from Honda West. This dealership was recommended by several people and I now know why. They were outstanding!! From the moment I walked in to when I drove my car off the lot, I had a wonderful experience. Both Ian and Curtis took the time to answer all of my questions (I came in with a list) and offered valuable information and points to consider, based on what I needed. Their customer service, knowledge and advice was fantastic and much appreciated. I never felt pressured!! I love my car and highly recommend Honda West and team! Sincerely, Cindy
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Helpful November 29, 2019
"A positive experience"
- CarterI found the staff personable and friendly. Henry Nguyen, my sales rep, took the time to explain the car’s functions and answered my questions in a patient manner. Joubert, the Financial Service Manager, was also pleasant and efficient. The staff at the front desk were welcoming and helpful.
Read MoreNovember 22, 2019
"7,000.00 in repairs"
- Jerald BlackstockBought a used car, within 4 months needed 7000 in repairs. Front end and replaced transmission. AMIC (Alberta Motor Vehicle Industry Council) said the mechanical inspection does not mean pass/fail. So no help there. Spoke to the manager he was abusive, acted like a 4 year old, yelling, interrupting talking over. Have all bills inspections from a Toyota dealership AND a licensed inspection facility. Manager said both places with exactly same conclusions were liars. AMIC said I should have not trusted the inspection and had my own done. Manager wanted to know why I took my Toyota to a Toyota dealership. Well it took 5 visits for Honda West to diagnose the cause of a slow leak and replace the rim. I'm recovering from an injury and can't change a tire on the road, I paid them 14,000 for a reliable vehicle and they wouldn't even fix their shoddy rim without gaslighting, yelling at me and abuse. Avoid these guys, they are within the law, but just barely.
Read MoreNovember 12, 2019
"Felt Like Family - Ease and Pressure Free"
- ShamiltonFrom the road test to the paperwork, I could not have asked for a better experience when purchasing my 2019 CR-V. Jim was great!
Read MoreNovember 11, 2019
"I had a wonderful experience at Honda west. Especially..."
- ImanI had a wonderful experience at Honda west. Especially with my dealer Mohammed who was incredibly knowledgeable and made sure I received a vehicle that was perfect for me and fit all my needs. I would definitely recommend Mohammed to all my friends and family.
Read MoreEmployees Worked With
November 10, 2019
"Great Service!!"
- pauline_martin1@shaw.ca
Our recent purchase of a 2019 HRV was very efficient, easy and quick thanks to the great service provided by Darrin (Sales) and Cole (Finance). They were both very helpful and informative and we were able to obtain the vehicle we wanted in a matter of days. Thanks.
Read MoreNovember 09, 2019
"My experience with James in Pre-Owned sales was seamless...."
- OneHappyCustomerMy experience with James in Pre-Owned sales was seamless. They gave me a fair appraisal of my trade in and made sure the one I bought in it's place was as solid as it could be. Then they even made the change on my registration for me! I would definitely go there again!
Read MoreNovember 07, 2019
"Honda West and Ian made my car buying experience easy and..."
- NatashaHonda West and Ian made my car buying experience easy and enjoyable. They were knowledgeable, helpful and friendly! I’d recommend them any time. Thank you team Honda West!
Read MoreNovember 06, 2019
"Great service"
- hjmDarrin was great from start to finish. Very transparent and patient in answering our many questions and gave us a very thorough overview of the features of the vehicle. Would definitely Darrin and Honda.
Read MoreEmployees Worked With
October 31, 2019
"Great service for a new Honda buyer. Jim did a great job..."
- RonGreat service for a new Honda buyer. Jim did a great job of explaining the new features that I was not familiar with. Also great on follow up.
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