Harris Kia - Service Centre

Great customer servicr Here in Nanaimo from langley on a family emergency, was not prepared for the snow. Dave and the Harris team were able to get me in and set us up with Here in Nanaimo from langley on a family emergency, was not prepared for the snow. Dave and the Harris team were able to get me in and set us up with snow tires without a second thought. The service was beyond compare, Dave held my hand through the entire process. They made sure my car was safe for the winter driving conditions. Shout out to Kolbi and Mike for the care they took. I really feel like a part of the Harris Kia family. Thanks guys. More

A-One Staff I love my Kia Soul and I love the staff! From Sales to Service to Management, all made me feel like family. They have a very loyal customer because I love my Kia Soul and I love the staff! From Sales to Service to Management, all made me feel like family. They have a very loyal customer because of their amazing customer service. I had a fantastic experience purchasing my car, and felt then that this wasn't like any other dealership right from being greeted by Nick. Then I discovered that they really meant it when the said "if you ever need anything"..! Sadly, I had my wheels stolen off my new car, right in front of my driveway! Thanks to Mike, Audrey, Adam and Dave for making what could have been a really tough day, one I'll always remember fondly. They truly went above and beyond, by setting up things with insurance. Then helping me order replacements, all the while, commiserating with my situation and mostly giving me a few good laughs over the whole mess. Thanks to Dave for being so generous and getting me back on the road that very day. And a big thanks to Adam for coming over to safely put wheels back on my car that was left up on shaky bricks, on a really hot day. Again, today when I went in for the install of my new wheels, I was treated like a queen! Mike had my car in the shop in minutes, Nick came out for a hello, and Audrey helped me find an accessory I want to add. My new wheels and tires look great and I appreciated the car wash and tidy inside! I think they are all A One! More

Very friendly staff. They always look after my need. I brought my Santa fe for oil pan gasket reseal.when I came to pick up my Santa Fe, I asked Kolbi if there would look at why my cigarette lighter in t I brought my Santa fe for oil pan gasket reseal.when I came to pick up my Santa Fe, I asked Kolbi if there would look at why my cigarette lighter in the front were not working.See got one of the tech.to look at it and got it fixed by replacing a fuse and she did not charge me for it. That is what I call customer service.Thank you Kolbi More

superb I'm sorry but I clicked the wrong person in service for the review. It was Keeran Sims not Kolbi. They were both really helpful . Thanks again. Mike I'm sorry but I clicked the wrong person in service for the review. It was Keeran Sims not Kolbi. They were both really helpful . Thanks again. Mike Murphy More

Sometimes I forget to say thank you What a wonderful person cheerful attentive and humorous Keeran is. Surper conscientious and it's nice dealing with her and the rest of the wonderful What a wonderful person cheerful attentive and humorous Keeran is. Surper conscientious and it's nice dealing with her and the rest of the wonderful staff. So if I forget to say thank you for the wonderful service forgive me as you are an important part of a great team. More

Happy new customer Went to get help pairing my phone as it wasn't working- Keeran helped me. Service was fast, friendly, above and beyond. I was offered a free car was Went to get help pairing my phone as it wasn't working- Keeran helped me. Service was fast, friendly, above and beyond. I was offered a free car wash and wheel allignment. More

Excellent service As we drove onto the lot Keeran was waiting for us with a clipboard and a her usual huge smile. From that moment on the efficiency and professionalism As we drove onto the lot Keeran was waiting for us with a clipboard and a her usual huge smile. From that moment on the efficiency and professionalism was nothing short of terrific. Eveything was explained and carried out with perfection interspersed with Keerans unique sense of humour. With a latte and a short wait we where on our way feeling confident regarding the service provided and again pleased with our choice of our Kia Sole and Harris Kia and staff. Thank you From Howie and Laura More

Awesome The dealership has been excellent in all aspects. I have had some minor repairs done on my 2012 Kia all covered by warranty. Keeran Sims at the servic The dealership has been excellent in all aspects. I have had some minor repairs done on my 2012 Kia all covered by warranty. Keeran Sims at the service desk was both friendly and knowledgable. She even performed an alignment test when I mentioned my concerns. The dealership was fortunate and smart to hire Keeran Sims. Rachael Roy assisted me in purchasing an extended warranty. Again she was smart, friendly and I walked away feeling much appreciation for her assistance and our meeting. Grant Brown was of great assistance each time I visited the dealership. He explained some aspects of the Kia that I was not aware of and am pleased to know more about my vehicle. Grant Brown also informed me of the extended warranty and placed me in Rachael Roy's capable hands. All in all I am so pleased with the service and atmosphere of Harris Kia!!! More

Quick and Professional Service Fast and pleasant experience with reasonable prices. They were on top of all recalls/service bulletins. Knowledgable reception staff. Came in mid-afte Fast and pleasant experience with reasonable prices. They were on top of all recalls/service bulletins. Knowledgable reception staff. Came in mid-afternoon and had no wait. More

Customer Service Keeran Sims Keeran Sims is a very outgoing customer orientated person. I had Service 4 done on my 2008 Sportage. She explained everything clearly and went out of Keeran Sims is a very outgoing customer orientated person. I had Service 4 done on my 2008 Sportage. She explained everything clearly and went out of her way to check on the price of new tires, and battery although I may not need them for another year. More