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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

4.1
142 Reviews

142 Reviews of Great West Chrysler Jeep Dodge - Service Center

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February 14, 2022

Close to my home service friendly personnel friendly and doing all possible to please and explain what they are doing, fast and efficient. More

by Pilawski .
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 16, 2022 -

Great West Chrysler Jeep Dodge responded

Thank you for the positive review Pilawski! We always strive to provide the best service possible, and we are glad you chose Great West Chrysler!

January 26, 2022

Great service. Polite and efficient. I really can’t think of anything to add to this. More

by wesbadger2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just oil change people
Jan 27, 2022 -

Great West Chrysler Jeep Dodge responded

Thank you for the great rating wesbadger2020! We always strive to provide the best service possible, and we are glad you chose Great West Chrysler!

January 24, 2022

Had an oil change at the “quick lube” today. Another great experience at this dealership. Quick, courteous service. Meighan in the service department is a sweetheart and the best in the business. Knows More

by Edmonton11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meighan in service
Jan 25, 2022 -

Great West Chrysler Jeep Dodge responded

Hello Edmonton11! We are happy to hear you had such a great experience in our service department, and that Meighan was able to assist. We thank you for choosing our dealership to service your vehicle, and if there is anything else we can do please let us know!

Jan 25, 2022 -

Edmonton11 responded

I have owned multiple brands of vehicles over the years and have experienced great service at other dealerships in the past. However, I have never had service as good as I get at Great West. Meighan is a star performer that stands out above any CSR I have ever experienced. I almost feel like Norm from the 80’s sitcom Cheers whenever I come in! Always recognized, always welcome and always appreciated. That type of service will keep me coming back!

January 13, 2022

Took 3 days for a 30 min warranty replacement job. No additional loaner vehicle or assistance provided. This too when the appointment was booked a week in advance and the problem clearly explained More

by wolverinedigs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mk
Jan 14, 2022 -

Great West Chrysler Jeep Dodge responded

Hi wolverinedigs. Every review is important to us and we apologize that you’ve had a less than 5-star experience at our dealership. Customer experience is our top priority, and your comments have been forwarded to our management team. If there is more to this situation than what was described, you are also welcome to speak to our Service Manager at 780-483-5337, so that we can ensure such events do not happen in the future.

January 05, 2022

Was ok this time felt a little rushed should have got few other little things on the truck before making the deal but I am still very happy with my new truck and Vinny was pretty decent guy to deal with he d More

by cummins0617steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trong Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny (Vineet) Sachdeva
Jan 07, 2022 -

Great West Chrysler Jeep Dodge responded

Hi cummins0617steele. Thank you for reviewing us. Customer experience is our top priority, and we are glad that Vinny was of assistance. Our commitment remains to you the customer, and your concern has been brought to the attention of our management team. We look forward to serving you again.

December 21, 2021

Excellent and fast service. Our technician was polite and extremely friendly. Great experience! Happy holidays👍👏 More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 04, 2022 -

Great West Chrysler Jeep Dodge responded

Thank you for rating us Mary! We are glad that you are happy with your service experience at our dealership. We wish you all the best this new year!

Jan 04, 2022 -

Mary responded

I’m happy with ur service and ur staff 👍

December 09, 2021

Mike was great in the service department. I will definitely bring my truck back to them More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael vogel
Jan 04, 2022 -

Great West Chrysler Jeep Dodge responded

Thanks for coming to see us, and for sharing your experience and review "2 ram limiteds" , it is appreciated! Customer service is always our top priority, and we are glad Mike in service was able to assist you to your satisfaction!

December 01, 2021

The service that I received at this dealership was truly outstanding! They quickly diagnosed the problem, and it was fixed that afternoon. This has never happened for me at a dealership before this. I'll de More

by Michelle S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike V in the service department
Dec 06, 2021 -

Great West Chrysler Jeep Dodge responded

Thanks for coming to see us, and for sharing your experience and review Michelle, it is appreciated! Customer service is always our top priority, and we are glad our service department was able to assist you to your satisfaction!

November 25, 2021

Great staff both sales finance and shop everyone does top knotch work I would recommend anyone looking to buy a new vehicle from the team thx mike. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Anderson, Mohammed Ali
Nov 25, 2021 -

Mike responded

Hi i would recommend anyone looking for a new vehicle to buy from great west Chrysler great team of people .

Nov 26, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Mike. Thank you for both taking your time to leave us this great review, and for the recommendation! We are happy that our team were able to assist you. Please don't hesitate to ask if we can help with anything else!

November 17, 2021

Josh has great customer service skills! I highly recommend him! He provided assistance in finding a vehicle as well as finding necessary car parts months after. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lallouz
Dec 06, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Brooke! We are happy to hear you continue have a great experience, and that Josh is able to assist. We thank you for your business, and if you have more questions, just let us know!

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