Great West Chrysler Jeep Dodge
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very satisfied! Awesome and very honest guy. Im very satisfied with my purchase. I definitely recommend him. Im happy with the customer service. Keep up the good work Awesome and very honest guy. Im very satisfied with my purchase. I definitely recommend him. Im happy with the customer service. Keep up the good work! More
Friendly ,Helpful, Awesome Saleman Andy was awesome to deal with through the whole process of getting a new vehicle. Amazing guy so friendly. He went through all my options and what wou Andy was awesome to deal with through the whole process of getting a new vehicle. Amazing guy so friendly. He went through all my options and what would best work for me. Worked over and above to get the vehicle I wanted and the payments I wanted as well. Over all the service was great with Andy and also Jim in finance. The both of them worked around my schedule and always kept in contact with me through the whole process. I am so happy with the choice I made. If it wasn't for Andy contacting me I wouldn't have drove away with my new vehicle last night. More
Honest, friendly, helpful Everyone was so good and they really respect your time. I highly recommend Clint Mantie. He listened and got what I needed. They are there working for Everyone was so good and they really respect your time. I highly recommend Clint Mantie. He listened and got what I needed. They are there working for you. They answered all my questions and reassured me. More
Friendly atmosphere! Friendly atmosphere, willing to deal and make the customer happy. Went above and beyond! I've felt with a lot of dealers and this dealership really ma Friendly atmosphere, willing to deal and make the customer happy. Went above and beyond! I've felt with a lot of dealers and this dealership really made the deal to my satisfaction More
Great salesman. I was thinking about getting into a new jeep in the near future and contacted Great West through the Internet. Shaun contacted me very promptly and a I was thinking about getting into a new jeep in the near future and contacted Great West through the Internet. Shaun contacted me very promptly and answered all of my questions. He made himself available on an extremely short notice and we were able to put together a super deal before I had to leave on a trip. I appreciate that his willingness to work with me on this deal and I now have a great big Wrangler Rubicon parked in my garage. My son is over the moon with the surprise purchase. No pressure, straight talker and when needed he comes though. More
Salesman was terrific Was in talks with Don Wheaton to purchase a newer up to date Chevy as the one I own(owned), drove just under 1,000km's to buy a new truck. Walked into Was in talks with Don Wheaton to purchase a newer up to date Chevy as the one I own(owned), drove just under 1,000km's to buy a new truck. Walked into GreatWest at 9:30 next morning after dealing with salesman from Don Wheaton the previous day, just to inquire on a beautiful Pearl Red 2500 Ram Cummins deisel, and within the first five minutes had a young salesman by the name of Whitroy come up to my wife and I, introduce himself and ask if he could help us out in any way. Told him I'm interested in above mentioned truck and would like to know price, minus my trade in and final price I would be financing and within 45mins had my truck looked at, driven and appraisal all done up in a report with my name on it from his Sales Manager Lance. Whitroy was great from the start to the end of the dealings along with the two others involved in deal, Lance and Salvatore. Great, great service and was made to feel like I was valued not like at Don Wheaton where we felt like I was just another sale, and neeedless to say picked up my new 2017 Ram 2500 Cummins deisel the next morning and was on the road home by 12:30p.m. More
2016 ram sport Eden,well what could I say,this young lady has a very professional aspect on customer relations.She is so professional she should be a Doctor or Lawye Eden,well what could I say,this young lady has a very professional aspect on customer relations.She is so professional she should be a Doctor or Lawyer.She made me feel as if she was at my kitchen table selling me a truck.No pressure from her throughout my buying experience.she got me into a 2016 Ram Sport dark grey with features I did not existed.I was looking at a Ford product and she gave me the time to think about my purchase.The Ram sport won hands down.2 road tests and did not corner me into sighning anything.This young Lady deserves a medal.Thanks Eden again you are wonderful. More
EASIEST, no nonsense, stress free, car purchase EVER!!!! After totalling my car and being rather upset at the loss of my car I found the EXACT same make, model, colour, and options at great west Chrysler. I After totalling my car and being rather upset at the loss of my car I found the EXACT same make, model, colour, and options at great west Chrysler. I spoke with Shawn Shute on the phone as I live Canmore, Shawn was sympathetic and was genuinely excited that I would be able to replace my wrecked car with a dead ringer. It was rather refreshing to have a salesman that was excited for my purchase rather than his sale. Shawn Shute understood what I wanted and made it happen within a couple hundred dollars of what I was willing to pay. I put a 500 dollar deposit to hold the car and drove up the next day to get it. Once I hit Calgary I realized I had forgotten my credit card in canmore...guess what?!...Shawn had a solution for that. At Olds I realized I had forgotten my license plate in canmore...guess what?!!...Shawn solved that problem too...I walked into the Dealership, grabbed of coffee and went directly to Shawn's office and then over to finance depth. I wasn't even there long enough to finish my coffee. I was in and out the door in less than twenty minutes keys in hand. Shawn Shute had all the " i's " dotted and the " t's " crossed by the time I got there. Every promise Shawn made was fulfilled and then some. Buying a car shouldn't be stressful we have enough stress in our lives to begin with, Shawn Shute and Great West Chrysler ensured that it wasnt. Big thank you to you all! More
Excellent Service and Staff at Great West Chrysler. Great West Chrysler Jeep Dodge Service Department. Their service department staff are warm, friendly and knowledgable of explaining what the problems Great West Chrysler Jeep Dodge Service Department. Their service department staff are warm, friendly and knowledgable of explaining what the problems of my vehicle where. Since I do not know much about vehicle. The time ,care and the patience to explain the issues of my vehicle to me. Answer all my questions and concerns about my vehicle. They even found issues that my previous mechanic had missed or had not done. Felt very disappointed finding out my previous mechanic drop the ball, of not looking after my car properly. When I go back for my regular maintenance of my vehicle or any problems of my vehicle . I have no worries , when my vehicle in their service department, I trust in there customer service and there tech mechanic support staff. I know my vehicle is looked after thoroughly. They have my five star thumbs up. Lynn Marie More
Was I ever gouged! My 2016 Ram 1500 Ecodiesel showed a CEL and ETC codes. I cleared the codes myself. It took 10 secs. Codes came back so I knew something was wrong but My 2016 Ram 1500 Ecodiesel showed a CEL and ETC codes. I cleared the codes myself. It took 10 secs. Codes came back so I knew something was wrong but wasn’t sure what. I figured it could be related to the Cold Air Intake I recently installed. I wanted to take it to Derrick Dodge which I’ve always trusted but it was too far away for me to take a chance. Therefore, I took it to Great West. Later during the day, I received a call from Service. I was told I forgot to put a 3” hose clamp on my cold air intake. I thought oh well, put one on. I ended up paying $435! I asked for an oil change at the same time. They wanted $290! I had it done at Lube City for $114. I was recommended to do a Fuel Filter replacement. I agree it had to be done but they wanted almost $500! They claimed they also had to service the throttle body for carbon buildup ect, reason why it was so expensive. The truck only has 12k! I ended up buying a Fuel Filter from Parts Source for $33 and had it installed for $39.99 by Lube City. Gouging people like this is outrageous. Thankfully I have good mechanic knowledge I can avoid being ripped off. However, how about people who have no clue? This is shameful to run a business this way. I paid the hefty bill, I licked my wounds and I will never be back again. More