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Great West Chrysler Jeep Dodge

Edmonton, AB

4.6
1,905 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website. Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs. You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well. The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments. Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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17817 Stony Plain Rd NW

Edmonton, AB

T5S 1B4

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Showing 1,905 reviews

June 09, 2017

my experience I've always wanted a truck, and with this 25% off msrp I thought it would be the perfect time to go shopping around. I got to the dealership and I was More

by Akameka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Savoury, Mike Huffman, Sean Hashimi
June 09, 2017

Best Experience Ever We went in with certain expectations and were completely blown away. Their service from start to finish was unlike any dealership we have purchased a More

by Scwil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pnguyen, Shawn Shute
June 08, 2017

Would not go anywhere else!!! Great West Chrysler made buying my first new car a great experience! The staff were very friendly and accommodating. Eden and the sales team were very More

by tdemille
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2017

Amazing service! My husband had the original dealings with the dealership and he arranged a viewing and a test drive for me later that day. The salesperson I dealt wit More

by Becca2727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Shute
June 07, 2017

Eden is outstanding We purchased a new car from Eden Donahue at Great West this week. She is knowledgeable, professional, friendly and courteous. Even though she was ve More

by maf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lakusta, Jim White
June 06, 2017

Purchase of 2016 3.2L Jeep Cherokee I spoke to Shawn over the phone 450kms away. I told him what we were looking for and he helped us to find the vehicle. He facilitated through their fi More

by Michael Juma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Shute
June 05, 2017

Best Experience So happy that my sales person was Eden Donahue she made this a great experience. She was very friendly and very helpful. She went beyond all expect More

by Trina Fyculak
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2017

Very satisfied Eden Donahue is an extremely professional and very friendly salesperson. She went above and beyond my expectations to make sure I was 100% pleased wit More

by Dallas Rein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2017

Good experience This is my first car and I am glad that I found a good one within my budget. At first, I met with a salesperson that I found trouble with. But I found More

by Sophie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Savoury
June 03, 2017

Terrible dealership If you're looking for snake oil salesman this is it. Never buying a vehicle have I had to deal with so much BS and lies. Every second word out of Shaw More

by cylev
Recommend Dealer
No
Employees Worked With
Shawn Shute
Jun 07, 2017 -

Great West Chrysler Jeep Dodge responded

Hi Cyle, Thank you very much for bringing your concerns to my attention. We always strive to provide a great experience, in addition to great vehicles. I take very seriously the comments you have made in your review. I have investigated your concerns and am unsure what it is that you are upset about. You mention that your new truck wasn't cleaned at delivery. We had your new truck detailed at your request twice in anticipation of you coming to pick it up. This was done on April 19th, and April 28th, both dates that were chosen by you. You missed both appointments. You were finally able to make it in to the store on May 1st to complete your delivery. Your twice cleaned vehicle had been sitting for a few days waiting for you to come in. The interior of the vehicle was spotless and perfect, and the exterior may have had a little dust on it, but the truck was still clean and ready. You have called Shawn a liar but he is not a dishonest person. Shawn is an employee of ours in good standing. He is a Family man that has a loyal customer following as you can see from the many great reviews his customers have taken the time to leave on this site and others. Shawn has a long history of providing his customers with great service. Please feel free to contact me at any point if you'd like to discuss this further, Respectfully, Roy Lakusta General Sales Manager

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