Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back
View Dealership
Write a review

Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
198 Reviews
Call Service Center (780) 532-7222

198 Reviews of Grande Prairie Volkswagen - Service Centre

Sort by
January 10, 2025

Excellent service as always. Appreciate the care given and the washed vehicle. Thanks for everything More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Grande Prairie Volkswagen responded

Hi Rick, Thank you for the kind review! We're glad to hear that you appreciate the care and attention to detail we provide during your service visits, including the complimentary car wash. We strive to make your experience as pleasant and convenient as possible. We'll be sure to share your compliments with Bryan, Mickaela, and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

January 09, 2025

They did an amazing job at finding me a loaner vehicle and ensuring my own car was oil changed and road worthy this time around More

by Golda David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Golda, Thank you for the kind review! We're glad to hear that we were able to find you a loaner vehicle and that you appreciate the service you received. We understand that being without a car can be inconvenient, and we strive to make the process as smooth and convenient as possible. We'll be sure to share your compliments with Paige and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

January 07, 2025

Very courteous and friendly staff in the service department. It was a pleasant experience from start to finish. More

by donaldwold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi donaldwolx, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We'll be sure to share your compliments with Mickaela. We appreciate your business! Sincerely, The Grande Prairie Volkswagen Team

January 01, 2025

The employees are friendly. I had a great conversation with one of the salesman and talked about the new models coming out in 2025 More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Terry, Thank you for the kind review! We're glad to hear that you had a great conversation with our sales team and that you appreciate the friendly atmosphere at our dealership. We're always happy to chat about the latest Volkswagen models and answer any questions you may have. We'll be sure to share your compliments with Logan and Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 31, 2024

Polite honest completed work in a timely manner. They washed my vehicle just to be nice. More

by normajeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Grande Prairie Volkswagen responded

Hi normajeen, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you had such a positive experience with our service team. We'll be sure to share your compliments with Paige and Angela. We appreciate your business! Sincerely, The Grande Prairie Volkswagen Team

December 22, 2024

I’m glad they were able to fix my vehicle under warranty, cause having a frozen driver side door handle sucks. Thanks More

by beancaryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Grande Prairie Volkswagen responded

Hi beancaryn, Thank you for the great review! We're glad to hear that we were able to fix your vehicle under warranty and that you appreciate the service you received. We understand that car troubles can be frustrating, and we strive to make the repair process as smooth and convenient as possible. We'll be sure to share your compliments with Angela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 17, 2024

Service has been very good over the last few years. My last service was quick and got me on the road in a timely manner. More

by jdeenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi jdeenk, Thank you for the kind words and the fantastic review! We're thrilled to hear that you've had such a positive experience with our service team over the past few years. It's wonderful to know that we've consistently provided you with efficient and timely service. We appreciate your feedback and will be sure to share your compliments with Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 15, 2024

Anjela in service was very polite and accommodating. My install of new headlight was within the amount of time it would take to be done. Our driver Brian is very nice person and happy we get him most e More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi George, Thank you so much for the kind words and the fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially Angela and Brian. We'll be sure to share your compliments with them. It's wonderful to know that your new headlight installation was completed in a timely manner and that you appreciate the friendly and helpful service provided by our team. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 14, 2024

Was there from out of town and spent the day at the mall. Shuttle staff are very accommodating and cater to the customer. The same for the service, friendly, helpful and knowledgeable. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Marcie, Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our shuttle service and that you found our staff accommodating and our service team friendly, helpful, and knowledgeable. We strive to make our customers feel valued and well-cared for, whether they're from out of town or local. We'll be sure to share your compliments with Angela and our shuttle staff. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

My urgent vehicle repair was stressful for me, but the service department was very understanding and helped me out quickly. I appreciated it so much, especially since they were fully booked. More

by Joselyn
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Joselyn, Thank you so much for the kind words and fantastic review! We're so glad to hear that, despite the stress of your urgent vehicle repair, our service department was able to help you quickly and efficiently. We understand that unexpected car troubles can be frustrating, and we appreciate your understanding and patience, especially given our full schedule. We'll be sure to share your compliments with Jessica and Mickaela; they'll be happy to hear they were able to alleviate some of your stress with their excellent service. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

1
...
4
5
6
...
20