Grande Prairie Volkswagen

Amazing customer service Rick help me find a truck and did an amazing job. Thank you for everything Rick ! Go see Rick Simms at GPVW To get the best sales guy experience ! Rick help me find a truck and did an amazing job. Thank you for everything Rick ! Go see Rick Simms at GPVW To get the best sales guy experience !’ 10/10!! More

long drive but completely worth it I was in the market for a new truck, and i had been to several differ ant dealership no one was really willing to help. Lets just say i owed some mone I was in the market for a new truck, and i had been to several differ ant dealership no one was really willing to help. Lets just say i owed some money to the government. Most dealerships seen it and wouldn't even give me a second look. I found Caitlin on Instagram one day when i was searching #trucks. I then realized that he snap chat had been posted as well so i decided as an avid snap chat user i would add her and talk to her a while. she was amazing. More then willing to help me, and sort of gave me the realty check that i needed. "This isn't the truck i wanted but the truck i need right now" once she quoted batman i knew she was the sales girl for me. She made a three year plan with me, thats going to get me that truck that i want, and also get me out of the truck that wasn't doing anything but costing me money. I walked away with a fully loaded barely used ford, trading in a 2012 very used GMC. She was very patient with me explaining why it made so much sense, she was great at explaining to me how the interest works, and how much money i would save, doing it her way, i am pretty stubborn so she defiantly needed to go over it a few times. When it finally clicked i thought what the heck am i doing and why am i not listening. She never made me feel like i was a bother, she was overly excited to deal with me every time i called or made another change to the wish list. I loved dealing with her, and by far the best buying experience i have ever had! More

It was pretty fricken great Phil Beaupre was an awesome person to work with. He is a fantastic salesman gave me a tour of the vehicle made sure I knew where everything was. He wa Phil Beaupre was an awesome person to work with. He is a fantastic salesman gave me a tour of the vehicle made sure I knew where everything was. He was very good on the test drive. Very friendly guy he is very good at what he does More

Great experience : Real peace of mind Philippe was awesome. He made our process of buying a car so enjoyable. I never could have imagined better! We felt instantly at ease and we are so de Philippe was awesome. He made our process of buying a car so enjoyable. I never could have imagined better! We felt instantly at ease and we are so delighted about our experience and our new car. Everything we wanted, he took into account. More, he reached for the best for us. All the questions we had, he found the answers. And they were always real, honest and thoughtful ones. He truly cares about his customers and it sure shows in his way of handling things. His knowledge and friendliness are definitely going hand in hand. We recommend for sure! More

Parts Matt the parts man knows his stuff and was able to assist me promptly and knew where to help me with my wants and needs Matt the parts man knows his stuff and was able to assist me promptly and knew where to help me with my wants and needs More

Winter Package Everything was great except the $700 winter package that didn't inculde a block heater or remote start or fir what i can tell nitrogen in the tires. Everything was great except the $700 winter package that didn't inculde a block heater or remote start or fir what i can tell nitrogen in the tires. More

Finally, good service in GP I have had my fair share of part technician encounters over the years, and everytime I get treated like I am incompetent because I'm a girl. For the f I have had my fair share of part technician encounters over the years, and everytime I get treated like I am incompetent because I'm a girl. For the first time ever upon calling in I got treated with respect and the understanding like I wasn't out to lunch with what I was asking for. I'm pretty sure it was Matt that I dealt with.. Thank you for finally helping! More

Parts Got a great deal on tires from the parts department and had them installed, great group people. Supper freindly very professional and on time, great j Got a great deal on tires from the parts department and had them installed, great group people. Supper freindly very professional and on time, great job. More

Its been good Every time I have been there at valtswagon I’ve had a great experience, good coustmer serviece very friendly, an never felt disappointed ounce after m Every time I have been there at valtswagon I’ve had a great experience, good coustmer serviece very friendly, an never felt disappointed ounce after my purchase, rick Simms made my socond time purchasing any vehicle a good one thanks ! More

Caitlin is the best sales consultant I have had Caitlin not only knew and understood the urgency of needing a reliable vehicle I was in but also considered my budget and comfort. Going out of her wa Caitlin not only knew and understood the urgency of needing a reliable vehicle I was in but also considered my budget and comfort. Going out of her way to make the buying process as stress free as possible for me and ensuring g I was totally happy with my choice in vechile. I urge anyone looking for a dedicated and caring sales consultant to call Caitlin Robinson at Volkswagen and make an appointment! More