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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,154 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,154 reviews

March 25, 2025

I had the pleasure of working with Sarah Taylor in sales, Micheal. (Sales manager), and Terri (finance manager). All were professional and pleasant to work with. I recommend Grande Prairie Volkswagen for any More

by Tj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Hi Tj, thank you so much for your positive comments about Grande Prairie Volkswagen! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

March 23, 2025

Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 21, 2025

Had my car in that I just bought to get the 3M fixed on the mirrors. There was no problem. They were fast and fixed it quickly. Always so friendly when I visit the service department More

by Suejteg
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hi Suejteg, Thank you for the awesome review! We're happy to hear your 3M fix went smoothly and that Mickaela and the team took great care of you. Looking forward to seeing you next time you're in! Best regards, The GP Volkswagen Team 🚗💙

March 20, 2025

Franklin is awesome to deal with! ! I met him after I bought my first VW as my sales lady moved into the financing department at the dealership. She recommended Franklin when my mom More

by Suejteg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hi Suejteg, Wow! Thank you for the amazing and heartfelt review. We're so glad Franklin has made such a lasting impression—he truly is a gem on our team. It means the world to hear that he’s helped you (and your mom!) feel confident, cared for, and part of the VW family. We’ll be sure to share your kind words with him. Thanks again for trusting us, and we’re always here for you. Best regards, The GP Volkswagen Team 🚗💙

March 18, 2025

The staff were friendly and very accommodating. Sent me a text asking if I needed a ride to pick up my car after it was serviced. Great service! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hey Scott, Thanks for the awesome review! We’re so glad to hear Mickaela and the team were able to make things a little easier for you with the ride offer. It’s always our goal to go the extra mile—literally. 😄 Appreciate you choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 17, 2025

Very quick to help and fit a customer in so vehicle can be serviced, courtesy car is so appreciated More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Grande Prairie Volkswagen responded

Hi Wendy, Thank you for your wonderful review! We’re so glad we could accommodate you quickly and that you appreciated the courtesy car. Your satisfaction means everything to us, and we look forward to serving you again! Best, The Grande Prairie Volkswagen Team

March 14, 2025

I am new to this dealership but I’m very pleased with my service so far! More

by Cooperb9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Coopert9022, Welcome to Grande Prairie Volkswagen! We're so glad to hear that you're pleased with your service experience so far. If there's anything we can do to make your visits even better, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best, The GP Volkswagen Team

March 13, 2025

I only interact with the service department in Grande Prairie as the car was purchased in Edmonton More

by Mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Grande Prairie Volkswagen responded

Hi Mford, Thank you for your 5-star review! We’re glad to hear that our service department has been able to assist you and provide a great experience. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Best, The Grande Prairie Volkswagen Team

March 12, 2025

Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi More

by shermanpower24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny in sales.
Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

March 11, 2025

Friendly and knowledgeable staff they are very professional and keeping my best interest in mind. More

by roncampon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Roncampon, Thank you for your kind words and for highlighting our team's professionalism and dedication to keeping your best interests in mind. We appreciate your support and look forward to serving you again in the future! Best, The Grande Prairie Volkswagen Team