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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.7
1,247 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,247 reviews

November 07, 2024

This was my first visit to VW while looking for a new car, and Paige was great. She is knowledgeable and helpful, and patient with all my questions. Everyone there was friendly and my purchase was smooth More

by gamrgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for sharing your experience with us, gamrgirl! We're thrilled to hear that your first visit to VW was such a positive one. It’s wonderful to know that Paige, along with the team, made your car buying process smooth and enjoyable. Your feedback means a lot, and we appreciate your trust in us. Enjoy your new vehicle, and we look forward to seeing you again! 😊🚗✨

November 07, 2024

All team members we dealt with were professionals. They answered my questions and concerns well. Highly recommend dealing with these folks. More

by SS
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Reardon
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Nov 09, 2024 -

Grande Prairie Volkswagen responded

Thank you for the wonderful review, SS! We're thrilled to hear that you had such a positive experience with our team members Shawn, Teri, and Chloe. Providing professional and attentive service is what we strive for, and it's fantastic to know that we met your expectations. We appreciate your high recommendation and look forward to assisting you again in the future! 😊🚗

November 02, 2024

Wonderful service! Quick and easy process. Techs know what they are doing. Foreman has a great butt More

by Chantel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Grande Prairie Volkswagen responded

Thank you for your fantastic feedback, Chantel! We're thrilled to hear that you had a quick and easy service experience and that our team met your expectations. We truly appreciate your sense of humor and are glad we could provide a great service visit for you! 😊🚗

November 01, 2024

They are very friendly, kind and understanding. Free and open to talk to them. Professional More

by Thalithadube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor, Jade Terry
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Nov 02, 2024 -

Thalithadube responded

They are very professional, kind, patient and understanding

November 01, 2024

I cannot recommend the dealership at all, I have a terrible experience. I felt forced to buy a vehicle, very transactional, not willing to move on the price When it’s been sitting for over a year. I e More

by Allison.robertson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paige Shelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Grande Prairie Volkswagen responded

I'm sorry to hear about your experience, Allison. We strive to make every visit a positive one and regret that we didn't meet your expectations. Your feedback is important, and we'll use it to improve our service. I'm glad Teri could make a positive impression. If you'd like to discuss your experience further, please feel free to reach out to us directly.

October 31, 2024

Was here for buying the car. Got all the support i needed and the staff helped me to get the perfect match for my drive. Thanks for your support specially navpreet kaur. More

by Avipunia
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Grande Prairie Volkswagen responded

Thank you, Avipunia, for the kind words! We're thrilled to hear that Navpreet and our team could assist you in finding the perfect match. It’s our pleasure to provide a supportive and seamless experience for each of our customers. Welcome to the Grande Prairie Volkswagen family—enjoy your new vehicle! 🚗😊

October 30, 2024

Volkswagen is great gave me lots of info and all departments were very nice love Chloe in sales More

by cin
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
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Nov 02, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear you had a fantastic experience with Chloe and that our team provided you with all the information you needed. We’re here to make every step as smooth as possible, so it’s wonderful to know you felt well taken care of. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything else. Safe travels, and welcome to the Grande Prairie Volkswagen family! 🚗💙

October 27, 2024

Chloe In sales is wonderful. Knew what I was looking for and how to help. Super patient More

by KF
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
Report | Print
Nov 01, 2024 -

Grande Prairie Volkswagen responded

Hi KF, Thank you for the kind words! We're delighted to hear that Chloe provided the support and patience you were looking for. Knowing she could help you find exactly what you needed is what we strive for. We appreciate your recommendation and look forward to serving you again in the future! Best, The Grande Prairie Volkswagen Team

October 26, 2024

What an excellent showroom at Volkswagen. Very welcoming, awesome team, honest and informative. Shoutout to Logan! More

by Connor McGrath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Grande Prairie Volkswagen responded

Hi Connor, Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience in our showroom. Logan and the rest of our team work hard to create a welcoming and honest environment, and we're thrilled it made a positive impact on your visit. If you need anything in the future, don’t hesitate to reach out! Warm regards, The GPVW Team

October 25, 2024

Excellent transaction. Sarah was a pleasure to work with. This is the second vehicle I have purchased from her. More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
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Nov 01, 2024 -

Grande Prairie Volkswagen responded

Hi George, Thank you for choosing us once again, and for sharing your positive experience! We’re delighted to hear that Sarah made the process smooth and enjoyable for you. Enjoy your vehicle, and we look forward to serving you again in the future! Best regards, The GPVW Team

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