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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
931 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 931 reviews

April 04, 2024

Franklin was the best salesman we have ever dealt with. He was welcoming, knowledgeable but not pushy. I would recommend him to anyone. More

by redpathbrittney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Grande Prairie Volkswagen responded

Hello Brittney Thank you so much for sharing your experience with Franklin and the team. It's truly rewarding to hear that he has been recognized for his welcoming attitude and expertise. We understand that a non-pushy approach creates a comfortable environment for our clients, and we're thrilled to see that reflected in your visit. We appreciate your recommendation and look forward to providing the same level of service to anyone you send our way. Our goal is always to ensure you leave our dealership feeling fully supported and satisfied. Warm regards, The Team at Grande Prairie Volkswagen

April 04, 2024

Pleasant service, have the ride a bath on top of a quick service at no extra charge, and done on time. More

by Caleb
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Grande Prairie Volkswagen responded

Hi Caleb, It's wonderful to hear that you enjoyed the service and the extra touch of a complimentary car wash during your visit. Our team, including Paige and Navpreet, is dedicated to providing pleasant experiences and ensuring everything is completed efficiently and on schedule. Thank you for taking the time to recognize our efforts. Your satisfaction is our top priority, and it's great to know we're achieving that goal. We look forward to your next visit and will always strive to exceed your expectations. Should you need anything else or have any suggestions for us, please feel free to reach out. Enjoy the sparkling clean ride! Best wishes, The Team at Grande Prairie Volkswagen

April 01, 2024

Very laid back and informative. The process to purchase a new vehicle went very smoothly! More

by kcsalanski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for taking the time to share your feedback with us. We're so pleased to hear that you found our atmosphere to be laid back and informative. Madison, Sarah, and the rest of our team are dedicated to providing a smooth and transparent purchasing experience, and we're glad to know that we hit the mark for you. We're always striving to make every aspect of our service excellent, including trade-ins and financing, and your insights are invaluable to us in that pursuit. If there's anything more we can do to assist you or improve your experience, please let us know. We hope you enjoy every mile in your new vehicle, and we look forward to welcoming you back in the future! Warm regards, The Team at Grande Prairie Volkswagen

March 30, 2024

I always love my interactions with the staff at GP Volkswagen. They are friendly, knowledgeable, and very accommodating More

by matira5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Grande Prairie Volkswagen responded

Hello, We're thrilled to hear that your visits to GP Volkswagen are always met with warmth, knowledge, and accommodating service. Our team, including Madison, Paige, Michael, and Mickaela, takes pride in their work and it shines through in the way they engage with every person who walks through our doors. Your kind words affirm the efforts we put into making our service department as welcoming and efficient as possible. It’s our pleasure to maintain the high standards of customer satisfaction that you've come to expect from us. Thank you for your heartfelt recommendation and for taking the time to share your experience. We look forward to your next visit! Warm regards, The Team at Grande Prairie Volkswagen

March 29, 2024

Deniz was awesome to work with super with communication since we were from out of province. More

by M.strynadka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deniz Baykal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Grande Prairie Volkswagen responded

Hello Michelle, It's wonderful to hear about your positive experience with Deniz and Madison! Excellent communication is key, especially when you're coordinating from out of province. We're glad everything was handled to your satisfaction. We're here for you whenever you need, no matter the distance. Thank you for choosing Grande Prairie Volkswagen, and we can't wait to serve you again. Enjoy the journey in your new vehicle! Warm regards, The Team at Grande Prairie Volkswagen

March 29, 2024

my experience with manny is always enjoyable and fun, he knows his product and always makes sure i'm taken care of. See manny for all your new and used car inquiries More

by kendralili
Recommend Dealer
Yes
Employees Worked With
Manharan Sandhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Grande Prairie Volkswagen responded

Hello Kendra, Thank you for taking the time to share such a glowing review! We are absolutely delighted to hear about your consistently enjoyable experiences with Manny. His knowledge and commitment to ensuring you feel cared for is a testament to his dedication. Your endorsement is incredibly appreciated, and we're honored that you recommend Manny for both new and used car inquiries. We'll make sure Manny and the team hear about your kind words. We look forward to continuing to serve your automotive needs with the same level of joy and professionalism. Warm regards, The Team at Grande Prairie Volkswagen

March 29, 2024

I had the pleasure of working with Manny when purchasing an Atlas, and I couldn't be happier with the experience. Manny's knowledge about the product was impressive, and his friendly demeanor made the proce More

by zahro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manharan Sandhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu
Apr 04, 2024 -

Grande Prairie Volkswagen responded

Hello Zahro, We're absolutely thrilled to receive your feedback! Thank you for acknowledging Manny's dedication to providing knowledgeable and friendly service. It's wonderful to hear that he was able to make your car buying journey with the Atlas so rewarding and put you at ease with his expertise. Your recommendation means the world to us, and we're here whenever you need us next. Enjoy every journey in your new Atlas, and we look forward to continuing to serve you with the same level of care and enthusiasm. Warm regards, The Team at Grande Prairie Volkswagen

March 29, 2024

I hated the new Toyota I bought. . Paige walked me through what I really needed.. helped me secure a deal I was happy with and Terri carefully answered every financial question I had. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Grande Prairie Volkswagen responded

Hello Melissa, Thank you for your glowing review! We're thrilled to hear about your positive experience with Paige and Terri. It's fantastic to know that Paige guided you through the process to find exactly what you needed and that Teri was able to clarify all your financial queries to your satisfaction. We're overjoyed that you love your new Taos, and we're just as glad that you chose to come to us! We're committed to ensuring your happiness with your vehicle continues long after you've driven it home. If there's anything more we can do for you, just let us know. Enjoy the ride! Warm regards, The Team at Grande Prairie Volkswagen

March 28, 2024

We got an ID4 from Navpreet, and it drives awesome, and the charge plan is great too!m always recommend to see Nav if you are looking to buy the used or brand new vehicle . Happy with customer service!!!!! More

by Luwie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Grande Prairie Volkswagen responded

Hello Luwie, We’re thrilled to hear that you’re enjoying your new ID4 and that Navpreet was able to make your car buying experience a fantastic one! It’s wonderful to know that the drive and the charging plan are meeting your expectations. We’re always here if you need any further assistance or have any questions about your vehicle. Enjoy every journey in your ID4, and remember, we’re just a message away if you need us. Warm regards, The Team at Grande Prairie Volkswagen

March 28, 2024

Excellent customer service. I would definately recommend the employee Navpreet and the dealership. The manager Michael is really friendly More

by Navinahuja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Grande Prairie Volkswagen responded

Hello Navin, Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Navpreet and Michael. It's our goal to ensure you feel supported and welcomed at our dealership, and it sounds like we hit the mark! We take pride in our customer service and your recommendation means the world to us. We're looking forward to assisting you again in the future. Remember, we're just a call or visit away for any of your vehicle needs. Warm regards, The Team at Grande Prairie Volkswagen

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