Gorrud's Auto Group

Julius #1 sales man Julius was very well mannered and professional. I really enjoyed talking with him about cars. He was helpful. He's a pretty cool guy I think. I think Julius was very well mannered and professional. I really enjoyed talking with him about cars. He was helpful. He's a pretty cool guy I think. I think he was off that day or something a d he went out of his way to come in and show me the truck I wanted. I'm from Hamilton. He will make Gorrud's proud that they hired him on the team. Way to go Julius. Keep up the great job. More

Easy, Reputable, Knowledgable My fiance previously purchased a Scion at the Toyota dealership just down the street. They're owned by the same owner and he recommended Gorruds since My fiance previously purchased a Scion at the Toyota dealership just down the street. They're owned by the same owner and he recommended Gorruds since I was looking into a used vehicle. I was really pleased with the service and got at Toyota that I thought to give Gorruds I try as well for my own search and buying purposes. When I came in, the car I initially wanted was already sold. They go by FAST! Luckily, there was one just like it and with better km. I was dealing with Ron at the time. He was extremely helpful and knowledgeable about the car I was interested in. I had done thorough research prior and have driven a few makes to have a preference as to what car I wanted to buy. I didn't feel pressured at all. In fact, everything I mentioned in regards to my experiences, he offered his views and experiences as well. I felt assured that they weren't selling me crap and something that befits my needs. If you're really unsure, it doesn't hurt to check them out. They're really on top of their game. Also, on the day I was completing my purchase with Ron, I believe it was Danny that came in to thank me. I was caught off guard because I hadn't dealt with him at all, but then learnt he was the sales Manager. Really amazing customer service. More

Helpful customer service and great selection of vehicles. Excellent experience with Gorrud's -- helpful sales people, personable and knowledgeable, and seemed to understand what we needed in a car. We actuall Excellent experience with Gorrud's -- helpful sales people, personable and knowledgeable, and seemed to understand what we needed in a car. We actually enjoyed buying our car--a rare experience! Julius, Danny and Kevin were all highly professional as well as empathetic, personable and friendly. Julius delivered our car to north Toronto, which was a huge boon to us as we have just moved here and have tons of stuff to get done. More

Helpful and knowledgeable I purchased my first car from here with my dad. Very knowledgeable and helpful staff. I was able to test drive without my full G license, which helped I purchased my first car from here with my dad. Very knowledgeable and helpful staff. I was able to test drive without my full G license, which helped to determine whether or not the car was a good fit. Great experience! More

Excellent customer service! Great, helpful staff Were helped by a very helpful and genuine employee. There was a vast selection of cars to choose from. Really appreciated the customer satisfaction gu Were helped by a very helpful and genuine employee. There was a vast selection of cars to choose from. Really appreciated the customer satisfaction guarantee allowing you to exchange car within 30 days! More

Awesome Experience Mike Jurj and Gorrud's made buying a car much easier for me. From the no haggle purchase price to the selection of quality vehicles, Gorrud's cannot b Mike Jurj and Gorrud's made buying a car much easier for me. From the no haggle purchase price to the selection of quality vehicles, Gorrud's cannot be beat. I will definitely return in the future for my next vehicle purchase. It was worth the drive from Toronto to have such a positive car buying experience. Thank-you Mike and everyone we dealt with at Gorrud's.! More

Gorrud's Auto Review Had a great experience at Gorruds with Julius. He was helpful, had lots of patience and was very friendly. Bought a 2015 Toyota Corolla and I couldn't Had a great experience at Gorruds with Julius. He was helpful, had lots of patience and was very friendly. Bought a 2015 Toyota Corolla and I couldn't be happier with my choice! Would recommend the dealership to anyone looking to get a good deal on a used car. More

Beautiful car and a great customer service experiance ! I got a very a fast approval for my car loan and the service is fantastic. Your the Team is very Friendly . The car is great to drive and very cle I got a very a fast approval for my car loan and the service is fantastic. Your the Team is very Friendly . The car is great to drive and very clean. Thank you Julius and every one for your help. More

Great experience and great car for great price helpful salesman. Speedy with getting the car ready and all paperwork done in minimal time. Car was detailed and looked and great car for great price helpful salesman. Speedy with getting the car ready and all paperwork done in minimal time. Car was detailed and looked brand new very pleased with the dealership and the car More

In the end, it all worked out for the better. Choose a Journey in less than an hour with Julius, and after that things slowed down quite considerably. First the paperwork with Julius, the Salesman Choose a Journey in less than an hour with Julius, and after that things slowed down quite considerably. First the paperwork with Julius, the Salesman, then we had to see the Finance person which took longer than buying the car...sells you all the extras, which we bought. We were told the Rust Proofing warranty was for 10years, so we took it, but upon picking up the car, it turned out it was only for 6 years, and that's not what we wanted, so after a few consultations with the Manager, Gorrud's made good and sold us the RP at cost. Drove home and the next day had a much better look at everything, and found a few issues, like 2" of water in the Jack area. And the detailed inside left alot to be desired now that the Sun was out and we were taking a closer look. Cleaned that all up myself, and Gorrud's is almost an hour from home here. Also found a Fog light that was full of water, which my Grimsby Chrysler dealer refused to replace on Warranty, so Gorrud's said they would. They took it to their Hunt's Chrysler in Milton (while I waited) and they DID replace it. They also did an Alignment that I discovered was needed, and while driving the car back from Hunt's the mechanic realized my 4 brake rotors needed turning due to some shimmying when braking....I had noticed, but at this point I thought I"d complained enough....so they did that too while I waiting. 3.5hrs later I was on my way home with everything fixed, and the car washed as well!!! A BIG THANKS to Karen in Service for all her efforts!!! Overall though, as a dealership I don't see it getting any better: great service, warranties, and everyone was much nicer than I've been dealing with in Grimsby...too bad it's so far to drive :( More