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Finch Hyundai

London , ON

4.2
1,118 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,118 reviews

May 22, 2021

I recently purchased my new '21 Kona from Finch Hyundai. I was very impressed with Jihad's no pressure sales tactics when it came to finalizing the deal. Jihad took the time to answer all my questions and e More

by Gloria H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Musaab Ibrahim
May 25, 2021 -

Finch Hyundai responded

Congratulations on your brand new Kona Gloria! We truly appreciate your business and it made our day to hear that Jihad and our team ensured you had a wonderful experience throughout. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

May 22, 2021

I love my new '21 Kona. Musaab really worked hard to get me the vehicle I wanted in the specific colour I wanted. Even when hard to find, I did not feel pressured to accept something I was not 100% happy wi More

by Gloria H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Musaab Ibrahim
May 25, 2021 -

Finch Hyundai responded

Thank you very much, Gloria! We're glad to hear you had such a great experience purchasing your brand new Kona with Musaab and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 20, 2021

Stephanie helped me get my dream car! She was tune to my preferences and found exactly what I wanted. She is such a lovely person, friendly and knowledgeable. And patient as I test drove a few. I can't say More

by SRP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Finch Hyundai responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Stephanie and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 19, 2021

I wanted to take this opportunity to express my delight and respect to Matt. He helped me purchase my brand new vehicle and I couldn't be happier. Not only did he evaluate my needs and wishes but he su More

by jeanninedeagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Napiwotzki
May 20, 2021 -

Finch Hyundai responded

Congratulations on your brand new Hyundai Jeannine! We truly appreciate your business and it made our day to hear that Matt and our team ensured you had a wonderful experience throughout. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

May 18, 2021

Where do I begin. First of all, I feel like I was whealer dealer talked into this leased vehicle I have. I had one for 2 years, the price was good and it was a good vehicle. I go to get my 2nd one, More

by freddy7777777
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KJ El Kadri
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Finch Hyundai responded

Hello Debbie. We're sorry to hear about your current vehicle issue and dissatisfaction with your vehicle purchase. I know the recall issue is difficult to deal with and the warnings are regulated by Transport Canada to point out the worst-case scenario that are highly unlikely to occur. The notice is sent to inform owners that the recall is coming and we do our best to complete them all once we have the necessary guidance and parts from the manufacturer. We appreciate your patience and will do our best to speed things up as soon as possible. With regards to the lease of your vehicle, I would be happy to review it with you. Please feel free to contact me if you wish to do that at jchams@seefinchfirst.com. Sincerely Jihad Chams Sales Manager

Jun 05, 2021 -

freddy7777777 responded

Sent an email to Jihad Chams (Sales Manager), Thursday, May 27th, to review my lease as he suggested in the above comment. No response from him. Great Customer Service, even from the Manager!

May 17, 2021

Nick was an exceptional customer service representative. He went above and beyond to ensure this was a great experience. I have not bought a new car in over 17 years. He eased my stress and my mind. More

by Marilynbebee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Fabiano
May 18, 2021 -

Finch Hyundai responded

Thank you for the positive review Marilyn! We're glad to hear you had such a great experience purchasing your vehicle with Nick and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 17, 2021

Second time buying with Finch Hyundai and first time buying with Frank. Frank was great to work with. He was helpful, knowledgeable and very responsive. More

by mackenzie_brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Gurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir Jomaa, Frank Circelli
May 17, 2021 -

Finch Hyundai responded

Thank you for the positive review, Mackenzie! We're glad to hear you had such a great experience purchasing your vehicle with Frank and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 13, 2021

Jennifer was absolutely amazing! Thank you for everything, amazing service! I appreciated everything she did for me throughout the whole process. Couldnt say anything better! More

by mackenziebaker03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cook
May 14, 2021 -

Finch Hyundai responded

Thank you for the positive review, Mackenzie! We're glad to hear you had such a great experience purchasing your vehicle with Jennifer and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 13, 2021

Great safety measures regarding Covid-19. Provided fast, accurate & friendly service! Took the time to explain all issues and work being done. Would highly recommend this dealership! More

by Suzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Caughlin
May 14, 2021 -

Finch Hyundai responded

Thank you very much Suzie for that positive review! We're so glad to hear you had a great experience working with our team here at Finch Hyundai recommend us to others. If there's ever anything else we can help you with, please don't hesitate to let us know!

May 11, 2021

My experience with this dealership has been spectacular. A HUGE HUGE thanks to Stephanie, she was patient and very helpful! A++ Thank you so much!! More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Finch Hyundai responded

Thank you for the positive review, Jeff! We're glad to hear you had such a great experience with Stephanie and our team here at Finch Hyundai. If there's ever anything else we can help you with, please don't hesitate to let us know!

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