
Finch Chrysler Dodge Jeep Ram
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Clark Shen is the best to get me off the fence and buy the SUV that I love . Special thanks to Matt for calling Clark in on his day off. Appreciate you guys . the SUV that I love . Special thanks to Matt for calling Clark in on his day off. Appreciate you guys . More
I was very pleased with the customer service provided by Craig Harwood in the purchase of a used vehicle from Finch Chrysler. Craig Harwood in the purchase of a used vehicle from Finch Chrysler. More
Extended warranty is useless. Over 10000$ for it and they cover nothing! They won’t back it up either. Find another dealer!!!!! Over 10000$ for it and they cover nothing! They won’t back it up either. Find another dealer!!!!! More
Jordan made my experience of getting a new Jeep Wrangler a joy. I went in thinking it might be a tough experience, to walking out with a smile on my face with zero troubles. He went over and above with se a joy. I went in thinking it might be a tough experience, to walking out with a smile on my face with zero troubles. He went over and above with service and hospitality. Jordan is a stand-up guy. Highly recommended, both as a sales consultant and as a human. More
Purchased a 2021 Volkswagen Atlas on January 17th/2021 received a call the day after deal and was told Tim Beernink forgot to state last night the vehicle Carfax showed was in a rear end collision. $9244 received a call the day after deal and was told Tim Beernink forgot to state last night the vehicle Carfax showed was in a rear end collision. $9244 damage but not to worry car was repaired and fine. I was hesitant to purchase the vehicle but sales rep Tim Beernink stated they would stand behind the sale if we decided this would not lessen the trade in on this vehicle if we traded in the future. We were driving home from Florida March 17th 2025 and the rear spring on the drivers side snapped in half and broke on Hwy 75 leaving us stranded for two days until we got repaired. We contacted the sales manager Ryan and showed him the broken spring which showed vinyl coating missing and spring rusted. He said the sales rep Tim would call us and we met with him on Monday March 24th. I told Tim that I was not happy with this vehicle and lost all confidence driving after this breakdown. I told him that we want another vehicle compatible and he said he would call us back Wednesday, March 26th. I have not heard back from Tim and I left him a message March27th. I am not very happy with customer service with this dealership and would NOT recommend purchasing from them. Not even offer to assist with repairs completed while stranded out of country on this vehicle we purchased after 60 days knowing the circumstances we provided initially. Very upsetting… More
Keith White from Finch Chysler has been the best salesman to deal with .Always treats me great .Give me the best deal I can find ,not to mention the Great 2018 Chevrolet Silverado I got. It's awesome to deal with .Always treats me great .Give me the best deal I can find ,not to mention the Great 2018 Chevrolet Silverado I got. It's awesome More
Kieth was very helpful and informative. We decided to buy a used Jeep Cherokee from a different dealership that fit our budget better with higher km, but would recommend Kieth if there is a We decided to buy a used Jeep Cherokee from a different dealership that fit our budget better with higher km, but would recommend Kieth if there is a vehicle that meets your budget and needs. More
I don't normally leave reviews but thought it necessary to point out the way this dealership treats it's customers when it comes to handling complaints. I recently saw an add on facebook advertising an as to point out the way this dealership treats it's customers when it comes to handling complaints. I recently saw an add on facebook advertising an as is vehicle that caught my eye. It was a cadilac SRX they were selling as is. I drove from Ingersoll to take a look at it because it appeared to be in very good condition. I've purchased at least a dozen or so vehicles as is and had great success. I met with Dean Zimmerman who by the way was an absolutely brilliant salesman. I felt he was a down to earth great person that I felt comfortable dealing with. He met me later that night after 5pm and had the car ready to test drive. Everything went smoothly and after the ride I made my offer to purchase. It wasn't accepted but we exchanged phone numbers and said we would re-visit the deal Monday again as his sales manager countered my offer. Monday we talked again and said I would be able to take the car to my mechanic to give an appraisal on how much it would cost to safety. I made arrangements to have it inspected Tuesday in Ingersoll. Again I want to state the outside of the vehicle looked perfect, and not a spot of rust. The motor and drivetrain sounded excellent and I wasn't prepared for what the mechanic showed me when he had it on the hoist. He immediately stopped the inspection and called me to have a look. I was floored when I say the undercarriage frame had holes rusted the size I could put my hand through on both sides of the car underneath. He said it was an unsafe car that couldn't be put on the road. With that information I drove it back to the dealership and asked to see the sales manager. I didn't blame Dean for this but thought maybe the sales manager could help see his way clear to compensate me for the half tank of gas and the shop expense. I met with the used car sales manager Dave Penhale who right off the bat broadcasted his bold as is where is statement and in no way shape or form was he going to help. Basically it's buyer beware. (Be very aware this guy would rip off his own grandmother to make a buck.) If Finch is going to be in the business of selling as is vehicles they should NOT be trying to sell unfit vehicles. I want to reiterate that Dean Zimmerman was outstanding and not held responsible in the least for any of this. I blame the dealership and it's managements attitude towards the customer. More
We traded in our Ford Escape for our first Jeep Wrangler. Jordan made the transition seamless and gave us a great deal! We recommended him to anyone looking for a new vehicle!! See fish first! Jordan made the transition seamless and gave us a great deal! We recommended him to anyone looking for a new vehicle!! See fish first! More
Jordan was outstanding! He was not pushy at all, and went out of his way to ensure we were satisfied. His product knowledge was top notch and he obviously has a passion for He was not pushy at all, and went out of his way to ensure we were satisfied. His product knowledge was top notch and he obviously has a passion for making sure people leave happy! More