Erinwood Ford

Very satisfied again with Victor Chacon, very friendly. After our 2016 F 150 that we bought in August was totaled in an accident, we came back 3 months later to see Victor Chacon at Erinwood Ford, Victor an After our 2016 F 150 that we bought in August was totaled in an accident, we came back 3 months later to see Victor Chacon at Erinwood Ford, Victor and the staff worked very hard to find us another F 150 truck the suited us. My husband is so happy to be driving an F150 Truck again after driving a rental for one month. We highly recommend this dealership and this trustworthy, hardworking salesman. Victor came in on his day off, so he would be there when we picked up the truck, the day happened to be one of the worst snow storms of the month. Thanks again Victor. You will not be disappointed if you see Victor at this dealership. More

A Happy customer The Erinwood Ford team provided such an awesome and flawless experience. Martin was knowledgeable, friendly, courteous which is why I know I will defi The Erinwood Ford team provided such an awesome and flawless experience. Martin was knowledgeable, friendly, courteous which is why I know I will definitely be a returning customer. He asked the right questions to ensure that the vehicle and financing terms were right for me. The buying process was quick and smooth and most of all, I'm happy with my new car. You guys keep up the great work and know that I will fore sure recommend this dealership to my friends and family. More

Great Experience with Martin and Bory This was my first experience financing a car from Ford. Martin (salesman) and Bory (finance) handled the entire process and were very friendly, profes This was my first experience financing a car from Ford. Martin (salesman) and Bory (finance) handled the entire process and were very friendly, professional, helpful and knowledgeable. They answered any questions I had about the vehicle or financing options and I felt like customer satisfaction was their #1 priority. The car price was very fair and I walked away with a brand new 2016 Ford Focus 5 SE and a feeling of pure satisfaction. Highly recommend dealing with Martin and Bory if you are looking for a vehicle at this location! More

2010 Genesis coupe All staff were great to work with and were very helpful. The price I paid for the car I felt was very fair. Thanks very much for the great car! All staff were great to work with and were very helpful. The price I paid for the car I felt was very fair. Thanks very much for the great car! More

Vivian was great to deal with Just leased a 2016 F250. Vivan handled the entire process. She was excellent to deal with, and made the whole experience smooth and pleasant. I would Just leased a 2016 F250. Vivan handled the entire process. She was excellent to deal with, and made the whole experience smooth and pleasant. I would definitely recommend her. More

Leasing 2017 Ford Fusion Titanium Energy My lease with a different manufacturer had come to an end and we were looking to lease a vehicle that is environmentally friendly and consumed less ga My lease with a different manufacturer had come to an end and we were looking to lease a vehicle that is environmentally friendly and consumed less gas. We were fortunate enough to meet Mark at the Erinwood Ford. He helped us all the way to selecting the car and signing the lease agreement and getting all the required documentation done without a hassle. Our experience was great and the service we received was smooth, friendly, honest and courteous. I would recommend Erinwood Ford to anyone wishing to lease or buy a vehicle; since the people working here were very helpful, friendly and honest. More

Erinwood treats you like a VIP!!! Martin is an unbelievable gentleman that did everything he could to ensure my purchase experience was smooth and enjoyable. I felt that I could trust Martin is an unbelievable gentleman that did everything he could to ensure my purchase experience was smooth and enjoyable. I felt that I could trust both Martin and John and I feel secure and extremely happy with the outcome! Robyn was also amazing, she made sure that I was aware of all my options without pushing me on anything. Highly recommend this dealership and Martin! You will not be disappointed. More

Used Car purchased at Erinwood Ford. The vehicle purchase process was very efficient. I was given a good price and I knew it because of I did my homework before. The deciding factor was t The vehicle purchase process was very efficient. I was given a good price and I knew it because of I did my homework before. The deciding factor was the price however. I trust the big dealership like Erinwood Ford because they are to big of an organization to try to benefit from just a quick sale not considering the long term relationship with the customer. And after the whole process I'm very happy to provide this very positive feedback. More

PATHETIC CUSTOMER SERVICE I am driving a 2013 Ford Fusion, it is due for renewal in 6 months, I decided to switch to a Ford Edge so went to the dealership. Reception called Viv I am driving a 2013 Ford Fusion, it is due for renewal in 6 months, I decided to switch to a Ford Edge so went to the dealership. Reception called Vivian, she was busy and told me to wait.After 25 minutes I decided to look for the models and payments while waiting & went to the computer in lounge. Tire to turn it on , had to call receptionist for help, it took her 10 minutes to figure out how to turn it on. The computer asked for password which no one seems to know. I asked for sales manager,who told me that Vivian is only available by appointment and handed me to a salesperson who advised me to wait a couple of months and then come back. After wasting an hour and a half I decided to go to another dealership and called Dave Raymond (dealer principal) to let him know the situation at his dealership. Dave replied, "every story has two sides" I thanked him for his answer as I now know the reason for everyone's attitude at the dealer. I went to Meadowvale Ford and left the dealership after 50 minutes with the copy of new Bill of sale in my hand. I will never go back to erinwood ever again! losers ! More

Service like I haven't had before I was looking for a new car and decided to try this dealership after my local dealer simply didn't provide service. What I got was hands down the best I was looking for a new car and decided to try this dealership after my local dealer simply didn't provide service. What I got was hands down the best service and worry free sales experience I have had. Not having a pushy sales team is great and made me feel like we were working together instead of someone trying to sell me something. Vivian and Mark plowed through a foot of snow and freezing temperatures to help me out. Finding the right car for me and make me a very happy customer. Giving 5 stars from me is hard, I usually hate giving out perfect scores.... but they all deserve it. Love my new Edge Sport. More