Erinwood Ford

A wonderful Long Distant Experience! Thank you John & Raj ! I purchased a beautiful loaded 2016 Ford Flex from Erinwood. To be more accurate, I bought it from John Isaac. What a great sales person. I communicat I purchased a beautiful loaded 2016 Ford Flex from Erinwood. To be more accurate, I bought it from John Isaac. What a great sales person. I communicated with John over email and phone several times. He made me so comfortable and was so honest about this barely used vehicle that I bought it sight unseen. It took an inexpensive flight and a 14 hour drive back home to get my prize vehicle. The best part is that I saved $17,000 off the asking price of the same vehicle in Nipigon, ON. and/or $13,000 off the same vehicle in Thunder Bay, ON. John made it so easy to make the purchase and he answered every question I had. He also personally made sure that everything was done and ready for my weekend pickup. I thought I was just saving a ton of money but no, the service was so much better than I ever experienced anywhere close to my home. We even shared a few laughs! Mr. Isaac's co-worker Raj Sumra worked with me for over an hour on all the high-tech features so that I would drive away knowing exactly how to operate all the cutting edge equipment. Both John and Raj gave us the red carpet treatment making this purchase comfortable and secure. I would love to buy from them again! More

Exceptional service got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. More

Always helpful and takes the time to assist the customers. They are the only dealership that keeps in touch with customers years after a purchase has been made. They are courteous, friendly and attentive to t They are the only dealership that keeps in touch with customers years after a purchase has been made. They are courteous, friendly and attentive to the customers. Their service department is always available to ask questions and provides prompt excellent service. More

Victor does it again!!!!! This is the second Ford F-150 I have purchased from Victor at Erinwood Ford in just 10 short months. My first experience and vehicle were amazing an This is the second Ford F-150 I have purchased from Victor at Erinwood Ford in just 10 short months. My first experience and vehicle were amazing and the purchase was seamless to say the least. I live in London Ontario so it is a two hour trek for me to get to Erinwood Ford. I was so happy with my first experience I thought it was only fitting that I should return for my second purchase. Victor took the time to give me great feed back on the deal and treated me fairly throughout. He is an honest man with a true Moral Compass. I recommend Victor and Erinwood Ford to my friends and family and I will continue to deal with them. My new truck is the Lariat edition of the F-150 Wow! what a gorgeous piece of workmanship. Thank you Ford Motor Company. You should know that Victor and Erinwood Ford are representing the Ford Motor Company with excellence. Special mention should go to Carol Buckwald in the finance dept she was very thorough and her explanation of the extended warranties offered were informative. Once again I have nothing but good words for Erinwood Ford and my F-150 Lariat purchase. More

Always listens Never had a bad experience dealing with Chris. Always gets my vehicle in and returned to me in shortest possible time. If having a bad day I can alway Never had a bad experience dealing with Chris. Always gets my vehicle in and returned to me in shortest possible time. If having a bad day I can always count on Chris to make me laugh. More

Perfect Always helpful, friendly and makes getting my car fixed a happy experience! I have never had a bad experience. I only have the best to say about this Always helpful, friendly and makes getting my car fixed a happy experience! I have never had a bad experience. I only have the best to say about this dealership. More

Great service advisor, radio voice! I rated him and the dealer a five star, because coming from a Ford dealer in Brampton i thought i was being taken care of. Now i know i was just being I rated him and the dealer a five star, because coming from a Ford dealer in Brampton i thought i was being taken care of. Now i know i was just being taken. best Dealer by far keep up the goos work Chris & the the whole sales, parts & entire Erinwood foed dealership. Btw the new look is gorgeous!!!! More

Always excellent service This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment i This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment is exceptional and the people are super friendly. More

Just a quick recall part update Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem t Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem to be adding to customer service and turn around for ford clients. More

Amazing Dealer and customer service I just bought a 2016 Focus RS and couldn't be happier with the dealership and sales guy Doug Keen. He helped me along the way and was full of usefull I just bought a 2016 Focus RS and couldn't be happier with the dealership and sales guy Doug Keen. He helped me along the way and was full of usefull infomation. He did not pressure me in anyway to buy the car didn't try and up sell me with anything. I would buy from Erinwood again. More