Erinwood Ford | Page 379

Great Customer Service! We had taken the vehicle for an extended test drive and after coming back and confirming the vehicle was right for us we proceeded to move forward wit We had taken the vehicle for an extended test drive and after coming back and confirming the vehicle was right for us we proceeded to move forward with the purchase. The vehicle was ready when it was convenient for us and everything was done nice and quick. Thank you for the great experience Raj and Chris for the price! More

Martin Menzies was Amazing! I first met Martin on a Sunday afternoon when I was looking at the Mustangs with my parents. He came over to us and started a casual conversation on t I first met Martin on a Sunday afternoon when I was looking at the Mustangs with my parents. He came over to us and started a casual conversation on the Mustang GT, it was such a pleasurable and humorous conversation, he spoke to me not as a salesperson but with the honesty of a friend. A half hour went by and I did not even realize, he was very patient answering our questions. A couple weeks passed I found a Mustang of my liking on the Erin Woods website, I called Martin to help me get this vehicle and he did just that. I am a proud owner of my first car, a Mustang GT and Martin made it possible. I can't thank him enough!! More

Amazing service from start to finish! Dealing with Lem was a great experience from start to finish! This was our third Ford vehicle purchase (first time at Erinwood) and was by far our mos Dealing with Lem was a great experience from start to finish! This was our third Ford vehicle purchase (first time at Erinwood) and was by far our most pleasurable experience. Lem was super friendly, kind, patient, helpful, and most importantly, honest. We were looking to move away from our beautiful Mustang into something a little more family-friendly and economical, and Lem was a big help in making our decision and helping us find our new car. 10/10 would recommend! More

Made Buying My First Car Easy I purchased my first new car from Erinwood Ford and I don't think any dealership could have made this a better and simpler experience for me. Martin a I purchased my first new car from Erinwood Ford and I don't think any dealership could have made this a better and simpler experience for me. Martin and Brad went above and beyond to make sure all of my questions were answered in a timely manner and I never felt like I was being put behind anyone else. Carol and Adam made sure I understood the finance side of things well and answered all the questions I had. More

Excellent experience I recently leased a Ford Escape and had the pleasure of doing so with the assistance of Addy Seth. I never look forward to this experience but my pers I recently leased a Ford Escape and had the pleasure of doing so with the assistance of Addy Seth. I never look forward to this experience but my perspective has changed due to the high quality customer service I received. Addy is such a pleasure to work with and very knowledgeable. I plan to recommend him to any one I know who is in the market for a Ford. Can't say I have been able to say that in the past. Great work Addy, much appreciated. Karen More

Lem & ErinWood Ford is the best Ford team ever!!! Lem Weekes & the EWF team are amazing. Thanks so much. We purchased the perfect F150 truck. We are thrilled. Integrity plus plus!!! Authentic, above Lem Weekes & the EWF team are amazing. Thanks so much. We purchased the perfect F150 truck. We are thrilled. Integrity plus plus!!! Authentic, above & beyond!!! More

Beyond my expectations Martin went above and beyond to ensure I had a vehicle to use until mine was ready so I didn't have to miss any time off work. Martin went above and beyond to ensure I had a vehicle to use until mine was ready so I didn't have to miss any time off work. More

Great buying experience Dave was very helpful in buying our F 150. The dealership made it very smooth through out the whole process. I will be back for my next vehicle Dave was very helpful in buying our F 150. The dealership made it very smooth through out the whole process. I will be back for my next vehicle More

Smooth Transaction from start to finish I was a bit skeptical about purchasing a vehicle especially one that was pre-owned. Sheryle Machado with her knowledge and very helpful attitude he I was a bit skeptical about purchasing a vehicle especially one that was pre-owned. Sheryle Machado with her knowledge and very helpful attitude helped in placing my mind at ease by making my decision easier to purchase a vehicle. Thanks Sheryle. More

2017 Mustang < 24 hours from start to finish After browsing through websites of various Ford dealerships in the GTA, Erinwood Ford clearly had the widest selection of Mustangs on hand. The posted After browsing through websites of various Ford dealerships in the GTA, Erinwood Ford clearly had the widest selection of Mustangs on hand. The posted prices on their website were also very competitive. Called them on a Wednesday afternoon and spoke to Clayton about a couple of models I was interested in. She wasn't going to be around when I wanted to visit so she set me up with Martin. I went over that evening and was early for my appointment. Martin was busy with other customers, yet came over to greet me and attended to me shortly after. He heard my needs, offered his suggestions, and talked me through all options available. He was courteous, friendly and relatable - no slick sales tactics. Once we started talking numbers, he immediately got me a price that was very close to what I wanted to pay - no running back and forth with the sales manager or "what can i do to earn your business tonight" stuff. We locked down the deal and he offered delivery the next day which was fantastic. The following day, he helped me chase down my insurance broker to take care of the paperwork and was super responsive to emails/text messages and kept me apprised throughout the day on the status of getting my vehicle ready. When I arrived at the dealership that evening, he had everything organized and I was out of there in barely 30 minutes - less than 24 hours after I first walked in. He did a follow-up inquiry with me 2 days later and has even offered to keep in touch post the sale and asked me to skip calling their service dept and just reach out to him for anything at all. This is what I call real customer service - professional and customer-centric from start to finish. Needless to say, I thoroughly enjoyed the respectful and stress-free buying experience with Martin. If anyone is looking to buy a Ford vehicle in the GTA, you HAVE to go see Martin for the best car buying experience. More