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Erinwood Ford

Mississauga, ON

4.9
5,537 Reviews
Erinwood Ford is a 5 time Canadian DealerRater Dealer Of The Year, 11 time Ford Diamond Award for Customer Service, Auto World Employer of Choice Award winners and winner of the of the prestigious Salute to Dealer Award for community service. Visit us and experience our hassle-free, zero pressure environment, with non commissioned sale people and no extra fees. We make it FUN to buy and EASY to save. Remember We Will Buy Your Car Even If You Don't Buy Ours
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2395 Motorway Blvd

Mississauga, ON

L5L 1V4

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Showing 5,537 reviews

December 01, 2017

Great Experience and great staff! Went to Erinwood just to browse for a future purchase. What a positive experience! Dealt with Doug Keen - excellent person and employee! Took the t More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2017

Excellent experience - thank you Doug Keen My family and I have purchased several cars through erinwood Ford and Doug Keen. Doug Keen provides excellent service every time. He is friendly, know More

by LaurieSimnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2017

Treated professionally by knowledgeable staff. Dave De Giovanni, the sales representative was courteous and knowledgeable. I was referred to Erinwood Ford by a satisfied customer and I was not dis More

by David Allen
Price
Recommend Dealer
Yes
Employees Worked With
Carol Buckwald, Dave De Giovanni, Nick Palalas
November 30, 2017

Excellent service Joe went above and beyond to get me in my new car as fast as possible! I was in and out within an hour with a smile on my face. I will definitely be c More

by Eric Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ghafari
November 30, 2017

Thanks for helping me pick out my new car ! Spencer was helpful and knowledgable. Thank you for such a great experience!! Would reccomend Spencer as he also has a mechanical background and gives More

by Mary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer McGrath
November 29, 2017

Best dealer ever Victor chacon is the best sell representative, he very friendly person, i do recommend him as best dealer person i have ever deal with. For my next ca More

by Pouria Parhizkari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Chacon
November 29, 2017

Treated like family! Victor treated my father and I like family. He was extra kind and went above and beyond to make sure we found something suitable to drive. He made sur More

by sathuja sivalogarajah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Chacon
November 28, 2017

not great for trade ins sales reps are fabulous and knowledgeable. I really liked the ford escape and was ready to purchase until they gave me the trade in value for my car. More

by Senga Lapointe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Pond, Addy Seth, Nick Palalas
Nov 29, 2017 -

Erinwood Ford responded

Hello Senga, Thank you for your review. I am sorry that our trade appraisal didn't meet your expectations. At Erinwood Ford we pride ourselves on giving low upfront pricing on our vehicles for sale. We don't over inflate trades using profit from the deal, since many of our deals carry $300-550 profit total. We provide market, wholesale value. As a coaching exercise and as a means to review the scenario, how did our trade appraisal stack up against what you eventually got for your trade? Either way, I am sorry we could not come to a deal and hope that you would consider us in the future and give us another shot at impressing you. Regards, George Hill Sales Manager

Nov 29, 2017 -

Senga Lapointe responded

I understand your pricing process but found the $2200 trade-in an insult as i had been quoted $4500 to $5000 from other dealerships including another Ford dealership. I went with the company that gave me $4500. You also have the same make/model of my car on your used lot for almost $9000 so I know you stand to make a few $ from the resell. Maybe if you added a bit more to your profit margin on the sale of new vehicles you would be able to give a better incentive on the trade in values. I would have received more from my car insurance if i had written it off.

November 26, 2017

Awesome experience! I walked into Erinwood Ford and had a brief consultation session with Martin Menzies. Specifically, Martin was attentive and aimed to address my needs More

by astronewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry, John Brimo, Adam Pellegrin
November 26, 2017

Great experience! I have given the above rating because I had a very positive experience at this dealership. The staff was very friendly, helpful and the service was sw More

by Evelyn Rwandalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lukasz Dulny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Buckwald
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