Erinwood Ford

No words can describe how happy i am !!!!!! I went to 2 dealerships before seeing victor. The first one the sales man never even said hello!! The second one basically gave me the run around and I went to 2 dealerships before seeing victor. The first one the sales man never even said hello!! The second one basically gave me the run around and said he was to busy for me . As well told me that he couldnt get the car i was looking for and to call him in july and basically lied to me . So i tried erinwood ,Now victor phoned me and within 20mins found the car i wanted and more !!!!! Understand something i dont trust anyone but victor earned my trust within minutes of talking to him!!! He went beyond my expectations!!!! I know this may sound like iam not for real but i am . I highly recommend seeing Victor when purchasing a Ford . Thank you Victor !!!!! your the Greatest!!!!!!!!!!!!!!!!! As well xxxxxxto adam in financing for make my puchase so easy !!!! You guys rock !!!!!! More

Don't trust this dealer! Horrible service Just a heads up for anyone getting their car serviced here be very careful. If your car is under warranty they will do everything in their power to av Just a heads up for anyone getting their car serviced here be very careful. If your car is under warranty they will do everything in their power to avoid fixing your car and taking care of the customer. My car had an issue with engine hesitation under full throttle and instead of choosing to diagnose the issue they chose to blame my ford performance exhaust! took the car to a trusty mechanic and he solved the issue within 10 minutes! the car had 2 foul spark plugs which i paid out of my pocket to fix! They couldn't even compensate me for the lack of service. What a joke of a dealership I pay $130 for an oil change and they can't even inspect the car competently! the seals on the transmission axles are both leaking and my mechanic was able to see this very quickly when removing the plastic cover from underneath I will be taking this issue to another ford dealer since this one is so shady and non-trustworthy. Long story short do not trust this dealership and get a second opinion especially when your car is under warranty. More

A Real Pleasure Orlando is a very professional salesperson. He listens well and does everything he can to meet your needs. There is no pressure to make a decision. In Orlando is a very professional salesperson. He listens well and does everything he can to meet your needs. There is no pressure to make a decision. Instead, Orlando guides you to see the deal clearly and allows you time to make up your mind. From start to finish, the process went smoothly. Minor adjustments to the van were executed to our satisfaction. Vehicle registration was done efficiently. The vehicle was ready for pick-up on time. Overall we are very satisfied and highly recommend dealing with Orlando and Erinwood Ford.. More

Chevon Jackson My experience at this dealership was amazing.Everyone was friendly and helpful. The person I dealt with was Chevon Jackson and he went above and beyo My experience at this dealership was amazing.Everyone was friendly and helpful. The person I dealt with was Chevon Jackson and he went above and beyond helping me find the perfect vehicle and getting it ready that very same day. He even cleaned it and got it ready for me because the vehicle I was driving was very unsafe. Thank you so much Chevy. More

Mark is the guy! Mark did everything that was asked of him and more! Even though we come from out of town, this is the fourth time our family as used Mark.He as alway Mark did everything that was asked of him and more! Even though we come from out of town, this is the fourth time our family as used Mark.He as always delivered on what he said he would do. Amazing experience More

very happy with my purchase im so glad dave was there to help me. it was my first time buying a car and he was their very step of the way making sure i was getting a good deal ma im so glad dave was there to help me. it was my first time buying a car and he was their very step of the way making sure i was getting a good deal making sure everything went okay, he got the car cleaned, he made sure all the paper work was good and that we understand very thing . i would highly recommend you get car from him and ford. i would come back for my next car. More

Beyond excellent customer service! This is the second vehicle I have bought from Dave and I wouldn't consider going anywhere else. As always he was a wealth of knowledge and informatio This is the second vehicle I have bought from Dave and I wouldn't consider going anywhere else. As always he was a wealth of knowledge and information and leaves no question unanswered. With both vehicles Dave has been an open book and has worked with me on price, delivery and accessories, making excellent recommendations for my specific situation. I highly recommend Erinwood Ford and Dave Grittani ... he puts the fun back into buying a vehicle. Thanks for all of your help Dave with my "Man truck" Upgrade! More

Very Good Very good salesperson, i would highly recommend him, if you looking to buy a Ford. I got a great deal and everything was done right. Very good salesperson, i would highly recommend him, if you looking to buy a Ford. I got a great deal and everything was done right. More

Not your worrisome Used Car Nightmare I was looking for a specific minivan per the wife. Was lucky enough to be the first to inquire about the one at ErinwoodFord Clearance Center. In spe I was looking for a specific minivan per the wife. Was lucky enough to be the first to inquire about the one at ErinwoodFord Clearance Center. In speaking with Sam, I arranged to review the vehicle as soon as possible. Sam was transparent and forward explaining the vehicle was not yet safety certified but would accomodate my request. Sam took note of my concerns and when back in the office, Mike D. reassured me that most if not all the items would be corrected to pass the safety certification. They had no reservations in making point by point notes on the bill of sale for these items to be correct ed d upon delivery. , I spoke with Robyn for the extended warranty. She took me through the different coverages and if I wasn't mechanically inclined would have considered them. I politely thanked her and declined and she shook my hand and told me I was still able to sign up even at vehicle delivery. Sam called me before the delivery day to inform me that the dealership needed to complete a factory recall on my behalf (Perfect! Get it over with now and not on my time). Today's the delivery day. Sam walked through every item he had written on the contract as well as the factory recall item. Paperwork and keys handover was effortless and took much less time than I thought. Sam, Mike D. and Robyn were superb in their polite, respectful and approachable manner. I highly recommend that you consider Erinwood Ford and their staff to trust them with your car buying experience. More

AMAZING SERVICE I sent an email online and Dave was the one to respond me and well, what can i say just amazing... next thing i know is that i am walking out of the I sent an email online and Dave was the one to respond me and well, what can i say just amazing... next thing i know is that i am walking out of the dealership with a brand new mustang at a very decent price and with out the world customer service by Dave... If was to reccomend my friends or anyone to buy a car it would definitely be erinwood ford for me and Dave will be the person i'll suggest as i just got perfect customer service from him. Carol and raj also helped me with understanding several things about my polocy and made sure i am fully satisfied... they made sure my documents and car is ready and not only about car but when i left the dealership, Dave called me in the evening to make sure i am fine and reached home safely. I am so glad i chose erinwood ford and once again i want to say that u want a car or any help well, Dave is man.. 😀😀😀😀😀😀🚘🚘🚘🚘🚘🚘 More