Erinwood Ford

Purchasing a Used vehicle Gerald McLeod was an excellent sales rep and had quick response time regarding the purchase. I would definitely recommend this dealership to friends Gerald McLeod was an excellent sales rep and had quick response time regarding the purchase. I would definitely recommend this dealership to friends and family. More

"Excellent commitment from Erinwood Ford" The excellent customer service experience we enjoyed while buying a Ford Fusion car corroborates the title why "Erinwood Ford is the 2017 Canadian Dea The excellent customer service experience we enjoyed while buying a Ford Fusion car corroborates the title why "Erinwood Ford is the 2017 Canadian Dealer Of The Year, beating every dealership in Canada to win the DealerRater Award" Joseph Ghafari has done an exceptional customer service right from the moment he was assigned to me by Brad Cruickshank, till the delivery of the car and his services continued even after a week to see whether we are comfortable with the new car. When faced with a minor hiccup in going through the delivery process, George Hill, General Manager stepped in and showed the strong leadership culture of Erinwood Ford and their commitment to customers. Without any hesitation, we will always recommend Erinwood Ford to all. More

Nicely Done Erinwood! Orlando made the purchase of my new car a pleasurable experience. He fully answered all of my questions and he provided seamless direction throughout Orlando made the purchase of my new car a pleasurable experience. He fully answered all of my questions and he provided seamless direction throughout the transaction. We found all of the support staff to be personable and pleasant to interact with. Thanks again! More

Anniversary Weekend purchase On a recent trip to Toronto for our anniversary, my wife and I bought a new truck for the best price and spec'd the way I wanted because of their larg On a recent trip to Toronto for our anniversary, my wife and I bought a new truck for the best price and spec'd the way I wanted because of their large inventory. It was also a very efficient transaction. In about 2 hours we bought, signed the paperwork, licensed and insured the vehicle - the bank was even across the street so it was very easy. We arrived at 4pm and we were out the door a little after 6pm - they even kept the dealership open a little later for us to get all the paperwork done. I know a good deal when I see one. Dave did a great job of giving us the important information about the new truck and offering advice about using the technology package. We did not lose any time at the dealership and we were able to quickly return to enjoying our vacation weekend in Toronto. Because it was near closing time for the MTO, Dave went there himself to get it licensed and Brad took the new Lariat over to the detailing centre. Dave and Brad even bought us an anniversary dinner. We went to Weslodge in the entertainment district and it was great too. Thanks guys! Russ and Vicki, Ottawa More

Excellent service! Graham Townsend was very accommodating and went above and beyond when I traded my 2003 Mustang for my new 2007 GT Mustang! Every time I return to Erin Graham Townsend was very accommodating and went above and beyond when I traded my 2003 Mustang for my new 2007 GT Mustang! Every time I return to Erinwood Ford for regular maintenance on my Mustang, Graham is excited to see me, asking how my experiences are with the vehicle and happy to let me test drive newer models, knowing I am more than happy with what I've got, but just likes to show me what else is available! More

Great experience The experience dealing with Mark and the team at Erinwood was very easy and helpful. Made the buying new experience great. Would recommend them to any The experience dealing with Mark and the team at Erinwood was very easy and helpful. Made the buying new experience great. Would recommend them to anyone. More

In and out We wanted to trade in our current car. They offered a really fair price for it. We ended up selling privately, but the service and the helpfullness wa We wanted to trade in our current car. They offered a really fair price for it. We ended up selling privately, but the service and the helpfullness was very welcoming. We picked out a Mustang, and we were driving it in 3 days. Fast, reliable and Joseph tries to accomodate around your schedule. More

Great Customer Service! Just purchased my Ford Escape from Erinwood last week. Great Team, Great Customer Service. Thanks Dave Giovanni, Carol Buckwald and off course Nick. Y Just purchased my Ford Escape from Erinwood last week. Great Team, Great Customer Service. Thanks Dave Giovanni, Carol Buckwald and off course Nick. Your attention to detail was exceptional, and Carol, thank you for going the extra mile. More

Stressful Experience to Reassurance. My wife and I had visited Erinwood Ford looking for a sales person ( Clayton ) who we had dealt with a year ago when we were looking to buy and was pl My wife and I had visited Erinwood Ford looking for a sales person ( Clayton ) who we had dealt with a year ago when we were looking to buy and was pleased to find her but she had stepped away from sales and moved into another area. She introduced us to Victor Chacon and what a pleasure he was to deal with. Very friendly, listened to what we were looking for, showed us a couple of vehicles to take out to test drive. No pressure, just a smile and take your time attitude. We came back, thanked him and left for the day. We came back a 2nd time, a week later, he greeted us again with a big smile, a handshake and asked us how we were doing. We spoke again, threw some numbers around, thanked him again and left for the day. Back for the 3rd time!!..hahahaha, same deal, big smile, handshake, and took another vehicle out. Victor had earned my trust and we felt comfortable speaking to him regarding our budget etc. To make a long story short because I could go on for while yet, the staff there made us feel at home, Robyn Barett explained extended warranty and how it would pay for itself with all the technology in the new vehicles these days and showed us figures to back it up. Naturally we ended up spending a little bit more that bargained for but a peace of mind knowing that we'll be covered bumper to bumper for 7 years/100k. A new experience for this 63 year old fart...lol... but very appreciative for Victor & Robyn at Erinwood Ford who went above and beyond, listened, understood, and made the whole experience a tad bit less stressful. Thx for this opportunity to share our experience. Brian & Loretta Lee More

Great experience. Purchased my Shelby from Erinwood. Fantastic experience. Car came as promised at a competitive price. My sales associate was Graham Townsend and I Purchased my Shelby from Erinwood. Fantastic experience. Car came as promised at a competitive price. My sales associate was Graham Townsend and I could not have asked for a nicer guy. He got me the best price and kept me updated. He went above and beyond to deliver a positive experience. Would not hesitate to recommend him or the dealer. More