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Erinwood Ford

Mississauga, ON

4.9
5,463 Reviews
Erinwood Ford is a 5 time Canadian DealerRater Dealer Of The Year, 11 time Ford Diamond Award for Customer Service, Auto World Employer of Choice Award winners and winner of the of the prestigious Salute to Dealer Award for community service. Visit us and experience our hassle-free, zero pressure environment, with non commissioned sale people and no extra fees. We make it FUN to buy and EASY to save. Remember We Will Buy Your Car Even If You Don't Buy Ours
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2395 Motorway Blvd

Mississauga, ON

L5L 1V4

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May 03, 2018

as is vehicles Very disappointed that Erin wood Ford would sell a vehicle that they paid nxt to nothing on a trade, to me for $ 3000.00 that's headed for the scrap y More

by Darcy Gerace
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Falsetti
May 08, 2018 -

Erinwood Ford responded

Mr. Gerace, Sorry to hear that you're having an issue. We are confused why you'd post this so shortly after picking up your As-Is vehicle, that Orlando delivered to your place of work? What is the determination that this should be a scrap vehicle? Orlando commented that you were happy with your purchase earlier and furthermore, he spent a large amount of time going over the vehicle with you. Many of our customers, when they're buying an As-Is vehicle, opt to have it inspected either by their mechanic, or by our internal shops to ensure that they are taking all factors into consideration. We are also very clear with our As-Is disclosures on our bills of sale that state "Vehicle Sold "AS-IS" The motor vehicle sold under this contract is being sold "as-is" and is not represented as being in road worthy condition, mechanically sound or maintained at any guaranteed level of quality. The vehicle may not be fit for use as a means of transportation and may require substantial repairs at the purchaser's expense. It may not be possible to register the vehicle to be driven in its current condition." It was clearly signed, dated and initialled by you, plus Stewart, our Finance Manager, reads an iteration of this, so you know what you're signing. We rarely comment publicly to reviews, however, to put the full blame on the dealer, when you know that you're buying an as-is vehicle (which many people buy for various reasons-parts etc.), isn't a fair action on your part. You've painted a picture wrongfully of us, when you had all of the information available to you at the time. Maybe you've taken this vehicle to a mechanic that would like to refurbish the vehicle for you to a top notch condition. I would suggest shopping around, as opinions vary. Furthermore, if you need assistance with that, we'd be happy to offer our resources. Pls contact Orlando, your salesperson, if you are interested. We believe that we have now presented the facts of this issue. We have also offered assistance. It is unfortunate that we have been seen as the wrong-doers when protocol was followed and you did not exercise due diligence available to you. We stand ready to assist.

May 03, 2018

Great Buying Experience We recently bought a 2017 Ford Escape Titanium from Habib Ahmed at Erinwood Ford. The whole process was pleasant, professional and top rate. We went More

by Fiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Habib Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Buckwald, Nick Palalas
May 02, 2018

Best Sales Agent Ever! I have been to multiple dealers around the GTA, bought Luxury Cars from high end dealerships but the service you get from Erinwood Ford and especially More

by Zaeem Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (Just Call Justin) Sloss
May 02, 2018

Professional, swift and personal. Recently got a Mustang from the dealership at Ford Erin Mills. Right from my sales call to picking up the car, Joe was exceptional with his customer s More

by SiddhHans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Buckwald, Joseph Ghafari
May 01, 2018

Best Team this is my second time buying a car from Erinwood Ford. Once again, it was an easy process and Mark Maguire is the nicest and most efficient sales per More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Purchasing a Used vehicle Gerald McLeod was an excellent sales rep and had quick response time regarding the purchase. I would definitely recommend this dealership to friends More

by ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald McLeod
April 30, 2018

It was a great experience with hassle free buying The dealership is great to work with and had great price on the vehicle. I would recommend Erinwood Ford to anyone I know and Mark McQuire was excelle More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2018

"Excellent commitment from Erinwood Ford" The excellent customer service experience we enjoyed while buying a Ford Fusion car corroborates the title why "Erinwood Ford is the 2017 Canadian Dea More

by Madhu and Vasantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cruickshank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hill, Adam Pellegrin, Addy Seth, Joseph Ghafari
April 28, 2018

Anniversary Weekend purchase On a recent trip to Toronto for our anniversary, my wife and I bought a new truck for the best price and spec'd the way I wanted because of their larg More

by Russ&Vi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cruickshank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grittani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2018

Nicely Done Erinwood! Orlando made the purchase of my new car a pleasurable experience. He fully answered all of my questions and he provided seamless direction throughout More

by Norther Ontario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Falsetti
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