Erinwood Ford

Salesman Kyle Pond Kyle was very knowledgeable and pleasant to deal with. He made our car purchase an enjoyable experience.We would definetly buy from Erinwood Ford agai Kyle was very knowledgeable and pleasant to deal with. He made our car purchase an enjoyable experience.We would definetly buy from Erinwood Ford again and recommend them to any one. More

2018 Ford Explorer This was our 12th purchase of a Ford vehicle and my only regret is that we didn't find Erinwood Ford sooner. Addy Seth is a very knowledgeable and fr This was our 12th purchase of a Ford vehicle and my only regret is that we didn't find Erinwood Ford sooner. Addy Seth is a very knowledgeable and friendly salesman that listened to all of our requirements for our new car purchase and requirements for our trade in and made it all happen quickly and with ease alongside the General Manager George Hill. Coming in from out of town it was most helpful that it all went smoothly and without any hiccups and Addy made sure that it did!! We will definately be coming back to Erinwood for all of our sales and service needs:) More

A Pleasant and Memorable Car Buying Experience My daughter and I visited the Erinwood Ford dealership to inquire about energy efficient cars and felt very welcomed and well educated by the staff at My daughter and I visited the Erinwood Ford dealership to inquire about energy efficient cars and felt very welcomed and well educated by the staff at the dealership. Everyone we met was courteous and very knowledgeable, especially Lem Weekes and Victor Nascimento. They really made us feel like family and were very patient in answering our questions. They let us explore the vehicles at our own pace and were accommodating when we asked about different features. In the end, we left as very satisfied customers and I’m so happy that my daughter was part of our purchase of our new energy efficient car and that she had a chance to participate in such a positive car buying experience. Many thanks to the Erinwood Ford team! More

A+ Experience @ Erinwood Ford I purchased an F150 from Lukasz Dulny. He was knowledgeable and helpful with the product and sale during the entire process. He was patient with me wh I purchased an F150 from Lukasz Dulny. He was knowledgeable and helpful with the product and sale during the entire process. He was patient with me when I was difficult at times. Communicating with Lucas is timely and friendly. Carol Buckwald provided a seamless and quick experience for the financial and administrative side of the sale. Overall, I am extremely pleased with my F150 and the buying experience at Erinwood Ford. I would definitely purchase another vehicle and recommend Erinwood. Thanks Lukasz and Carol!! More

Excellent Customer Service! In the last two years we have had to replace both our aging vehicles. Erinwood Ford Sales with the help of Mark Maguire has provided us with exactly In the last two years we have had to replace both our aging vehicles. Erinwood Ford Sales with the help of Mark Maguire has provided us with exactly what we are looking for on both occasions and at the right price! He listens very carefully. He is pleasant, courteous and thoughtful! Thank you for coming through again, Mark! It is always a great experience when we come to Erinwood Ford and especially, Mark Maguire! More

Overall amazing shopping experience at Erinwood Ford The overall experience at Erinwood Ford was great. Our sales consultant, Mark Maguire was amazing, he was very professional and helpful. He listend The overall experience at Erinwood Ford was great. Our sales consultant, Mark Maguire was amazing, he was very professional and helpful. He listend to what we were looking for in a vehicle, which features were important to us. Right away he was able to point us in the right direction in which made our shopping experience easy and quick. The dealership has very good inventory levels, Mark was able to present the vehicle of our choice quickly. He took his time to explain all of the necessary features of the vehicle before we took it for a test drive. Upon picking up our new vehicle, Mark went over all of the vehicle features. Mark also took his time to set up our smartphone with the vehicle's media system. In summary I would recommend the dealership Erinwood Ford and our sales consultant Mark Maguire to everyone. More

Deflated Experience purchase of 2018 F150 Lariat. I’ve been purchasing vehicles at Erinwood Ford since 1997, my experience’s here with the Business office (Carol Buckwald), & the service department, I’ve been purchasing vehicles at Erinwood Ford since 1997, my experience’s here with the Business office (Carol Buckwald), & the service department, specifically (Joe Ingel), have been FANTASTIC, smooth great experience, treated like family, that will never change. My last truck purchased here was September 2015, Ford F-150 Lariat, I dealt with a fantastic gentleman Mr. John Primo, who for the better part of 15 years, took excellent care of my purchasing needs. Recently, May 30 th /18, I bought another 2018 Ford F-150 Lariat, but felt very deflated after picking up the vehicle. My salesman Mr. Townsend was very difficult to reach, I’d leave messages, would be days before he’d return my calls. I think, in this business, following up is Critical! My truck was factory ordered, I made a change many weeks before the build, and Mr. Townsend said there would be no problem, the rims I asked for were NOT Chrome, but 20” Machined aluminum, with Grey -Painted Pockets, I’m not sure where he got confused, or he failed to add it to the build in time. There were some other issues, I will not elaborate, but going forward I regret that I will not purchase another car or truck from this salesman. I was reluctant to leave a comment, but to be a better dealership, you have to take the good with the bad, hopefully learn from the negative, to make the future experiences in future better. More

Go to Erinwood Ford to see Addy! I definitely recommend going to Erinwood Ford to see Addy! I visited a dozen dealerships when looking for my new car and I found Addy to be the best c I definitely recommend going to Erinwood Ford to see Addy! I visited a dozen dealerships when looking for my new car and I found Addy to be the best customer service rep I spoke with. He was honest, efficient, polite, and respectful; he answered all my questions/concerns without talking down to me, didn't try to pressure me into making a purchase or up sell me, admitted when he was unsure of a question answer, and generally didn't play any of the games you usually get with car salesmen. I visited a Ford dealership closer to home after going to the Erinwood Auto Mall and then returned to Ford Erinwood instead of leasing at my local Ford dealership largely because of Addy's good customer service. The reason for my lower star rating for the dealership overall is because I found their finance staff to be less friendly and not as knowledgeable as I'd like. For example, I had to tell them that paying for a lease in full upfront is cheaper than monthly payments, and there was a large delay in letting me know about a new leaser discount. Nevertheless, I still recommend Erinwood Ford as one of the more honest and polite car dealerships you'll find with a good amount of knowledge! More

F150 Lovers The service team at Erinwood Ford is the best! From greeting me as I rolled in with my truck for service, polite friendly and attentive to my service The service team at Erinwood Ford is the best! From greeting me as I rolled in with my truck for service, polite friendly and attentive to my service requests !! Once at the service desk again I was given the time and attention to ensure the proper maintenance issues were being complete..they even went as far as giving me the opportunity to discuss with the mechanic my concern as I was preparing to take the F150 on a road trip!! He explained everything and put my mind at ease..just some minor warranty work and I would be on the road to Saratoga Springs, NY! Then the shuttle service to and from Square One, while my truck was being serviced was first class!! Polite and fun drives.!! A big shout out to the Service Team! More

great experience He's happy to help me with every single question. we will definitely recommend my friend to come back. Addy seth, this guy deserve a raise! He's happy to help me with every single question. we will definitely recommend my friend to come back. Addy seth, this guy deserve a raise! More