Erinwood Ford

Salesmanship, Service, and Integrity. These are a few words that come to mind when I think of my experiences with Doug Keen. Over 7 years ago, I walked in looking for a vehicle or vehicle These are a few words that come to mind when I think of my experiences with Doug Keen. Over 7 years ago, I walked in looking for a vehicle or vehicles to meet the needs of my small but growing construction company. I knew what I wanted, or at least I thought I did. Doug took the time to get to know me and bit more about my business, and found the perfect fit for me. His easy going attitude and no pressure sales style made me feel confident that he actually cared about getting me the correct product for my needs. Since that day I have purchased 9 vehicles through Doug, and referred a few friends who have had their own great experiences being clients of his. I met Adam Pellegrin this year for the first time, and he was courteous and efficient at getting me through all the paperwork, as well as answering all of my questions and providing explanations along the way. Thanks Adam! I would also like to mention the woman who greets me at the central sales desk every time I visit. She is always very cheery, and has a nice smile that makes me feel welcome when I walk into Erinwood. If you are reading this and you need a vehicle, go in and talk to Doug, you won't be disappointed. More

Amazing Customer service Customer service was efficient and courteous . They took the time to explain things and didn’t make you feel like you were being rushed into somethi Customer service was efficient and courteous . They took the time to explain things and didn’t make you feel like you were being rushed into something you didn’t want. Add of the three dealerships that I have visited in that area I would say I got the best service here . I would definitely recommend this dealership and I will purchase from here again.It was five star service all the way More

Good service and great to be with the ford family Addy your are great in explaining the teck details of the car. It was pleasure buying car from you. Your after sale service and fellow up is really ap Addy your are great in explaining the teck details of the car. It was pleasure buying car from you. Your after sale service and fellow up is really appreciated. More

Purchased a previously owned vehicle I purchased a new vehicle from Erinwood Ford and had the pleasure of dealing with Rob Ahamad. Rob is a genuine person and takes his time to go through I purchased a new vehicle from Erinwood Ford and had the pleasure of dealing with Rob Ahamad. Rob is a genuine person and takes his time to go through every detail with you. He provides so many options and is very knowledgeable when it comes to the vehicles. I recently went back to the dealership and in particular asked for Rob. He assisted me in purchasing my pre-owned vehicle and always found the time to call and follow up. Rob constantly provides a service second to none. I will continue to visit Erinwood Ford and continue to deal with Rob. Thank you Rob for all the assistance you provide and continue to provide. More

Satisfied customer Youssef hawasli very nice person to deal with got me what I was looking for, add one little issue call me right away and issue was resolved and nick Youssef hawasli very nice person to deal with got me what I was looking for, add one little issue call me right away and issue was resolved and nick palalas to. thank you for your good service More

Great Customer Servie My husband and I were looking for a new car, and went to Erinwood Ford. I am a repeat customer for the third time and ny husband’s first time not onl My husband and I were looking for a new car, and went to Erinwood Ford. I am a repeat customer for the third time and ny husband’s first time not only at Erinwood Ford , but first time buying a new vehicle. Rob Ahamad helped us out before we even got to the dealership. I sent him an email asking for four separate quotes and he was great in providing us with the information before arriving to the dealership, so we could review and be prepared. Once we came in, Rob had the vehicle we wanted ready for a test drive, and off we went. We choose the Ford Edge 2018 and my husband loved the vehicle, how it drove, the size, and of course the look.. Rob then to us through the process of purchasing the vehicle, which was such an easy process, and gave us great information. Once we picked up the vehicle, two days later, Rob went through the whole vehicle with us showing us how to use the different features and took the time to explain everything to us. We are very happy with the service we received purchasing the vehicle. My husband and I would highly recommend Erinwood Ford. More

Best experience ever!!! Having been to a few Ford dealerships in the area a week prior, in an effort to buy a 2019 Mustang and surprise our son for his 21st birthday, that wa Having been to a few Ford dealerships in the area a week prior, in an effort to buy a 2019 Mustang and surprise our son for his 21st birthday, that was quickly approaching. We were faced with challenges from other dealerships in simply obtaining prices, finding out the availability of a vehicle and response to email and returning phone call. Basic customer service principles to be honest. On some level, we are thankful that those occurred because we ended up at Erinwood and had a blast buying this car with Mark Maguire and Robyn Barrett. They were just excited as my husband and I on the purchase and were prepared to do what they needed to do to help in a successful surprise. Mark will forever be in our family pictures as the gentleman who sold our son Daniel his first Mustang. He filled the vehicle with balloons and threw in a baseball cap and was prepared (on his own time) to deliver the vehicle! Though these seem like small detail, they were huge to us and for this reason, any future Ford purchases will be occurring here. Thank you Mark and Robyn for making it so easy by being incredibly accommodating and genuinely putting such a vested interest in this sale!!!! See you soon, Sinisa, Sue, Daniel and Sydney Peric More

Buying a new Ford F150 If you are ever in the market for a ford product I would suggest you check out Erinwood Ford and especially get in touch with Martin Menzies. I spent If you are ever in the market for a ford product I would suggest you check out Erinwood Ford and especially get in touch with Martin Menzies. I spent 4 months researching the best options for trucks because that’s what I wanted. When I contacted erinwood ford about test driving an F150 I was put in contact with Martin who is amazing he listens to what you want and only makes informative suggestions. He does not try to push products to try and make a better sale, he is always upfront about price and problems that the service department have had with certain add-on options. If you want a sales associate who is as concerned with after sales service and not just the sale itself you won’t find anyone better than Martin and the guys at Erinwood. More

Quick and easy He was great right from the get go, he knew I need a car fast and helped me every step of the way. I was driving in a brand new car within 3 days. He He was great right from the get go, he knew I need a car fast and helped me every step of the way. I was driving in a brand new car within 3 days. He was excellent Robyn was also excellent. She had everything under control and had all the answers to every question I threw her way! More

Excellent customer service. I have bought 3 ford F-150s from Martin over the last few years, his knowledge of the product and inter action with us very nice to have. We will def I have bought 3 ford F-150s from Martin over the last few years, his knowledge of the product and inter action with us very nice to have. We will definitely be coming back to your dealership again. Thanks again Erinwood More