Erinwood Ford

A Great Experience at Erinwood Ford Being no stranger to the auto industry, let’s just say there’s a lot of bad actors out there, who continue to tarnish this industry, and who continue Being no stranger to the auto industry, let’s just say there’s a lot of bad actors out there, who continue to tarnish this industry, and who continue to take advantage of vulnerable parties. Let’s just get that out of the way - despite OMVIC, despite UCDA, despite the MVDA. Got too much to say, so we’ll try to keep this “brief.” Now, onto my personal experience at Erinwood Ford: This is the first dealer I’ve ever come across who is not all talk when it comes to “No Pressure” sales tactics. The staff here truly does not pressure you, and this is very refreshing. You do this, yes, your customer may not purchase that day. But guaranteed, if they’re truly in the market, they will return. Customers may forget what you say. But they will remember how you made them feel. If you pressure them, and they remember how that feels, say goodbye to the business. Second, the transparency in the advertising of the price. Nowhere else have I seen on a dealer website - Ford dealer or otherwise - a line-by-line layout of what constitutes to the price of the vehicle, in a great, simple and customized way. Freight, Air Tax or Exise, Erinwood Savings and Ford Savings - all there. You add the tax and the license fee for your tags. The font is also large, and I know this is by design. And it’s clear, and it’s upfront. I’m watching these details. Only little “hiccup” I noticed here is a price for a Mustang GT350R in stock - the listed “MSRP” on the aforementioned price layout is higher than the actual for the VIN and what the window sticker lists it. Small oversight perhaps. Markup may be in there, for the FP vehicle, if it is though, do not put it as the “MSRP.” We’ll let that one pass. Summary: other dealers, you’re doing it wrong - take a look at Erinwood Ford. Third, when you want to come down here, you need to see Lukasz. Great experience. You also need to see Nick P.; Adam - didn’t forget about you either - a bunch of great guys. The working environment and tone is set from the top. Principal, GM, SM - didnt get to chat with you, but I would have liked to. Appreciate the way you are doing things here at Erinwood. If you’ve been to other dealers and have been unsatisfied in terms of the sales experience, and are buying a Ford, try Erinwood. Chances are, you’ll be pleasantly surprised. More

Great Experience! Awesome team! Our sales rep Habib was a pleasant to deal with. He was able to answer all our questions and complete the sale very efficiently. Highly recommende Our sales rep Habib was a pleasant to deal with. He was able to answer all our questions and complete the sale very efficiently. Highly recommended if you are looking to purchase a new or used vehicle. More

Awesome experience! Buying my new Escape was effortless! Graham as usual has the client’s best interest at the forefront! He is knowledgeable, caring, simply the BEST! Buying my new Escape was effortless! Graham as usual has the client’s best interest at the forefront! He is knowledgeable, caring, simply the BEST! More

Great experience, Adam was very helpful Bought a 08 Camry as is. Adam, my sales consultant was very helpful. He made it very clear and smooth for us. He guided well on the process and did sh Bought a 08 Camry as is. Adam, my sales consultant was very helpful. He made it very clear and smooth for us. He guided well on the process and did show flexibility with price. More

No hassle Very straightforward dealership. Low to no hassle in getting a good price. Salespeople keep it real and treat you well. Great selection of vehicle Very straightforward dealership. Low to no hassle in getting a good price. Salespeople keep it real and treat you well. Great selection of vehicles. A More

Very impressed with the customer service provided I went in looking for a good deal on an old vehicle. They offered me a vehicle that I was looking at and while I was getting it safetied it was obviou I went in looking for a good deal on an old vehicle. They offered me a vehicle that I was looking at and while I was getting it safetied it was obvious that the vehicle was going to cost alot more than it was worth. I went back to the dealership and they were very understanding and helped get me into a nice vehicle for a very good price. They did everything they could to help me out and went above and beyond to make sure I could have a reliable vehicle. I was overall very impressed. Joe was my sales consultant and he ROCKED! Great guy and knows how to best help you out. Mike offered me the great deal on the vehicle and I was impressed with Stewart's expertise in finance. Overall a great place to get a used vehicle and amazing customer service. More

Graham Townsend Erinwood Ford Honestly Graham is incredible!!! Super friendly and helpful and definitely not pushy to make you buy anything you don’t think you need but at the same Honestly Graham is incredible!!! Super friendly and helpful and definitely not pushy to make you buy anything you don’t think you need but at the same time giving you options of what is out there for the best price. I will recommend Graham to all of my friends and family. Very proud to be part of the Ford family!! More

Thanks for a great team work I would like to recommend and thanks to the great salesman Graham Townsend for being so kind, attentive and helpful. I will always return to Ford than I would like to recommend and thanks to the great salesman Graham Townsend for being so kind, attentive and helpful. I will always return to Ford thanks to him. Also, I am very thankful to Victor Nascimento. Rajvir Sumra George hill. Dave Raymond. Brad Cruickshank. A magnificent team that makes Ford my number 1 choice. To you all, my thanks and best regards. Carlos Haag and Rachel Reznik More

Enjoyable deal I did the background work myself, so after I took the vehicle for a test drive we just had to come up with a fair price. Talking to Dave and dealing w I did the background work myself, so after I took the vehicle for a test drive we just had to come up with a fair price. Talking to Dave and dealing with Nick was enjoyable, in the end both I feel I got a great deal....and a bite to eat. More