Erin Park Lexus

Efficient and worry-free. Prompt attention and very excellent service - have been going to Erin Park for many years and would recommend the service department without reservati Prompt attention and very excellent service - have been going to Erin Park for many years and would recommend the service department without reservation. First encounter with Richard and he was excellent. More

Consistent Service Excellence Having my vehicle serviced at Erin Park Lexus for approximately five years, I have found all the personnel at the dealership to be highly professional Having my vehicle serviced at Erin Park Lexus for approximately five years, I have found all the personnel at the dealership to be highly professional, courteous, knowledgeable and helpful. Always willing to go the extra mile to ensure customer satisfaction. The quality of service and attention to detail has been consistently exceptional at this dealership. Honest and helpful advice, open communication, quality work always done right the first time, friendliness, and professionalism are just some of the positive traits observed over the last five years. This is definitely a dealership I greatly recommend., More

Outstanding I have purchased three vehicles from Abdul Ramadan, Adbul is more than a salesperson, Abdul is the ambassador for Erin Park Lexus. You are Outstandin I have purchased three vehicles from Abdul Ramadan, Adbul is more than a salesperson, Abdul is the ambassador for Erin Park Lexus. You are Outstanding! More

Service The driver side front tyre was losing air very slowly. I showed to the service staff and they topped up the air. I had bought a warranty against suc The driver side front tyre was losing air very slowly. I showed to the service staff and they topped up the air. I had bought a warranty against such mishaps and for some strange reason Madiha could not see that on the system. However, she took initiative and had the matter resolved and got the necessary repairs done with no charge to me. I appreciate her proactiveness and despite I being upset she maintained her pleasant posture. Madiha's efforts made me feel as a valued customer. I have dealt with Richard, Carly on previous occasions and I find them all to be extremely efficient and courteous. It has always been a pleasure dealing with the service team. I have been a customer of Erin Park Lexus for over 5 years and I think the current team at service centre and ofcourse Raj Rajput have all been great in each and every respect. More

Pre-Owned Vehicle Purchase I am always warmly greeted and feel welcomed whenever I enter the Erin Park dealership, whether it's for the purpose of purchasing a vehicle (new or u I am always warmly greeted and feel welcomed whenever I enter the Erin Park dealership, whether it's for the purpose of purchasing a vehicle (new or used), parts, service repairs, or general advice. On this occasion, I traded my 2010 RX350 for a 2017 RC350. I could not have been more happier with not only the RC's driving experience, but also my total sales experience with Abdul Ramadan, who I consider a close friend and neighbour. Abdul is a consummate salesperson who always ensures his customers receive excellent service and attention, as well as a fair deal. He works extremely hard to earn their trust and respect. Abdul and his team are to be commended for their "customer first" commitment. More

Excellent Richard was wonderful today and answered all the questions I had re my nav & e-mail system on the car. They have both changed on the 2019 & not for t Richard was wonderful today and answered all the questions I had re my nav & e-mail system on the car. They have both changed on the 2019 & not for the better. E.G. e-mail will only show what I select as my default e-mail. My other car would download exactly what was coming from both my accounts on my phone - 1 is personal & 1 is business. Unfortunate for me. The nav system does not show all the street names & I could see them all on my other car - disappointing! Service itself was excellent, as usual. Regards, Vickie May More

1st Month Service & Dash Camera Installation Very professional service as always. Looks after their customers concerns. I'm glad to be back with Erin Park Lexus and their wonderful sales and ser Very professional service as always. Looks after their customers concerns. I'm glad to be back with Erin Park Lexus and their wonderful sales and service team! More

Awesome Dealership From the moment we stepped into the dealership, everyone, made us feel like family, From the concierge, salesman, service manager and general manger, From the moment we stepped into the dealership, everyone, made us feel like family, From the concierge, salesman, service manager and general manger, we were truly welcomed. We were never pressured or forced to make a spur of the moment decision. We were provided with information details and comparisons to be able to make a well informed choice on which vehicle would be the right choice. When we picked up the car, the sales people when through all the options and features of the vehicle. It was a lot to take in, however we were welcomed when we returned to get more assistance on some of the features. This dealership made us feel very comfortable even when we felt like we were being a nuisance with our questions. The one thing we found about this dealership compared to others was that they always remembered our names when we came to the dealer. GREAT DEALERSHIP .... Thanks Abdul, Sid, Ahmed and PJ. John & Laureen Solnica More

Excellence in Sales and Service I have leased several Lexus cars, and I have experienced excellence in sales and service consistency over the years. Sid is a trustworthy professio I have leased several Lexus cars, and I have experienced excellence in sales and service consistency over the years. Sid is a trustworthy professional who handles all my leasing needs with the utmost of care.. Carly makes me smile with each service appointment, because I know she cares about customer satisfaction and that I know she too brings excellence to my customer experience. Thanks...Bob More

Excellent Service Carly is an excellent service rep. She is very thorough and detail oriented and always goes the extra mile for me. Plus she is just super nice and gr Carly is an excellent service rep. She is very thorough and detail oriented and always goes the extra mile for me. Plus she is just super nice and great to work with. She is an asset to the ELP organization. More