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Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

Edmonton, AB

4.3
1,030 Reviews
The heartbeat of Edmonton and Western Canada's largest General Motors Distributor, selling vehicles by Chevrolet, Buick, GMC, Cadillac and Corvette. Don Wheaton has been servicing Edmonton, Leduc, Sherwood Park, St. Albert, Spruce Grove, and Northern Alberta with pride since 1963. We would be proud to take care of all your new vehicle, pre-owned vehicle, financing, vehicle service, and auto parts needs in the Edmonton area.
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10727 - 82 Avenue NW

Edmonton, AB

T6E 2B1

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Showing 1,030 reviews

March 10, 2021

Initially I thought I was dealing with an honest and Initially I thought I was dealing with an honest and upfront dealership, I was gravelly mistaken. If you are trading a vehicle at this dealership be More

by M MacLeod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Sorge
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dileep Menon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Murray, thank you for your feedback. During this time we price our vehicles very aggressively, it’s why you chose us. We made sure on our end that our staff explained the GST credits to you. We additionally offered you an even better deal while you were in store. We are shocked to find out that you as a cash buyer, didn’t know how much we were charging you. We gave you an aggressive all in figure to which you reviewed then agreed to by signing and going to your bank to get the exact figure we told you about. Nothing hidden, all right there in writing with your signature. Then we made ourselves available to have an open conversation about how we can go about making this right, you had names of every manager in the store and someone is always there to take the calls. In the event you wish to have a discussion, as you know I’m always available one way or another give me a call 7804390071. - Troy Sorge, Sales Manager

March 07, 2021

Very poor attitude toward female drivers, failed to communicate issues of vehicle to service personnel and very abrasive demeanor. Donegan full of s&@t when dealing with customer issues Very displeased More

by pgregory
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Florek
1.0
This rating includes all reviews, with more weight given to recent reviews.
John McAvoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donegan MacDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Hi there, we apologize for your frustrations during your experience with us. We always strive for the highest level of customer service, and we appear to have fell short on this. If there was an area you believe we have been unfair or dishonest, please reach out and we will be happy to assist you in any way possible.

March 06, 2021

Erin Livingston made this buying experience great. We were unexpectedly in the market for a car and Erin replied way after hours to setup an appointment the next morning to test drive one on your lot. Sh More

by exile.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Livingston
March 06, 2021

My salesperson Erin could not have done a better job.She My salesperson Erin could not have done a better job. She listened to what I was wanting out of a second vehicle and gave the kind of service that yo More

by wosietko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleh Kutsan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Livingston
March 03, 2021

Nice sales person, very helpful. Good service, very good experience. With Robyn's help, we bought the vehicle we want in a very easy way. More

by Bill C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Reinitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

GOOD DEALERSHIP, HAS MADE ME HAPPY AND GOT A GOOD DEAL ON THE TRUCK. WILL BE BACK IN THE FUTURE. THANKS ERIN FOR MAKING IT HAPPEN... More

by Bsa3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandie Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Livingston
Mar 03, 2021 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Hi there, we apologize for your frustrations and we appreciate the feedback. If you wish to discuss this situation at all, please reach out and we will be happy to do so.

February 23, 2021

Just bought a new vehicle and couldn’t be happier, sales team was not pushy at all and let me take my time in choosing my vehicle. Highly recommend More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Seredych
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleh Kutsan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Ken, we hope you love your new unit!

February 23, 2021

Corey was awesome to deal with no pressure and friendly. him and his team were able to get the best deal for my trade in and get me in to my new truck super quick and efficient More

by Michaelf1607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Sayer
Feb 24, 2021 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Michael! We hope you love your new truck.

February 09, 2021

Please do not buy from this dealership. I purchased a used vehicle, showed me documents that showed the vehicle had passed, told me the vehicle was a "gem". Only to find out after I got home that the veh More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donegan Macdonald
February 06, 2021

So, so happy with my purchase and service! I had some deadline requirements that were hard to meet but they did it. Highly recommend!! Thanks so much! More

by Leahf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robyn Reinitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Leah! It was a pleasure working with you!

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