Crestview Chrysler Dodge Jeep

Mopar Express Lane Oil Change Awesome service! Very quick and helpful! Took time to answer all my questions. Made sure I was satisfied with the service I received. Will go back Awesome service! Very quick and helpful! Took time to answer all my questions. Made sure I was satisfied with the service I received. Will go back and would recommend to friends and family! More

Peace of mind inspection and warranty work Darcy is always pleasant and does not speak down to his customers. He takes time to listen to my concerns but most of all he is HONEST. This is apprec Darcy is always pleasant and does not speak down to his customers. He takes time to listen to my concerns but most of all he is HONEST. This is appreciated so much and helps build the trust that I value. Crestview is extremely lucky to have such an employee . I never feel like I am putting him out when I have a concern. When I hear from coworkers difficulty they have in getting good service for their vehicles I recommend Crestview and for them to ask for Darcy. He and Gord the manager are the only reason we continue to deal with Crestview. Great employees..... More

Won't ever return to this dealership Initially, I was excited about my transaction with Crestview. They were giving me a generous trade in for my vehicle and were efficient and prompt wit Initially, I was excited about my transaction with Crestview. They were giving me a generous trade in for my vehicle and were efficient and prompt with my sale. I test drove and confirmed my purchase of the vehicle in the evening and went to the dealership the next afternoon to sign off on the sale. After the sale was complete, The finance person I dealt with had pre-selected the payment date for my loan without discussion with me and it went against my payment periods. In order to change my payment period withe bank they processed my loan through, the bank expected me to pay for two loan payments two days apart (over $1000) to adjust my payments to match my pay days. I noticed there were very obvious scratch marks across the passenegr side of the vehicle that went unnoticed in the evening when I took a look at it. The salesmen said to bring it back in and they'd sort it out. After bringing it back (and dealing with awful customer service in the back end of the dealership), there was nothing they would do. It was a used car and you take it as it because it'd cost them too much to fix the scratches. Or I had the option to exchange it within 30 days (and go through the whole process with them again). And the additional smack in the face was that there was excessive stains in the back seating, they didn't even bother to shampoo out. After so much frustration I dealt with the shampooing of the seats myself because I couldn't fathom going back to deal with them again. I'm heartbroken by my experience. I have major buyers remorse and I wished I had done everything differently. I'm not happy with the vehicle, I'm not happy with my experience and the trade in value for my previous vehicle is nowhere near the worth of everything I experienced working with this dealership. In fact, I won't even taken them up on the engine warranty, I'll get my oil changes elsewhere. More

inspection and repair of unknown noise. Crestview's service department has a secret weapon by the name of Kevin Brooks. He provided an excellent experience which left me with confidence in Crestview's service department has a secret weapon by the name of Kevin Brooks. He provided an excellent experience which left me with confidence in knowing that the repairs to my vehicle were done with expertise. The confidence he had in his service personnel laid any fears I may have had to rest immediately. The service was fast and effective. The problem was solved efficiently and I had my vehicle back within a few hours. More

excellent service I really appreciate the great customer service that is provided regarding any issues that I have had with my Jeep. Kevin is very approachable, knowle I really appreciate the great customer service that is provided regarding any issues that I have had with my Jeep. Kevin is very approachable, knowledgable and I appreciate is honesty as to what needs to be done to my vehicle. Thanks Kevin and the service staff for your excellent work. More

Great Service I had a great experience at Crestview--Tyler was knowledgable, professional and really nice. He was patient and attentive. Overall I had a very positi I had a great experience at Crestview--Tyler was knowledgable, professional and really nice. He was patient and attentive. Overall I had a very positive experience. More

Efficient and friendly customer service The customer service at Crestview was wonderful. Andrew was very knowledgable and really went out of his way to make sure we were comfortable. After w The customer service at Crestview was wonderful. Andrew was very knowledgable and really went out of his way to make sure we were comfortable. After we purchased our new vehicle and he even helped us clean out our old van.. (with two dogs,and two kids it was no an easy task!) On the financial end, Marcus seemed very experienced and was also very personable. He made sure we were well informed. I would definitely recommend shopping here. More

Rating Quick, didn't ask questions or make me wait. The shuttle took me really quickly and picked me up really quickly as well. thank you. Quick, didn't ask questions or make me wait. The shuttle took me really quickly and picked me up really quickly as well. thank you. More

wierd electrical problem very good service he kept me up todate on what was happening with our vehical,never tried to bs me about anything will definatly be going back for fut very good service he kept me up todate on what was happening with our vehical,never tried to bs me about anything will definatly be going back for future service if needed,best dealer ship people Ive ever delt with More

I left with a new vehicle! I went in to test drive a Jeep Wrangler and ended up buying it. Steph was very easy to work with and didn't treat me like his next big sale. He didn I went in to test drive a Jeep Wrangler and ended up buying it. Steph was very easy to work with and didn't treat me like his next big sale. He didn't try to push the sale on me and answered any questions I had. Dealing with Marcus in finance was great as well. He took the time to explain everything really well and addressed any concerns I had with extra costs by crunching numbers for different scenarios. Both gentlemen were easy to talk to and the whole experience was very relaxed. More