Courtesy Ford Lincoln

In Mitch we trust I loved my sporty little Ford Fiesta, and was bummed when I realized having a baby meant I would need to upgrade. Mitch made the transition to my Ford I loved my sporty little Ford Fiesta, and was bummed when I realized having a baby meant I would need to upgrade. Mitch made the transition to my Ford Escape seamless and found one that I would really love for my growing family. We will always be Ford drivers if it means working with Mitch again! More

Excellent Experience This was an excellent first time car buying experience for me. Dan went above and beyond to make sure I got exactly what I wanted. This was an excellent first time car buying experience for me. Dan went above and beyond to make sure I got exactly what I wanted. More

Only buy my vehicles from Courtesy!! Always get treated amazing there! Customer service is amazing! Mo went above and beyond to help me get into my Ford Focus asap! Thanks guys!!!! Always get treated amazing there! Customer service is amazing! Mo went above and beyond to help me get into my Ford Focus asap! Thanks guys!!!! More

Nothing but problems from day one of owning my new vehicle Ford Lincoln is not courteous. They seems to not be able to return phone calls regarding complaints. I have had nothing but problems with my vehicle s Ford Lincoln is not courteous. They seems to not be able to return phone calls regarding complaints. I have had nothing but problems with my vehicle since day one. I have communicated several times with the dealer and service dept. and I am very disappointed. I bought a new car to drive and to have lots of great travel adventures; however with this vehicle I have really can't go very far. My disappointment arises from the fact that some cold mornings my car won't start and their doesn't seem to be a solution for my vehicle issues. I am so disappointed in this dealer because I looked at their dealer ratings prior to my purchase and it stated that they were the best dealer in London, Ontario. I think not! Avoid like the plague or buyer be wear! More

Very Happy Customer This is the second car I bought from Peter. This time the colour I was looking for was a new one for the Escape this year. Peter went over and above t This is the second car I bought from Peter. This time the colour I was looking for was a new one for the Escape this year. Peter went over and above to get me want I was looking for. Matt Armstrong clearly expained all the financind. Wayne More

Wonderful Work Purchased my first brand new Vehicle from Mack and the team at Courtesy. He was very thorough the entire process and made me feel at ease. Will be ser Purchased my first brand new Vehicle from Mack and the team at Courtesy. He was very thorough the entire process and made me feel at ease. Will be servicing my vehicle here as well More

Unexpected experience! I usually deal with small town dealers and today was my first visit into the big city dealers. I stopped at the first one and was somewhat ignored. My I usually deal with small town dealers and today was my first visit into the big city dealers. I stopped at the first one and was somewhat ignored. My second stop was courtesy ford and I have to admit I had an amazing experience. I wasn’t 100% sure if I was going to trade my truck but Sean took great care of me and he made everything seem very simple! More

Amazing helpfull and all around professional I just purchased a vehicle from Courtesy Ford and was so impressed with the help I received from George and Bryan! They were professional and kind! I just purchased a vehicle from Courtesy Ford and was so impressed with the help I received from George and Bryan! They were professional and kind! Bryan was helpful and would go the extra mile and George also worked so hard to find ways to make things work for us and we appreciate it! Thanks guys! More

New car buyer Very courteous and professional service. Would definitely recommend Gary to friends and family looking to buy a new car. Would return to Courtesy Ford Very courteous and professional service. Would definitely recommend Gary to friends and family looking to buy a new car. Would return to Courtesy Ford in future when looking to buy a car. More

Horror Story 8 minutes ago Horror story. I have tried to speak with the owner and deal with my situation. The dealership made a huge mistake that caused electr 8 minutes ago Horror story. I have tried to speak with the owner and deal with my situation. The dealership made a huge mistake that caused electrical damage to my brand new 2018 escape. The dealership installed an additional remote started in a vehicle that already had Ford Pass and a remote starter. This is where all the problems began. I was misinformed at the point of sale and apparently, the sales associates were very confused as to which vehicles had sync 3 capabilities and Ford Pass. I purchased a Ford Accessory remote starter which was installed by the Courtesy Ford Lincoln Service department. I later found out that this remote starter should have never been installed in my vehicle and I now have electrical damage to the vehicle. The Ford Engineers have been contacted and they have not been able to come up with a solution to repair this damage to this date. I have had no response from the owner to my requests for a meeting or phone call. I personally have been very patient and willing to work with Courtesy Ford Lincoln to find a solution to my damaged vehicle. I have had this vehicle since January 5, 2018. I have had nothing but problems and I have been misinformed several times. Recently after an inspection from a different mechanic, I found out that I was driving around with a deployed airbag and a disconnected wire. I would have never known that I didn't have an airbag or possibly airbags. Considering that my vehicle had been in the Courtesy Ford Lincoln Shop several times and they were working in the knee bolster area where electrical wires were housed, I believe that it would have been their responsibility to recognize that my knee bolster airbag needed to be replaced. I would have been hurt very badly had I been in a car accident. If you value your sanity and don't want to be told to get used to a vehicle that they damaged and that they are sorry that this is happening to your car, keep driving by. Ford makes a good product but dealer errors are not covered by the manufacturer. Ford just sells the vehicles to the dealers and they have no say how a dealer runs their business. If your problem is manufacture related you are covered, but as soon as it is a dealer error there is nothing Ford of Canada can do for you. I love Ford's, but my nightmare continues and I am driving a damaged vehicle created by Courtesy Ford Lincoln. So not courteous. Mr. Eansor, I avoided posting anything online and I hoped that we could work this out in a peaceful manner. Apparently going public is the only way I will get a response from you. All you need to do is run my vin number to find out I am telling the truth. I fear for my safety driving this vehicle and I have truly lost faith in Courtesy Ford Lincoln. More