Charlesglen Toyota

Easily the Best Experience Ever The past week I had the pleasure of picking up my brand new 2018 Tacoma. From the moment I walked in to Charlesglen a month ago to the moment I left The past week I had the pleasure of picking up my brand new 2018 Tacoma. From the moment I walked in to Charlesglen a month ago to the moment I left I have never dealt with a better experience in the service industry. When I approached the dealership for some advice on vehicles and information I was instantly referred to Tyler Medland. Not only was he recommended to me to speak to but I was greeted and helped by Tim Beach. Welcoming myself at the front doors as I walked in I had install felt in good hands. Tyler would take his time for several hours that day with a test drive and information session showing me what seemed like an endless amount of options and packages for the truck I wanted. He was patient and helpful as we corrected and changed things multiple times. After finally deciding on a vehicle I had left to think things over before making a purchase. Over the next two weeks I had tons of questions. Not only did Tyler answer them all for me in an extremely fast response time, but would often spend time talking to me on his days off and hours off to make sure that I was looked after with all my questions. Above and beyond what is expected of anyone in Sales. Once I decided I wanted the truck, Tyler helped me with the final paperwork and sent me off to financials. Phil Dao was amazing in his work and help. Once again showing that each level of this dealership cares and takes their time with customers. This past Thursday I was finally able pick up my new Tacoma. After all this great service I didn't expect much more to be honest...how much better could it get. Thats when I met Jim McAlorum. What a great guy. For the next 30 mins he walked me through my truck detail by detail. Left no questions unanswered and had so many helpful hints. It was like I had my own 'Q' from James Bond...I kept waiting for an exploding pen or ejector seat. His humour, time and care will always be remembered and appreciated. After all this great experience I was on my way. I am very thankful for the amazing experience and attention to care & detail that everyone gave me. In a world of speed and hurry up it was very nice to feel appreciated. As a teacher I try to instil these values in students I work with and its always positive reinforcement to see it in action. When you buy a new vehicle its comforting to know that you joining a great family and team of people that look after one another. Would never recommend another dealership over Charlesglen. Hands down, best sales I have ever had, from shoes, groceries, houses to cars. Thank you. -Court More

Great Experience Kate Shakula was great to work with, she helped me find the right vehicle at a great price. I would recommend Charlesglen Toyota to anyone. Kate Shakula was great to work with, she helped me find the right vehicle at a great price. I would recommend Charlesglen Toyota to anyone. More

Great and easy experience This was my first car purchase. Kate was very helpful and explained the process well. Kate and her team did her best to make my car payments as low as This was my first car purchase. Kate was very helpful and explained the process well. Kate and her team did her best to make my car payments as low as possible. I'm grateful to have her as the associate who helped me purchase my first vehicle. Thanks Kate! More

Excellent service We bought Toyota rav 4 and we had very good service. Katerina Shakula provided us nice consultations and helped with our choice. Also she helped with We bought Toyota rav 4 and we had very good service. Katerina Shakula provided us nice consultations and helped with our choice. Also she helped with delivery car and answered for all my questions. Thank you very much!!! More

Simply amazing I appreciate everyone’s help and support from #CHARLESGLEN toyota calgary. Thank you for the great and amazing experience you have given us. #lovethe I appreciate everyone’s help and support from #CHARLESGLEN toyota calgary. Thank you for the great and amazing experience you have given us. #lovethe C-HR More

Tacoma purchase, January 29-2018 We came just to take a "look" of new Toyota-Tacoma on Monday, January 22nd. While looking on Tacoma in the show room. Ryan Yamaxxxxa - product adviso We came just to take a "look" of new Toyota-Tacoma on Monday, January 22nd. While looking on Tacoma in the show room. Ryan Yamaxxxxa - product advisor came and started explaining Tacoma product. He arranged test drive, and on return we made deal for new Tacoma. We were directed to Kerry Hope office and she completed deal. On Monday 29th of January we meet with Ryan Yamaxxxxa. He introduced us to Mark Peters Delivery Coordinator at appointed time. Mark Peters made through out presentation in which he explained vehicle operation and programing in detail. After vehicle presentation we meet with Kerri Hope and presented Bank Draft for completion of purchase price and picked up our new Tacoma. All papers for completion of sale prepared by Kerri were in order and ready for pick up. We are more then satisfied with excessive knovledge of people we were dealing @ Charlesglen Toyota Steve Siljac Heavy Duty Mechanic (Retired) More

Great experience! I had a great experience at charlesglen Toyota when purchasing my new rav4! Kate was more then helpful, understanding and acted as if I were her own f I had a great experience at charlesglen Toyota when purchasing my new rav4! Kate was more then helpful, understanding and acted as if I were her own family making a huge decision. She truly works hard gaining your trust and you can really see how much she loves her job. I keep reccomending this dealership to all my friends and family as I love it so much! More

Great Toyota Dealership They have very professional people working there. We’ve serviced our two vehicles there for 6 years and just today bought a new Sienna. If you’re look They have very professional people working there. We’ve serviced our two vehicles there for 6 years and just today bought a new Sienna. If you’re looking to service your Toyota or to buy a new one, I’d highly recommend this place! More

Outstanding. Excellent service all around. I have leased vehicles before and the experience has been consistent. I plan to return due to the long term and overall Excellent service all around. I have leased vehicles before and the experience has been consistent. I plan to return due to the long term and overall great purchase and service experience. More

Courteous and Customer-Centric During the purchase of my vehicle, I dealt with three different individuals (Ryan Yamaxxxxa, Wesley Simpson and Mark Peters) and they all were outstan During the purchase of my vehicle, I dealt with three different individuals (Ryan Yamaxxxxa, Wesley Simpson and Mark Peters) and they all were outstanding! I had very customized needs - both Ryan and Wesley patiently listened and understood my requirements and exceeded my expectations throughout the process. Mark provided me an excellent walk-through of the vehicle at the time of the delivery, and passionately answered all my questions about the vehicle's features. Overall, I couldn't have asked for a better service. Thank-you Toyota Charlesglen for having such an amazing customer service team - they are your most valuable asset. More