Charlesglen Toyota

Helpful and Friendly! Sean was so great to deal with! Helpful, knowledgeable, and I felt confident he was getting us the best deal possible. I highly recommend Charlesglen Sean was so great to deal with! Helpful, knowledgeable, and I felt confident he was getting us the best deal possible. I highly recommend Charlesglen and Sean for the overall experience. More

Very friendly and helpful. Overall a great experience. We shifted focus from the vehicle we were initially looking at and Sean Nixon in Sales didn't miss a beat and ultimately Overall a great experience. We shifted focus from the vehicle we were initially looking at and Sean Nixon in Sales didn't miss a beat and ultimately helped us find something that was better for our needs; extending our appointment and pulling multiple cars out to test drive. Delivery day went smoothly. The car was nicely detailed and all features explained thoroughly. Finance folks clear concise friendly and not pushy. I've had pretty bad experiences in the past finishing up car purchases but this was painless. More

Tim Barton RAV4 Great experience. Very friendly. Very professional and informative. I wish I could buy a car every week!! Thanks for all effort and we will see you s Great experience. Very friendly. Very professional and informative. I wish I could buy a car every week!! Thanks for all effort and we will see you soon! More

Excellent hassle free experience I bought a used vehicle from Charlesglen Toyota this past weekend and the experience from start to finish was excellent. They were clear and consciou I bought a used vehicle from Charlesglen Toyota this past weekend and the experience from start to finish was excellent. They were clear and conscious on their advertising and promotion, financing was set up easily and options were explained, and on the day of the pickup everything went very smoothly. I would recommend them to a friend and will definitely consider when my next purchase comes around. More

Great People! Rick Biong provided us with information and more via chat. I would definitely recommend him and this dealership. He answered all of my questions befor Rick Biong provided us with information and more via chat. I would definitely recommend him and this dealership. He answered all of my questions before I even got to ask them, great service and very efficient. More

Charlesglen Toyota is just like Family I had an early morning appointment (which I was 30 minutes late for) for a Precautionary Shift Lock Recall I was notified about and a leaky tire, yet I had an early morning appointment (which I was 30 minutes late for) for a Precautionary Shift Lock Recall I was notified about and a leaky tire, yet when I pulled into the warm,clean service bay I was greeted by all familiar faces. My appointment was with Colin (whom I have trusted for years) in the service drive-thru, but when Megan (another familiar face) noticed he was busy serving another customer, she greeted me right away and helped me get checked in. I had numerous other small items that I wanted them to look after for me, and she diligently noted all of them. I especially appreciate that she went to my car with me to confirm my concerns! I went to get a free coffee before leaving and I ran into multiple people from parts, sales and service that I not only recognized, but they also recognized me! They got me into a rental (a Brand New Corolla!) and I was on my way in no time. No sooner was I done all of my errands that I got a call from Colin saying everything was done, and ahead of schedule. When I arrived, I was again greeted at the service counter, but this time by Pam (yet again a familiar face), as Colin was on the phone. What a TEAM! All of my items were addressed perfectly, and the price was LESS than they originally quoted! What meant the most to me though was that it felt like FAMILY because they know me. And when you can recognize the faces of a business that you see on 1-2 times a year, that says a LOT about their organization's integrity. If you take care of your employees, they will take care of your customers. PLAIN AND SIMPLE! Charlesglen clearly does BOTH! See you again soon! PS - Please pass along my "thanks" to your technicians Andrew, John the rest of the team in the shop too! They clearly care about their work! Great job guys!!! More

Best Toyota dealer by a longshot Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doin Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doing my research, I was speaking with a local repair shop and they commented that they’ve had many customers speak positivity on Charlesglen Toyota. Knowing that I was already going to purchase a Toyota my wife and I headed on over to see them. We were dealing with Kate online for a demo truck and it was just what I was looking for. Kate was great to deal with and we we’re able to come to a win-win agreement in short order. I wanted to have a few items added to the truck and those were installed with meticulous detail. Personally, I’m looking for a dealership who understands the value in a long-term business relationship and Charlesglen was that dealer. I couldn’t be happier with my purchasing experience and highly recommend Kate and the others without hesitation. Top marks in my books. More

Great experience with first car purchase Buying a car is exciting and terrifying at the same time. It seems as if everyone has an opinion on buying a car and while they all mean well, you do Buying a car is exciting and terrifying at the same time. It seems as if everyone has an opinion on buying a car and while they all mean well, you do want to get down to the facts at the end of the day because this will be ultimately be your purchase. When I had met Kent Chow he was approachable, down to earth, full of knowledge, and gave me the run down on what I truly needed to know. He always had my best interest in mind and helped narrowed down my wants and needs for my car purchase.I purchased my first vehicle from him at Charlesglen Toyota in the NW of Calgary the whole process was smooth and transparent with fantastic customer service from him. I am thrilled to have everything I wanted and be within my budget. More

Very Friendly Paul G was very helpful and friendly when we came in for our new lease. Thank you for the smooth experience. We love our new vehicle! Paul G was very helpful and friendly when we came in for our new lease. Thank you for the smooth experience. We love our new vehicle! More