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Charlesglen Toyota
Calgary, AB
1,422 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,422 reviews
November 15, 2019
Great Customer Relations My purchase was an inexpensive 16 year old used vehicle however the staff at Charlesglen Toyota could not have treated me better had I been purchasing My purchase was an inexpensive 16 year old used vehicle however the staff at Charlesglen Toyota could not have treated me better had I been purchasing a $80,000 New Vehicle. I am most happy with my purchase and all of the staff and I will be recommending them to anyone that I meet that is looking for a new or used vehicle. More
by referbook13
Helpful November 14, 2019
Great experience at Charlesglen Toyota, cannot thanks Great experience at Charlesglen Toyota, cannot thank both Alison and Stephen Chan enough for their amazing service. They are professional , genuinely Great experience at Charlesglen Toyota, cannot thank both Alison and Stephen Chan enough for their amazing service. They are professional , genuinely helpful, and so friendly. Completely put me at ease thru the whole process! Am so thrilled with my Corolla, heartfelt thanks for such a great experience! More
by ddahbour
October 25, 2019
Awesome! We have to thank Paul Gorsline for giving such great and personable service. The whole team was a delight to work with while purchasing a new car. I t We have to thank Paul Gorsline for giving such great and personable service. The whole team was a delight to work with while purchasing a new car. I think we got a fair trade and love the new car. Thank you! More
by jathefatboy
October 24, 2019
Charlesglen rocks The whole car buying experience at Charlesglen Toyota was a very pleasing experience. From start to finish the team there made for a comfortable exper The whole car buying experience at Charlesglen Toyota was a very pleasing experience. From start to finish the team there made for a comfortable experience. No high pressure, very informed staff, amenities at the dealership are awesome and was made to feel like part of the Toyota family there. I highly recommend Charlesglen to anyone in the market for Toyota products. More
by Corolla Silver Bullet
October 22, 2019
Great purchase and service experience We spent a lot of time working with Tyler to test multiple vehicles, and even though they were busy, Tyler made sure that we had all the time we neede We spent a lot of time working with Tyler to test multiple vehicles, and even though they were busy, Tyler made sure that we had all the time we needed from him to make a proper evaluation. More
by RS
Employees Worked With
October 19, 2019
Comprehensive Everyone I met coming through the door were friendly and approachable. It’s been a very long time since experiencing a car purchase from a dealership. Everyone I met coming through the door were friendly and approachable. It’s been a very long time since experiencing a car purchase from a dealership. Thank you for making it so easy - from finalizing the sale price to getting the license plates to driving it off the lot. More
by BL
Employees Worked With
Other Employees :
The gentleman who drove the car out after reviewing all the details on the car. Thank you!, Kurt Mulder
October 02, 2019
Top notch customer service, very informative and willing to work with us on our purchase. Highly recommend working with Boyd as he made our purchasing experience pleasurable. We did not feel pushed into mak to work with us on our purchase. Highly recommend working with Boyd as he made our purchasing experience pleasurable. We did not feel pushed into making our final purchase, felt more of a friendly conversation between old friends and that is what makes a good customer relationship last. Thank you for all your assistance. More
by Zola4eva
Employees Worked With
Boyd Ellis
October 01, 2019
Great experience buying from Paul Great working with Paul. No pressure like other dealers. Felt like Paul just wanted me to drive away with a vehicle that worked for me. Exceptional se Great working with Paul. No pressure like other dealers. Felt like Paul just wanted me to drive away with a vehicle that worked for me. Exceptional service! More
by Steve D
Employees Worked With
September 30, 2019
Paul cares about community as much as cars. Awesome service! Thank you Paul for being a thoughtful product advisor who is always going above and beyond service! Thank you Paul for being a thoughtful product advisor who is always going above and beyond More
by Ashley
Employees Worked With
September 30, 2019
Great Service! Been buying my Toyota's from Charlesglen for years and years ! On about my 16th Toyota so far. The only place to go for a new car in Calgary !!! Been buying my Toyota's from Charlesglen for years and years ! On about my 16th Toyota so far. The only place to go for a new car in Calgary !!! More
by joejwatson@gmail.com
