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Charlesglen Toyota
Calgary, AB
1,545 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,545 reviews
July 02, 2021
June 30 I was on my way home to BC and my 2011 RAV started to have Mechanical issues and I was stranded in Canmore. I was able to have my car towed to Charles Glen Toyota in Calgary. Service Advisor started to have Mechanical issues and I was stranded in Canmore. I was able to have my car towed to Charles Glen Toyota in Calgary. Service Advisor Jason was able to secure Mechanic Rob Masur to work on my vehicle . Rob was amazing, he took his time, to diagnose my car and the problems it was having. He was extremely thorough, diligent and creative. Rob was able to get it running smoothly, so that I was able resume my journey and get home safely. I so appreciated this young Mechanic's dedication to his craft, his skill, the extra effort he put in to getting my vehicle on the road, so I could return home safely. I had two dogs with me and Charles Glen staff made me and my dogs feel very welcome. I highly recommend this facility. The staff are friendly, helpful and very considerate. More
by wrkndogs
Employees Worked With
Rob Masur,
July 01, 2021
Great dealership. I am on 5th Toyota lease and love one I have. Service is great as well. Paul G is my sales person. Professional and knowledgable. I have. Service is great as well. Paul G is my sales person. Professional and knowledgable. More
by Carolaj18
June 30, 2021
The dealership had an excellent environment and Paul Gorsline was very professional, knowledgeable, and easy to work with. I will continue to give my business in the future Gorsline was very professional, knowledgeable, and easy to work with. I will continue to give my business in the future More
by shooter19
June 30, 2021
I felt comfortable working with Maria. She responded well to my concerns and questions about the pricing options and the availability of the vehicle. Thanks Maria and the rest of the Charlesglen staff! to my concerns and questions about the pricing options and the availability of the vehicle. Thanks Maria and the rest of the Charlesglen staff! More
by Customer
Employees Worked With
June 29, 2021
As a regular client at Charlesglen Toyota I have always been satisfied whether purchasing a vehicle or service. Valerie was very helpful when recently purchased a used vehicle. been satisfied whether purchasing a vehicle or service. Valerie was very helpful when recently purchased a used vehicle. More
by colmiller45
Employees Worked With
June 29, 2021
My car purchasing experience was simple and straightforward. All the staff were great to work with and I felt everything was explained well. Drove away in my new car just a short couple days af straightforward. All the staff were great to work with and I felt everything was explained well. Drove away in my new car just a short couple days after making my selection. More
by Ashley V
Employees Worked With
June 26, 2021
Val was an excellent sales person that she went out of her way to get me exactly what I really wanted in a very short time even though invetory was very low. her way to get me exactly what I really wanted in a very short time even though invetory was very low. More
by tumah30
June 25, 2021
Absolutely flawless experience. From the moment we walked into the dealership until we picked up the new RAV4 it was an exceptional transaction. The people at Charlesglen are top notch, very accommodating an into the dealership until we picked up the new RAV4 it was an exceptional transaction. The people at Charlesglen are top notch, very accommodating and professional. You feel like a part of the family. More
by Belboys
June 14, 2021
This is a great dealership. They have excellent customer service, making sure you're not wandering around aimlessly. My 5th lease with them went seamlessly as per usual. The new vehicle "orientation" (with service, making sure you're not wandering around aimlessly. My 5th lease with them went seamlessly as per usual. The new vehicle "orientation" (with Mark) is always educational and fun. More
by marie
