Capital GMC Buick

Deposit for Right of First Refusal not Honored Adams sales team pressured me to put a deposit down for a right of first refusal. The same day I put a deposit down, I received calls from Adams sales Adams sales team pressured me to put a deposit down for a right of first refusal. The same day I put a deposit down, I received calls from Adams sales team telling me they were going to sell the vehicle to another customer. By the time I got to the dealership 25 mins after I received the call, the truck had been sold. The customer and truck were still on the lot when I arrived. This could have been rectified immediately. Adam told me he would find me a better deal on a truck. I ended up finding a better deal on the same truck Adam offered a week later. I had called and emailed Adam Mohl and Tony Plett for a meeting. Adam was the only one that called me back. Adam tried to help but his lack of understanding for the sales tactics his sales team used was very concerning. I would not recommend Adam or his Sales Team Leader Abdullah for any truck purchases. More

Great team to work with! Fair, honest, and straight forward. I took my very old car in to get checked out, knowing I was in store for some pretty major work. It had a good run at 425,000k, so depending on what n I took my very old car in to get checked out, knowing I was in store for some pretty major work. It had a good run at 425,000k, so depending on what needed to be done I knew it might be time to part ways. Melanie on the service team was straight forward about what would be required to keep the car running for the immediate future. I decided that it was definitely not worth it to invest any more into the car and it was time for a new one. They were nice enough to let me use an awesome service loaner vehicle for a few days until I was able to come in and look at some vehicles. This also gave me time to do a little preliminary research, so I could see what my options were and ensure a fair deal. When I came in to shop I worked with Kelvin and Sam. They were both great to deal with and we were able to negotiate a good deal on a new (to me) car. The car I was looking at didn't have tinted windows and I like to have them darkened to prevent people from looking into my vehicle while it's parked (plus it looks way better). They agreed to get them tinted for me as part of the deal. A couple days later I picked the car up, freshly tinted, freshly detailed, and ready to go. Kelvin had it pulled up to the front and warmed up. All-in-all great experience! Would recommend this dealership anytime. Thanks crew! More

Familiar Experience Great sales team. I would recommend Capital Buick GMC whether it being your first sales experience or next one. Caleb in sales. Joe in accessories. Great sales team. I would recommend Capital Buick GMC whether it being your first sales experience or next one. Caleb in sales. Joe in accessories. Tim to put it all together. More

The car salesman award goes too.🏆(Caleb Fischer) Caleb Fischer did an amazing job and went above beyond my expectations to get me in my new vehicle. His hard work and customer service has made me h Caleb Fischer did an amazing job and went above beyond my expectations to get me in my new vehicle. His hard work and customer service has made me happy And I will refer Caleb Fischer and Capitol Buick GMC to people I know.👌 More

Look forward to dealing with this team again. Every part of the buying experience was smooth, concise and respectful. The entire team at capital GMC was willing to step in and step up any time the Every part of the buying experience was smooth, concise and respectful. The entire team at capital GMC was willing to step in and step up any time they were needed. If anyone is thinking of upgrading expect the staff at capital to take care of you and walk with you through the whole process. More

Best car buying experience to date! From the moment we drove in we were greeted with smiles. The entire day was like hanging out with an old friend. There was never any pressure, and we From the moment we drove in we were greeted with smiles. The entire day was like hanging out with an old friend. There was never any pressure, and we were treated as we were the only customers in the dealership. The level of knowledge of the vehicles was second to none, and the customer service is some of the best we have had. Thank you Capital GMC for making our car buying a walk in the park. Caleb you rock! More

no pressure sale Very friendly and willing to help find what I wanted at a fair price. The Terrain drives super and I'm happy with the experience. Very friendly and willing to help find what I wanted at a fair price. The Terrain drives super and I'm happy with the experience. More

VW Jetta The staff at this dealership are friendly, enthusiastic, have lots of energy , have a great smile on their face and listen without asking too much in The staff at this dealership are friendly, enthusiastic, have lots of energy , have a great smile on their face and listen without asking too much info. They seem to enjoy working with people and they care about their own dealership as well as customer. Best work ethics compare to other sales guys. Great advice on warranty and life insurance products. Extremely happy with my overall purchase. More

Overall Good I bought Nissan Rogue. Good Customer service and provided good deal. Overall I am satisfied with the dealership service. I am happy with my new vehicl I bought Nissan Rogue. Good Customer service and provided good deal. Overall I am satisfied with the dealership service. I am happy with my new vehicle. More

Excellent Customer Service Caleb providing an energetic, welcoming, and fun shopping experience. He was very knowledgeable on the vehicle he showed me and enthuastic about the d Caleb providing an energetic, welcoming, and fun shopping experience. He was very knowledgeable on the vehicle he showed me and enthuastic about the dealership and the environment and culture it portrayed. The personal touch put into service and the friendly attitude made buying with Capital GMC very enjoyable. Thanks Caleb! More