Capital GMC Buick Cadillac

My salesperson, Terry McCrystal, put me at ease the moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences. He acknowledged my frustrations in the past and provided me with solutions. That was refreshing and a first for me in terms of buying a car. He was very knowledgeable about the product I was interested in buying and shared my excitement. He answered all my inquiries and got my command start and extended warranty added to my financing. It seems that being a cars salesman is a match made in heaven for Terry; he excels at it and smashes the status quo negative connotations of being a car salesman. My finance rep, Matt Fischer, despite being sick and under the influence of cold medication (ha ha ha), hung in there and got me excellent financing terms. He paid me compliment to my credit score and also secured extended warranty for me that exceeded my expectations. He was very passionate about his job and I could tell that he enjoyed it. I would gladly conduct additional financing through Matt. Other staff I met included Fred Petrowich, who exuded charm and class in sealing the deal. His sincerity and ability to look me in the eye was impressive. The front receptionist who grabbed me a water and made sure it was known to my sales rep that I was waiting for him, Nikki Branscombe, impressed me as well. I look forward to the long relationship I will have with these staff and the dealership. Rather than it being a painful, long, and unpleasant task -buying my car this time was a pleasure and I actually felt respected and valued; not just another sale, stat, and commission. Cheers folks. Justin More

Terry was very helpful in terms of getting the right vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and unde vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and understanding. He is my "go to" vehicle guy. More

Thank you all for your help with my selection of a new vehicle, I will be pleased to recommend you and the dealer ship to friends . vehicle, I will be pleased to recommend you and the dealer ship to friends . More

Although my credit wasn't bad it wasn't so good either, the individuals who assisted in trading off a vehicle I got from a small used dealership that I hated so much and got me into something I lik either, the individuals who assisted in trading off a vehicle I got from a small used dealership that I hated so much and got me into something I like so very much! My husband and I are so pleased with the service we have received. We were advised to be patient, they managed to get me from a 32.38 percent rate down to a 17.50 percent which is half and with their credit counseling I know that in a few months I will be in something I LOVE and possibly drop my interest rate down to a possible 5 percent. Thanks Colin, Matt and Michelle! We enjoyed dealing with you Capital GMC and the donuts, coffee and hot dogs were more than enough :D More

My initial request for information on the vehicle I was interested in was supplied to me in a timely manner, and I was very happy with the deal that was put together interested in was supplied to me in a timely manner, and I was very happy with the deal that was put together More

Everett and Nicole were great to deal with - friendly, knowledgeable and accomodating. I would come back to Capital for their service and reccommend them to others. knowledgeable and accomodating. I would come back to Capital for their service and reccommend them to others. More

She was very friendly and knowledgeable. She answered all my questions and made the sale quick and easy. I will definitely recommend her to my friends and family and will be making future purchases through h my questions and made the sale quick and easy. I will definitely recommend her to my friends and family and will be making future purchases through her! Thanks More

I walked into the dealership undecided on which SUV i wanted. I was between an Acadia and a Terrain. Taylor Vogt was the first sales rep to approach me on the lot, she was bubbly and did not approach me wanted. I was between an Acadia and a Terrain. Taylor Vogt was the first sales rep to approach me on the lot, she was bubbly and did not approach me just looking for a sale. She was extremely friendly and she was able to help me decide which vehicle best fit my daily needs. She was very knowledgeable about options for the Acadia i purchased. She went above and beyond what i had expected of a sales rep. I would definatly recommend her to any of my friends and family, or anyone who was looking for a knowledable sales rep. I am extremely satisfied with the customer service i recieved!!! More

Hello... I recently purchased a Sierra truck from Taylor Vogt and the one on one service she provided me with was excellent. Taylor's spontaneous personality and background knowledge on the vehicles sold by Vogt and the one on one service she provided me with was excellent. Taylor's spontaneous personality and background knowledge on the vehicles sold by this company was dead on.. For future reference, anyone that I run into whether it is family or friends I will most definetly send them in Taylor's direction. Thank you so much Taylor ! More

Taylor Vogt, had sold me a Sierra Truck not that long ago. Her service and knowledge was outstanding. She had a great deal of knowledge of the truck she was selling me and she was very friendly; however, ago. Her service and knowledge was outstanding. She had a great deal of knowledge of the truck she was selling me and she was very friendly; however, she was not pushy in trying to get me to buy any type of vehicle. She made me feel very comfortable and far from pressured. She helped decide on the best vehicle for me and came up with a price that was good for me. My overall experience was outstanding and I have recommended Taylor and the dealership to a few close friends and family already. I was happy to see someone with an open mind in a dealership and not someone who was just trying to make a buck off of somebody. Thank you for hiring such a great sales person. She will do wonderful things for your company. More