Capital GMC Buick Cadillac

Best experience at a car dealership to date. Jason was very friendly. He found out what our needs were and did whatever it took to make sure we found the vehicle that worked for us! Capital had the same v very friendly. He found out what our needs were and did whatever it took to make sure we found the vehicle that worked for us! Capital had the same vehicle with significantly better mileage at a cheaper price then competitors! More

My salesperson, Terry McCrystal, put me at ease the moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences. He acknowledged my frustrations in the past and provided me with solutions. That was refreshing and a first for me in terms of buying a car. He was very knowledgeable about the product I was interested in buying and shared my excitement. He answered all my inquiries and got my command start and extended warranty added to my financing. It seems that being a cars salesman is a match made in heaven for Terry; he excels at it and smashes the status quo negative connotations of being a car salesman. My finance rep, Matt Fischer, despite being sick and under the influence of cold medication (ha ha ha), hung in there and got me excellent financing terms. He paid me compliment to my credit score and also secured extended warranty for me that exceeded my expectations. He was very passionate about his job and I could tell that he enjoyed it. I would gladly conduct additional financing through Matt. Other staff I met included Fred Petrowich, who exuded charm and class in sealing the deal. His sincerity and ability to look me in the eye was impressive. The front receptionist who grabbed me a water and made sure it was known to my sales rep that I was waiting for him, Nikki Branscombe, impressed me as well. I look forward to the long relationship I will have with these staff and the dealership. Rather than it being a painful, long, and unpleasant task -buying my car this time was a pleasure and I actually felt respected and valued; not just another sale, stat, and commission. Cheers folks. Justin More

I received amazing customer service from Taylor Vogt. She was very friendly and efficient. I was pleasantly surprised by the amount of knowledge she provided me with and her attention to detail. She helped was very friendly and efficient. I was pleasantly surprised by the amount of knowledge she provided me with and her attention to detail. She helped me define my needs and found the perfect vehicle suitable for my lifestyle. Great customer service is hard to come by. I left the lot with a new vehicle (Mazda 3) as well as one of the best customer service experiences I have received in a long time. Thank you More

Thank you all for your help with my selection of a new vehicle, I will be pleased to recommend you and the dealer ship to friends . vehicle, I will be pleased to recommend you and the dealer ship to friends . More

Terry was very helpful in terms of getting the right vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and unde vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and understanding. He is my "go to" vehicle guy. More

Although my credit wasn't bad it wasn't so good either, the individuals who assisted in trading off a vehicle I got from a small used dealership that I hated so much and got me into something I lik either, the individuals who assisted in trading off a vehicle I got from a small used dealership that I hated so much and got me into something I like so very much! My husband and I are so pleased with the service we have received. We were advised to be patient, they managed to get me from a 32.38 percent rate down to a 17.50 percent which is half and with their credit counseling I know that in a few months I will be in something I LOVE and possibly drop my interest rate down to a possible 5 percent. Thanks Colin, Matt and Michelle! We enjoyed dealing with you Capital GMC and the donuts, coffee and hot dogs were more than enough :D More

My initial request for information on the vehicle I was interested in was supplied to me in a timely manner, and I was very happy with the deal that was put together interested in was supplied to me in a timely manner, and I was very happy with the deal that was put together More

Everett and Nicole were great to deal with - friendly, knowledgeable and accomodating. I would come back to Capital for their service and reccommend them to others. knowledgeable and accomodating. I would come back to Capital for their service and reccommend them to others. More

She was very friendly and knowledgeable. She answered all my questions and made the sale quick and easy. I will definitely recommend her to my friends and family and will be making future purchases through h my questions and made the sale quick and easy. I will definitely recommend her to my friends and family and will be making future purchases through her! Thanks More

I walked into the dealership undecided on which SUV i wanted. I was between an Acadia and a Terrain. Taylor Vogt was the first sales rep to approach me on the lot, she was bubbly and did not approach me wanted. I was between an Acadia and a Terrain. Taylor Vogt was the first sales rep to approach me on the lot, she was bubbly and did not approach me just looking for a sale. She was extremely friendly and she was able to help me decide which vehicle best fit my daily needs. She was very knowledgeable about options for the Acadia i purchased. She went above and beyond what i had expected of a sales rep. I would definatly recommend her to any of my friends and family, or anyone who was looking for a knowledable sales rep. I am extremely satisfied with the customer service i recieved!!! More