Capital GMC Buick Cadillac

I was looking at trading in one vehicle and purchase two. Jason Richard was very personable and was very helpful at dealing with my requests. Jason was patient and even facilitated an exchange on one of the Jason Richard was very personable and was very helpful at dealing with my requests. Jason was patient and even facilitated an exchange on one of the vehcles. Very satisfied! More

Chad, Perry and Matt were all very accommodating, knowledgeable, friendly and professional. This is the third vehicle I have purchased from them and I will never buy a car that did not come from Capi knowledgeable, friendly and professional. This is the third vehicle I have purchased from them and I will never buy a car that did not come from Capital. They are terrific to deal with! More

I am very happy with my new purchase. Justin and Sury were very accomodating in the deal we made buying this vehicle. This is the second vehicle I have puchased from these guys and would definately buy a were very accomodating in the deal we made buying this vehicle. This is the second vehicle I have puchased from these guys and would definately buy another from them. They are a great sales team. More

terry made me feel at easy the moment i went in to talk to him he showed me exactly what i wanted and also showed me other things that i might like he was very freindly upbeat kind understanding and went o to him he showed me exactly what i wanted and also showed me other things that i might like he was very freindly upbeat kind understanding and went out of the way to make sure it was the right car for me and that i understood everything before i left i would totaly would suggest him to other people More

Ev was helpful and friendly. We went in to buy used and ended up buying a new fabulous truck. He even brought forms for me to sign to my house as we were to busy to come to the store. He is a great salem ended up buying a new fabulous truck. He even brought forms for me to sign to my house as we were to busy to come to the store. He is a great saleman! We will be back More

great experience at this dealership. No pushy people and they have so many options. Staff was all amazing to deal with, friendly and reasonable. VERY customer service orientated. Even after the purchase was they have so many options. Staff was all amazing to deal with, friendly and reasonable. VERY customer service orientated. Even after the purchase was made, the staff were so helpful and caring about our experience and new purchase. Don our salesman was helpful in any way he could, courtesy rides/helpful offers, he was great!. The custom car guys were so amazing, knowledgable and gave great prices on after market parts. Thanks Capital we would recommend you to anyone! More

My experience with Everett and Nicole was an awesome experience, I unfortunately did not purchase from them but they were there for me throughout my whole car shopping experience, they were always willi experience, I unfortunately did not purchase from them but they were there for me throughout my whole car shopping experience, they were always willing to help give me the advice I needed and Everett was very knowledgable and was always able to answer any questions I ever had. More

I have been dealing with Capital GMC for six years. Dean O'Dell, Colin Conanz and the service department has treated me very well over the years and I don't hesitate to bring my car there. I was speaking t O'Dell, Colin Conanz and the service department has treated me very well over the years and I don't hesitate to bring my car there. I was speaking to the sales department about purchasing an almost-new vehicle and while I haven't completed the transaction yet, I enjoyed my test drive with Loralei and will certainly continue dealing with them as I search for the right vehicle. More

My unsatisfactory experience with this woman which is discussed below is the reason I have given her such an unfavorable review. Be skeptical and cautious when you are dealing with this woman. She is ext discussed below is the reason I have given her such an unfavorable review. Be skeptical and cautious when you are dealing with this woman. She is extremely nice when there is the possibility that you may purchase a vehicle from her, but if you do not purchase a vehicle from her or if there is no possibility that she can make money off of you, you are insignificant to her (at least in my experience). If she promises you something, make sure that it is in writing or something equivalent, same with the dealership themselves. If you do not, you're in trouble and SOL. She had actually promised to fix a defect in my vehicle that I had previously complained about contingent on coming in to look at upgrading to a new vehicle (which should have been covered under my EXTENDED warranty of my $30,000 vehicle anyways, but I digress...). She then later reneged on her own promise and the excuses started when I didn't end up upgrading my vehicle. Ironically, I was already skeptical of them reneging on such an offer, given my other negative experiences with their staff, so I made sure that I had proof before I went in. Fortunately, I did have proof of this promise, and I took it to the Better Business Bureau for mediation. I ultimately achieved my desired outcome throughout the process, but the fact that I had to go to that forum was truly upsetting. The most depressing part is that they had contacted me and not the other way around, which made the entire experience even more insulting. I must say though that I was very impressed with the overall friendly and courteous service that I received from the sales associate, but her hands were quite tied during the process because of Jazz. This was quite apparent to me and I felt sorry for this sales associate. It was similar to a waitress who looks bad due to an incompetent cook. Jazz will also bring pressure sales to a new level as well. ONE example: she is notorious for saying that "If you don't purchase a vehicle this day, the deal that I am giving you will not be applicable." If she cares about your business, she won't say something like that. She would be more concerned with just getting you into a vehicle for a good, fair price at your convenience and she would not play those games. Furthermore, I guess the message I will send to future purchasers is do not feel pressured by this woman to purchase a vehicle and make informed decisions when dealing with her. Don't make a bad decision just because she is turning up the heat. If she pressures you into a vehicle, it benefits her, but it may not benefit you. Do not assume that just because they are a large business that she and the business will conduct themselves in a moral and ethical manner. Make sure that if you do purchase a vehicle, have them thoroughly explain what is covered under warranty before hand, because they will give you any and all excuses not to fix something when you return for future service. I hope this review helps future buyers! More

Great buying experience. This doesn't happen very often . The family approach was a great idea especially in such a busy atmosphere . I would recommend to anyone. often . The family approach was a great idea especially in such a busy atmosphere . I would recommend to anyone. More