Capital GMC Buick Cadillac

Taylor was awesome. She is very friendly, easy to talk to and most importantly to me, she didn't BS me when I asked a technical question that she didn't know the answer to. She was very quick to find out an and most importantly to me, she didn't BS me when I asked a technical question that she didn't know the answer to. She was very quick to find out any information she was unable to provide me with on the spot. She sat down and carefully listened to my needs and wants and found a perfect truck for me. There was no pressure to up sell me into something I didn't want or need. I would definitely deal with her again!!! I went into the dealership looking for a used truck and she was able to get me into a new truck for a lower payment that a used truck! Sadly I was not happy with the service side of the dealership. The truck was not ready when promised.... but Taylor went above and beyond. She washed my truck herself so i could take delivery of it as well as making sure I understood how to use some of the gadgets in my new truck. Overall as a whole Taylor Is 5 star all the way. The dealership as a whole, is sadly less. The delay in my truck being ready as promised has sadly taken away from the good experience I was hoping for. More

The first time that I came in to look at used cars, the front desk called Ian and he came with papers in hand ready to sell an used car to me. Ian was really friendly all the way through even if things wen front desk called Ian and he came with papers in hand ready to sell an used car to me. Ian was really friendly all the way through even if things went wrong with other customers that he was helping. He asked me what kind of a car I was looking for and he went through his papers to look for a car that would suit my needs and never did he look for anything that wouldn't suit my needs. I only met with Rob just a couple of times but each time he was really friendly and did his best in any way that he could. The same goes for Jona, he was very helpful in his way and answered all my questions in the best way he could. The only thing that could have been better is the fact that Rob the fleet manager gave me a piece of paper with on it a description of how they could finance it but when I went to Jona the finance manager, the banks didn't want to finance a 2006 through the dealer as they only want to finance 2008's and newer. More

We took our vehicle for service and when it was not able to get fixed that day, as dealership service was booked up, we decided to look at other vehicles. Colin, our salesperson, was very good to deal with to get fixed that day, as dealership service was booked up, we decided to look at other vehicles. Colin, our salesperson, was very good to deal with. Not pushy or arrogant. Answered our questions and was a pleasure to deal with. Overall, our vehicle trade went very smoothly. More

Very friendly staff. Even with all the stock they had, they had quickly narrowed it down a few models that fit our requirements to help us make our finally choice very easy. They were also fair with our t they had quickly narrowed it down a few models that fit our requirements to help us make our finally choice very easy. They were also fair with our trade in value. More

At Capital GMC, they treat you well. When we went it, we did not feel any pressure to buy. We dealt with Robyn Harden, and she was a lot of fun and we really felt like she was motivated to get us in somethi did not feel any pressure to buy. We dealt with Robyn Harden, and she was a lot of fun and we really felt like she was motivated to get us in something perfect for us, whether it was through them or not. When we found the perfect vehicle, the sales team worked to get us the best deal they could for the additional features we were looking for. All around a great experience, and I could love our new Terrain more!! She's a beaut! More

We would like to thank PERRY Pachkowski for the great service he gave us showed us how everything works in the car also a tour of the building. Very helpfull and great to deal with. thanks Dennis and service he gave us showed us how everything works in the car also a tour of the building. Very helpfull and great to deal with. thanks Dennis and Joan Gress More

Geneva was very helpful and friendly. She was very sincere. No pressure sales. I would recommend Geneva to anyone that I know looking for a vehicle. sincere. No pressure sales. I would recommend Geneva to anyone that I know looking for a vehicle. More

Lana provided excellent service and information to my wife and myself. Any questions and concerns were answered. She worked hard on ensuring that we leave as happy customers. She also phoned us at home t wife and myself. Any questions and concerns were answered. She worked hard on ensuring that we leave as happy customers. She also phoned us at home to make sure we are satisfied with everything once we left the dealership which was appreciated. We will definitley reccommend Lana in the future. More

Rating I gave mostly due to great customer service and work from Cam Kennedy who always offered prompt replies and advice to any questions or concerns even during out of work hours. work from Cam Kennedy who always offered prompt replies and advice to any questions or concerns even during out of work hours. More

The total experience was awesome. As they say this was not my first rodeo...but by far the best. Cam Kennedy was the best salesperson I have met lately. A true customer service agent. Thank-you ag not my first rodeo...but by far the best. Cam Kennedy was the best salesperson I have met lately. A true customer service agent. Thank-you again.. I will be back and I will refer Capital and Cam when ever I can. Sharon Kossmann More