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Capital Ford Winnipeg

Winnipeg, MB

Overview
Employees
Reviews
Vehicles
4.5
980 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us. Formerly Landau Ford Lincoln, Capital Ford Lincoln is located in Winnipeg, Manitoba at 555 Empress Street – across from the CF Polo Park Mall! Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Winnipeg. There's no doubt that Capital Ford Lincoln needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be named DealerRater's #1 Rated Lincoln dealer in Manitoba for 2021. Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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555 Empress Street

Winnipeg, MB

R3G 3H1

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Showing 980 reviews

November 21, 2021

Mark Elliot is highly recommended for your next vehicle purchase. Very responsive and so accommodating. Helped us get a deal that fits our budget. Would definitely come back on our next purchase More

by kristofferson.manalo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Elliott
Report | Print
Nov 25, 2021 -

Capital Ford Winnipeg responded

Hello Kristofferson. We wanted to take a moment to thank you for telling us more about your experience with us. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We select, train and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver. We will do everything in our power to make certain every single visit is equally delightful. We look forward to your next visit and will once again work hard to earn your endorsement! With Gratitude, Ryan Smiley Internet Manager Capital Ford Lincoln

Helpful
November 15, 2021

Excellent Experience. Mark and the team went above and beyond for me as a single woman wanting to purchase my dream vehicle. I tried two other dealerships who tried to talk over me and tell me that it cou More

by NewBronco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Elliott
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Nov 17, 2021 -

Capital Ford Winnipeg responded

It is good to know that our team exceeded your expectations and made your experience memorable. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Our objective is that every customer that walks through our doors is able to have a similar experience. We look forward to your next visit and will once again work hard to earn your endorsement. Until next time, Ryan Smiley Internet Manager Capital Ford Lincoln

Helpful
November 10, 2021

It was a pleasure to deal with Mark Elliott for our recent purchase of our Ford Explorer. He went out of his way to make sure we were informed on all the cars features and we never felt rushed or press More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Elliott
Report | Print
Nov 12, 2021 -

Capital Ford Winnipeg responded

WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Reading your review was of great encouragement to me personally reminding me why we do what we do. We will pass along your comments to our team. It is words just like these that keep us going. We look forward to your next visit and will once again work hard to earn your endorsement. Looking forward to seeing you again! Sincerely, Ryan Smiley Internet Manager Capital Ford Lincoln

Helpful
November 03, 2021

I felt comfortable as soon as I entered. Mark was very knowledgeable, went over the different aspects of the vehicle. More

by gchipka41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Elliott, Michele Senow
Report | Print
Nov 03, 2021 -

Capital Ford Winnipeg responded

Hi gchipka41, We are so grateful for your feedback! We are so glad we were able to help you out. Helping our customers is what we love best. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We are honored by your choice to do business with us, and look forward to your next visit. We will do whatever it takes to once again deliver an experience worth bragging about! Sincerely, Ryan Smiley Internet Manager Capital Ford Lincoln

Helpful
November 02, 2021

I have been buying vehicles from Mark Elliot since 2017, and it has always been a pleasure. The first was trading in my 2012 Focus and upgrading to a 2017 Edge. Unfortunately that didn't last as long as I More

by BSage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Elliott
Report | Print
Nov 02, 2021 -

Capital Ford Winnipeg responded

WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We want every single customer that walks through our doors to experience the same level of service. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence! We may not be as large as other businesses but we are committed to our customers as our priority #1! We are honored by your choice to do business with us, and look forward to your next visit. We can't wait for the next opportunity to serve you; and will do everything in our power to once again allow you to experience the best that we have to offer! Sincerely, Ryan Smiley Internet Manager Capital Ford Lincoln

Helpful
October 24, 2021

They were the most helpful, patient dealership I've ever been to. Andrea (sales associate), Braiden (sales manager) and Will (finance) were the best and went above and beyond to get me in a vehicle that is More

by Johnners83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Barylski
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Oct 25, 2021 -

Capital Ford Winnipeg responded

Hi Johnners83, We really appreciate that you took the time to share details about your recent visit to our location. Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. Please visit us again. It will be our honor and delight to serve you! Sincerely, Ryan Smiley Internet Manager Capital Ford

Helpful 1
October 12, 2021

Throughout the sale process everyone was very polite and professional. I bought a used vehicle and as soon as I got home a sensor failed. Nick and the team took care of it with no cost to me. More

by Rjj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ducharme , Nick Ducharme
Report | Print
Oct 13, 2021 -

Capital Ford Winnipeg responded

We are extremely grateful for your review Rjj! Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. We look forward to your next visit and will once again work hard to earn your endorsement. - Denise

Helpful
October 02, 2021

Justine was excellent. Very knowledgeable and helpful. She went out of her way to accommodate us. More

by degelman_a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Maxwell
Other Employees : Justine Maxwell
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Helpful
September 21, 2021

Staff were friendly. We were treated with respect. Our sales person, Betty Kebede, was knowledgeable, answered all our questions. The process from start to finish was smoothly done. More

by Patti cake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Kebede. - Sales - ??????????
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Sep 21, 2021 -

Capital Ford Winnipeg responded

What a wonderful Surprise! Your words of encouragement, Patti Cake make us feel proud of what we do. It is great to know that we were able to provide you with the highest levels of service and look forward to seeing you for years to come. Happy Driving - Denise

Helpful
August 23, 2021

I have purchased several cars from this dealership but once you drive off the lot pray you never have to go back. The worst customer service ever. We wish landau Ford was still there. More

by Kathyshahinfar600
Recommend Dealer
No
Employees Worked With
Leo
Report | Print
Aug 23, 2021 -

Capital Ford Winnipeg responded

Hello Kathy, thank you for taking the time to provide feedback about your experience with us. You are valuable to us and we would love to have the chance to keep you among our most valued customers. When you have a moment please let us know about your most recent visit. You can call 204-772-2411 or send an email to derek.ellis@capitalauto.ca. Our most sincere apologies - Denise

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