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Capital Ford Lincoln Inc.

Regina, SK

4.7
3,048 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us. Capital Ford Lincoln is located in Regina, Saskatchewan. Find us in Regina's North-end on the corner of Rochdale Boulevard and Pasqua Street North. Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Regina. There's no doubt that Capital Ford needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be Canada's #1 in pre-owned vehicles amongst Ford dealerships and having been named Saskatchewan's #1-rated Ford and Lincoln dealership since 2013! Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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1201 Pasqua Street North

Regina, SK

S4X 4P7

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Showing 3,048 reviews

December 27, 2023

the star goes to Nikki the person who handles the phone for keeping us posted on progress. The service department is an absolute joke. I swear they damage every vehicle that goes through there. This is the More

by cw2pin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no idea was not told who worked on my vehicle
Dec 27, 2023 -

Capital Ford Lincoln Inc. responded

We are sorry to hear this, and our team would like to learn more. Please provide your contact information to brad.litzenberger@capitalauto.ca and we will have a Manager contact you directly. Thank you.

December 15, 2023

My salesperson Sara Tsang was very knowledgeable, kind and fair, very good customer service in my books. More

by Suzycoop05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Capital Ford Lincoln Inc. responded

Thank you for taking the time to share your positive experience with us, Suzycoop05. We are delighted to hear that Sara provided you with knowledgeable, kind, and fair service. Delivering exceptional customer service is our top priority, and we are glad to know that we met your expectations. If you have any further feedback or questions, please do not hesitate to reach out.

December 13, 2023

The customer service was beyond great. My sales rep Jison Mao was very knowledgeable and explained everything to me, the finance people and More

by mejorada_j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jisong Mao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Capital Ford Lincoln Inc. responded

Thank you for taking the time to leave us a review, Mejorada_j. We are thrilled to hear that you had a great experience with our customer service team, specifically with Jisong Mao. It is important to us that our sales representatives are knowledgeable and able to provide clear explanations. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

December 08, 2023

I just purchased a new 2023 F150 in Tremor packaging. My sales person was Sara Tsang, she was extremely helpful through out the entire process. I really like the truck, it drives very nice. Keith Br More

by brassolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Capital Ford Lincoln Inc. responded

Thank you for taking the time to leave such a positive review, brassolla! We're thrilled to hear that you had a great experience with Sara Tsang as your salesperson and that you're enjoying your new 2023 F150 Tremor. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope you continue to enjoy your truck.

December 02, 2023

They always have fast friendly knowledgeable service . And they will always go the extra mile to make sure you’re satisfied before you leave. More

by Brendan M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirnal Kashyap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jisong Mao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leif Gronsdahl
November 30, 2023

I have purchased from Sara in the past and she has always made me feel safe and confident in the process. She is kind and her knowledge on vehicles helps you understand the process and makes it quick and pai More

by abucsis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Poissant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Capital Ford Lincoln Inc. responded

Thank you so much for your thoughtful and glowing feedback! We're thrilled to hear about your positive experiences with Sara and our dealership. It's always our goal to provide a safe, confident, and efficient car-buying process for our customers. If you have any future automotive needs, please don't hesitate to reach out. We look forward to serving you again. Thank you for choosing us!

November 25, 2023

Professional, courteous, helpful and knowledgeable staff in both sales and service. We’ve bought 4 vehicles from Capital Ford over the last 12 years and we’ve been happy will the vehicles and service. More

by pearson_barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jisong Mao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Capital Ford Lincoln Inc. responded

Thank you for taking the time to leave us such a kind review, Pearson Barry! We are thrilled to hear that our staff has consistently provided you with professional, courteous, helpful, and knowledgeable service in both sales and service departments. It means a lot to us that you have chosen to trust us with your vehicle purchases over the past 12 years and that you have been happy with both the vehicles and service we have provided. We truly appreciate your loyalty and look forward to continuing to serve you in the future.

November 18, 2023

He is a absolutely fantastic seller I have ever met, focus on the buyer needs. Definitely knows a lot from car to cars. Helped me make suggest choices, does not like other guys who recommend every cars More

by CLEmEnTiNe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jisong Mao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Capital Ford Lincoln Inc. responded

Thank you for taking the time to write such a positive review, CLEmEnTiNe! We're thrilled to hear that our seller provided you with exceptional service and went above and beyond to meet your needs. It's great to know that they were knowledgeable about cars and helped you make informed choices. We appreciate your recognition of our commitment to prioritizing the customer experience.

November 18, 2023

I brought my car last year to sell they offered me $4000 less than the other dealers in regina and then I brought my truck there 3 weeks ago to sell they offered me $6000 less than the other dealers in town More

by Kannata
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jisong Mao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Capital Ford Lincoln Inc. responded

Thank you for taking the time to share your experience, Kannata. We appreciate your feedback and we understand that receiving a lower offer than expected can be disappointing. We strive to provide fair and competitive pricing for all vehicles, but we understand that different factors can affect the value. We appreciate your suggestion to shop around, as it's always a good idea to explore different options when selling a vehicle. If you have any further concerns or questions, please don't hesitate to reach out to tanya.sinclair@capitalauto.ca.

November 15, 2023

I recently purchased a new Ford F-150, and I couldn't be happier with the service provided by Jason. He was extremely knowledgeable about the trucks, patient in answering all my questions, and went above an More

by Jin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jisong Mao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Capital Ford Lincoln Inc. responded

Jin, Thank you for choosing us for your recent Ford F-150 purchase, and for taking the time to share your positive experience with Jason! We are delighted to hear that Jason's knowledge, patience, and dedication to finding the perfect fit for your needs made your buying process smooth and enjoyable. Wishing you many miles of happiness and great adventures with your new Ford F-150!