Capital Ford Lincoln Inc.

Exceptional Ride As a returning customer I was very pleased with the service I received from both Michael and Ayjaj. I was very specific with what I wanted and they d As a returning customer I was very pleased with the service I received from both Michael and Ayjaj. I was very specific with what I wanted and they delivered. There was no time wasted on striking a deal and when I came in to pick up my new 2015 Ford Explorer Limited all of the paperwork was ready and waiting. I was particularly delighted to receive pictures of my new vehicle prior to pick up, #nicetouch. Since my purchase I have referred a business associate to Capital Ford and they too are driving a new vehicle. I look forward to dealing with Michael and Ayjaj again. More

Found what I want I call to dealership and ask to find for my business truck and explain what I want,Val from dealership call back to me next day with exactly what I w I call to dealership and ask to find for my business truck and explain what I want,Val from dealership call back to me next day with exactly what I want and even more for same money I had to spend. Great job guys! More

Service, Quality and Finacing options I enjoyed the quality of customer service that was offered, and the time consumption was extremely well organized. I was impressed with the service p I enjoyed the quality of customer service that was offered, and the time consumption was extremely well organized. I was impressed with the service provided. I most strongly will recommend your organizations dealership to friends, co-workers,family, and do plan on doing future business if all promises are made and done in my sales contract. Sincerely, Nathan Gamble More

Salesmans recovery After the purchase of the vehicle, we were not happy with the cleanliness of the vehicle. Because of Les Rings effort and confidence the job was d After the purchase of the vehicle, we were not happy with the cleanliness of the vehicle. Because of Les Rings effort and confidence the job was done to our level of satisfaction. Our concerns were met and dealt with promptly. More

Amazing Salesman Mirnal was an amazing salesman who really helped me find what I was looking for and made it a very great time. He truly cares about everybody and he i Mirnal was an amazing salesman who really helped me find what I was looking for and made it a very great time. He truly cares about everybody and he is a very funny guy. Defiantly will go to him when I go to find a new vehicle in a few years More

used F150 I had a very nice and friendly experience at Capital Ford. everyone involved with my purchase was very friendly and made me feel very comfortable. Jam I had a very nice and friendly experience at Capital Ford. everyone involved with my purchase was very friendly and made me feel very comfortable. Jamie and John did very good job. More

Good choice (FORD) very nice service, my wife very appreciate your help (only 2 days between our choice and the purchase of the car) and thank you for (FORD) very nice service, my wife very appreciate your help (only 2 days between our choice and the purchase of the car) and thank you for More

Buy from somewhere else trust me I made the mistake of going back to capital Ford for a scone purchase within a year. I needed a second vehical as the 2013 explorer I purchased 11 mon I made the mistake of going back to capital Ford for a scone purchase within a year. I needed a second vehical as the 2013 explorer I purchased 11 months prior had been in for warranty service 7 or 8 times for up to two weeks per time (I might add is still not fixed and is now in at Reginas other fird dealership Bennet Dunlop for warranty service). I went in on a Saturday to try to make a deal on a truck I saw online I tried to get a confirmed price and payment estimate in a timely fashion as I had my 1 year old with me they said they would have it ready in about 20 mins as I went outside to check out the vehical in question. After 1.5 hours and a very upset 1 year old I still had nothing so I left. I should have known to walk away then but I thought the truck was a decent buy so I called back on Monday so they could not waste my time in person they said they would set up the sale and set up a meeting with the finance advisor for 7 leaving enough time to ensure the truck across the St before the insurance agency closed at 8. I sat at the dealership waiting for the finance advisor till 7:45 should have walked away again. But the advisor brought me in and said he would give me the transfer of ownership to go insure the truck then come back to sign the papers I stupidly agreed and promptly returned to go over the papers on my $24700 purchase there was also financed $1500 undercoat and clear coat protections $4200 for life and disability insurance and a loan set for 5 years with a residual payment left over of over $10000. I was informed the bank would not give me the loan without the insurance. I have been dealing with the bank for the past two weeks dealing with this mess wich they state they do not require me to have the insurance so I called the company it was offered through as it is stated on the policy that if it is canceled within 20 days they will reinberse the entire amount what it doesn't state is all the paper work and written statements to do so plus the 6-8 week processing time required for refund. Also the night I got my truck home I noticed there was no spare tire under it something I thought essential and something that should have been noticed in a 180 point inspection. So I promptly called the next morning to advise my sales rep of the fact hoping this simple issue would be rectified he said he would speak with his manager and would be getting back to me shortly, I still do not have a spare tire nor even the courtacy of a call. thanks Capital Ford for all your help. More

pleasant experience Dave was very pleasant and friendly. Went out of his way to give us a good experience. I would recommend anyone to visit the dealership Dave was very pleasant and friendly. Went out of his way to give us a good experience. I would recommend anyone to visit the dealership More

Simple and easy Very simple and easy process. Sales staff was informative and attentive to what I was looking for in a vehicle. I would not only purchase another vehi Very simple and easy process. Sales staff was informative and attentive to what I was looking for in a vehicle. I would not only purchase another vehicle from the same sales person, but also recommend him to others More