Capital Chrysler Jeep Dodge

Great Service We had a great experience when purchasing our new truck, Josh was amazing and worked hard for us to get the great deal we got. We had a great experience when purchasing our new truck, Josh was amazing and worked hard for us to get the great deal we got. More

A great dealership that goes the extra mile Although this dealership is pretty far from our home, downtown, our experiences from purchase to servicing have been stellar. Andreanne (Fiat sales sp Although this dealership is pretty far from our home, downtown, our experiences from purchase to servicing have been stellar. Andreanne (Fiat sales specialist) is a gem and her enthusiasm and love for the brand are infectious. The other sales staff all seem to be equally enthusiastic, sharing excitement about new models that have come in, and all interactions with the sales staff have been exactly the way I like it: immediately helpful and proactive but not pushy; they seem to realize that although you may not be in the position to buy today, a positive experience is likely to mean a return visit when you are ready to buy. The large size of the showroom also means that you don't feel like there's more salespeople than customers. We've had service done a couple of times to our Fiat, including a repair to some rubber stripping, likely caused by winter freezing water and some squeaky brakes. Both repairs were done quickly and without issue. Our beloved Fiat was returned to us in the same clean condition we dropped it off (no greasy fingerprints). My only complaints are that since the dealership is way out in the West end of Ottawa (and we live downtown), it's a drive to get there, and both times we wanted to buy parts (paint for stone chips and plastic tray for the trunk) both had to be ordered as I guess they don't keep a lot of inventory on hand. This could be a Chrysler thing, though. We've recommended Capital Dodge/Fiat to our friends. Hopefully management at the dealership maintains the same caliber of staff and client experience as it's become our favourite dealership! More

Great friendly knowledgeable service I had a great experience with this dealership. The sales associate, Mike Le Blanc was very friendly and courteous as well as knowledgeable about the p I had a great experience with this dealership. The sales associate, Mike Le Blanc was very friendly and courteous as well as knowledgeable about the product I was interested in and ultimately purchased. The finance person, Mike Skaff, worked well to get me the best rate I qualified for. All in all a good car buying experience. The staff I dealt with made the experience good and were cognizant of my needs and timelines when I was in. I would definitely recommend this dealership and Mike Le Blanc to my friends. More

Loving My Jeep I looked on Sundays, checked 3 dealerships online. Phoned two dealerships, Shannon Duncan, was friendly and happy to help. She was even willing to com I looked on Sundays, checked 3 dealerships online. Phoned two dealerships, Shannon Duncan, was friendly and happy to help. She was even willing to come in on her day off, I said I would wait for her until Tuesday. She was great to deal with, never once in a rush. She has phoned me to make sure everything is good and that I am happy with my purchase. This is my sixth vehicle purchase, but only my 2nd Chrysler product. People like Shannon make the difference, they are the key to any great company. I just wanted you to know. Thank you, Tacey C More

Great dealership This was our first experience with Capital Dodge and we had not purchased a car through a dealership in many years. The salesperson "Andreanne Budd" This was our first experience with Capital Dodge and we had not purchased a car through a dealership in many years. The salesperson "Andreanne Budd" was very courteous and informative. This vehicle a Fiat 500 Cabriolet was principally for my wife and we were not familiar with Fiat. Anddreanne knew her product very well and made my wife comfortable by taking her for a test drive and patiently explaining all the pertinent components. We did not feel intimidated and even the financial loan was seamless. Finally your excellent salesperson introduced us to your service department manager who gave us a great overview of the car maintenance program. We drove away from Capital Dodge confident that we were in good hands and that we had initiated a long term relationship. We have since returned to the dealership for a spring tune-up and the service department was most efficient and meticulous. More

Honest and fair Spoke with Andreanne on the phone to discuss the details of a new car. When I came in to meet her face to face, there were no surprises, no hidden cos Spoke with Andreanne on the phone to discuss the details of a new car. When I came in to meet her face to face, there were no surprises, no hidden costs. Negotiations were fair and balanced and I am happy with outcome. Would definitely recommend. More

Friendly Fiat I came to this dealership after having a not so pleasant experience at a Toronto dealership. Andreanne went over and above to make sure I was left wit I came to this dealership after having a not so pleasant experience at a Toronto dealership. Andreanne went over and above to make sure I was left with a lasting positive experience. More

Jeep Wrangler Great service with Brian and Ryan, this is the second vehicle i purchase from Capital Dodge. I would recommend Brian to any of my friend. Great service with Brian and Ryan, this is the second vehicle i purchase from Capital Dodge. I would recommend Brian to any of my friend. More

Dodge Caravan improved much I purchased a van for my business recently. The reason why I shopped the car "Grand Caravan 2014" was because I have been purchased the same car the y I purchased a van for my business recently. The reason why I shopped the car "Grand Caravan 2014" was because I have been purchased the same car the year of 2010 and satisfied very much. Even 2014 model has been improved many convenient functions. The price was very reasonable and employee I worked with was very kind and professional. Everything was wonderful. : ) More

Dodge Grand Caravan purchase My experience was very good. Josh was very helpful in finding the right Van for me. I was on a budget and everything worked out the way I had hoped. My experience was very good. Josh was very helpful in finding the right Van for me. I was on a budget and everything worked out the way I had hoped. This is the second van that I've purchased from Capitol Doge, I came back for a few minor fixes (Sun Visor and spare key) and again Josh and the service department were great. I got things fixed and a programmed car key at no cost. Thank you Capital Dodge. Peter Beaudoin Pontiac, Que. More