Capital Chevrolet Buick GMC

Efficient, Caring, Honest This is my second time buying a car from Clair at this location and it has been nothing but a pleasure dealing with him. You are always greeted with a This is my second time buying a car from Clair at this location and it has been nothing but a pleasure dealing with him. You are always greeted with a smile and don't leave without absolute satisfaction. Vehicles are sold to you based on your needs and wants rather than trying to make the biggest buck. I was offered a variety of options that fit my needs and was given Clair undivided attention until we found the one. This amazing service continued into the finance department with Lonny helping in finding the best deal for my lifestyle when financing my chosen vehicle. More

Just easy Dealing with Clair and Lonny was easy and enjoyable Ease of dealing remotely with Clair and he was very helpful Lonny was professional and help Dealing with Clair and Lonny was easy and enjoyable Ease of dealing remotely with Clair and he was very helpful Lonny was professional and helped us switch some plates around More

They are AMAZING!!! From the moment I spoke to Zach Chutskoff and his lead Matt, I felt comfortable and knew it was going to be an amazing experience! They were so helpfu From the moment I spoke to Zach Chutskoff and his lead Matt, I felt comfortable and knew it was going to be an amazing experience! They were so helpful, didn't make me feel pressured at all, answered all the questions I had and went above and beyond to make me happy with the purchase of my beautiful 2018 Chevy Equinox Premier. I would recommend them/this dealership in a heartbeat! The BEST service, everyone there is extremely welcoming and cheerful!! They made me the happiest girl with my purchase. Thanks again guys!! :) :) *two thumbs wayyy up!! :) More

Cliff Albert- BEST EXPERIENCE EVER! I have now purchased 3 vehicles thru Cliff and I can say that he’s the most personable, honest, hard working and will continuously go not the extra mi I have now purchased 3 vehicles thru Cliff and I can say that he’s the most personable, honest, hard working and will continuously go not the extra mile, but the extra world for you. I was in a car accident in April and wrote my Jeep off, I was not in the market or mindset of getting another vehcile. I called Cliff to meet with him, and he could sense I was pretty scared to drive again, right there he offered to personally come pick me up or send a driver for me, whatever I needed he was there. We found a vehicle I loved. Cliff never stopped working on the sale and details, and went completely above and beyond what was expected!! The car accident occurred six weeks before my wedding and to say it was just added stress, Cliff went so far as to not only give me a great deal on the vehicle but a wedding present as well! Cliff is a genuine individual who knows his customers and wants to keep them happy. I can’t refer this man enough! Sheryl was amazing to work with for the financing aspect! She never stopped working on the approval, to get my the best deal with the best company. She was constantly in contact with me, discussing options and checking in to see how I was healing. Sheryl is FANTASTIC and kept me sane during the approval process! I can say between Cliff and Sheryl they are truly the dream team, and I will give Capital my business for years to come because of them. More

GMC Sierra 1500 Peter Jelonek was excellent to deal with - very responsive, always getting back to me answering any questions I had, very respectful of my busy schedu Peter Jelonek was excellent to deal with - very responsive, always getting back to me answering any questions I had, very respectful of my busy schedule, and not constantly "in my face" about getting the sale. I would deal with Peter in a heartbeat if I was looking for another vehicle. He is extremely knowledgeable about the vehicles, and went out of his way to find the answers to my questions if he didn't have the answer right away. Peter clearly demonstrates that customer service is his priority. I also briefly dealt with Lonny Brown, in the Finance Department, who was very pleasant, thorough, knowledgeable, and helpful during the closing of the purchase. I didn't give the overall experience a 5* rating however because of an issue at the time of signing the final documents, that was completely out of Peter's and Lonny's control, that could have derailed the purchase. The dealership however, and in particular Jeff Howie , rectified the error and stood behind the agreement. I totally appreciated and respect Jeff's integrity in how he handled the situation, and it again demonstrates that customer service is what Capital has based their business on. Overall, despite the "hiccup" at the end, I would happily recommend this dealership and specifically Peter, Jeff, and Lonny. Thank you for getting me in my new truck! More

Excellent customer service Dealing with Phil at capital Chevrolet was by far the most painless experience I have ever dealt with when purchasing a vehicle. His professionalism, Dealing with Phil at capital Chevrolet was by far the most painless experience I have ever dealt with when purchasing a vehicle. His professionalism, knowledge & Sense of humour sure makes you feel like a part of there team. Phil got me in a new 2018 Sierra and I couldn’t be happier. The staff at Capital Chev are an outstanding group and I would recommend everyone to drop in and say hello! They will get you in the vehicle you want. More

Chevy Cruze X2 I'll start off by saying Zach and Cheryl were so great to deal with that it made our difficult situation, not quite as difficult. I didn't provide a 5 I'll start off by saying Zach and Cheryl were so great to deal with that it made our difficult situation, not quite as difficult. I didn't provide a 5* rating as there were a few things that fell off the map, that were not Zach or Cherlys fault but unfortunately does affect the overall experience. Those items were, they always seemed to be short staff which created waiting times for a couple of things, like financing and detailing. We recieved 1 car that was said to be detailed but it has a large black smudge on the interior roof that we now have to go back to get cleaned. Not the end of the world, just a small pain in the rear. They also lost a finance manager which made waiting for the approval take longer than normal. The good things to mention is that I want talked into something we didn't need, and Zach and Cheryl were both easy to communicate with and actually listened to what we needed. Thank you both so much for your help and to the gentleman in the purple suit who managed to make the work for us! (Sorry I don't remember your name but love the suit!) More

Great Buying Experience Peter was very good to deal with, excellent knowledge of vehicles, very accomodating friendly, no pressure, great to deal with. Lonny was great top de Peter was very good to deal with, excellent knowledge of vehicles, very accomodating friendly, no pressure, great to deal with. Lonny was great top deal with as well. More

2018 Silverado. Great experience all around. It always is with Cliff. Quick, easy and painless. Lonny made the transition simple as well. I love my new truck. Great experience all around. It always is with Cliff. Quick, easy and painless. Lonny made the transition simple as well. I love my new truck. More

Fixing someone else’s mistake Brought our truck in after 4 wheel alignments at another shop because they couldn’t get the wheel straight. The service advisor Amy was amazing, when Brought our truck in after 4 wheel alignments at another shop because they couldn’t get the wheel straight. The service advisor Amy was amazing, when I called her she got it in that day and we had the truck back within 2 hours and it was fixed. She took the time to explain what was done and helped me understand the alignment sheet so I could go and get my money refunded from the other shop. More