Budds' Chevrolet Cadillac Buick GMC - Service Centre

Juan (Service Manager) your remarkable work stands out. I’m forever grateful. Thank you immensely! I’m forever grateful. Thank you immensely! More

I had a noon appointment for a simple tire change. I had to wait for 4 hours without any explanation given. At 4 pm after waiting for 4 hours, my vehicle was returned with a broken off automatic trans I had to wait for 4 hours without any explanation given. At 4 pm after waiting for 4 hours, my vehicle was returned with a broken off automatic transmission shifter!!! More

Jennifer is very professional and a great advisor Very thorough and very friendly Always follows up thorough and very friendly Always follows up More

I purchased my first Chevrolet Malibu from Budd's in 2005 and my second in 2013 and I have been going to Budd's Chevrolet for service since 2005. Shane is always an example of excellent customer service. As and my second in 2013 and I have been going to Budd's Chevrolet for service since 2005. Shane is always an example of excellent customer service. As a female who doesn't know much about cars I am always intimidated bringing my car in for service. Shane always greets me with a smile and ensures that I understand what needs to be done for the service. I brought my car in this past Sat morning since an overheating message had come on but unfortunately they didn't have any appointments available. I was stressed since I needed to get groceries for my parents and visit my daughter on the weekend and they didn't think any car rentals would be available. Shane came out and looked at the car and tested it and assured me that my car was not overheating and there was just an issue with the message coming on. He told me that I could drive the car and then bring it back on Monday and they would figure out the issue. The car was fine on the weekend and then on Monday they took the time to resolve the issue (even calling GM to confirm). I am so impressed with the amazing customer service. Thank you Shane! More

I have been having my car serviced at Budds for about 3 years now. My experience has been so positive! Everyone is very friendly and accommodating, and the work is high quality. Special shout out to Juan O years now. My experience has been so positive! Everyone is very friendly and accommodating, and the work is high quality. Special shout out to Juan O., my service advisor, exemplary customer service!! More

Kerry Leslie is apparently new to the service department, but was very helpful and pleasant to deal with. but was very helpful and pleasant to deal with. More

Shane Maginnis makes a visit to Buds an enjoyable experience. Friendly,Knowledgeable and efficient! Both he and Wayne Carter have looked after the Browns for many years experience. Friendly,Knowledgeable and efficient! Both he and Wayne Carter have looked after the Browns for many years More

Basil did a great job getting me into the Escalade. Service and followup great. As usual Shane and Juan in service were very helpful also. Rob handled the after sale details very well. Service and followup great. As usual Shane and Juan in service were very helpful also. Rob handled the after sale details very well. More

I am always pleased when Caitlin McLeod is my Service Consultant. Today's experience with my service issue was no exception. Caitlin is friendly, courteous, efficient and professional - a definite asset Consultant. Today's experience with my service issue was no exception. Caitlin is friendly, courteous, efficient and professional - a definite asset for the Budds" team.. More

Everyone I had dealings with today from the moment I pulled into the garage was extremely friendly, professional and provided a great service experience. Jennifer was very helpful and promptly took car pulled into the garage was extremely friendly, professional and provided a great service experience. Jennifer was very helpful and promptly took care of a concern that was not documented at the time of booking. Thank you! More