Blue Mountain Chrysler

STAY AWAY I wanted to make note that the only reason my phone call/email inquiries were made a priority after weeks of not hearing back, was because I posted on I wanted to make note that the only reason my phone call/email inquiries were made a priority after weeks of not hearing back, was because I posted on here and google about the poor poor service I received. I was phoned at work, told Phil that I couldn't talk and was told he would call back later and yet again, never heard anything. I now have to make a call to the credit bureau to attempt to have everything that was done here removed from my bureau report. I was very honest the whole time and was given too many empty promises, I was also honest about how desperate I was (BIG mistake) as my current vehicle will not last much longer and I feel as though I was preyed on and made to come in when I should have trusted my gut and stayed away. You are just a dollar sign to this dealership, I would never recommend this place to anyone - and anyone who comes into my office or who I speak to about my experience when serving all say to stay away also and that I dodged a bullet! Once they have your sale, they could care less about you. More

My Chrysler Town and Country vehicle purchase From my start looking on the Internet to my drive home yesterday supremely pleased with my purchase and how I was treated. As a lady walking into a de From my start looking on the Internet to my drive home yesterday supremely pleased with my purchase and how I was treated. As a lady walking into a dealership I felt like I was listened to and accommodated regardless of the questions I asked and the things I wanted the dealership to do to give me a good comfort level with this purchase. Since I have moved to the north west from east of Scarborough recently I did not have my mechanic here (Lucas Automotive) to assist me by taking a vehicle to him. I therefore I had to rely on the assistance of the dealership. When I asked to have the vehicle on the hoist to check out the undercarriage they did not falter. This led to a negotiation of undercoating. They cleaned and certified it, which is normal. They also repaired the backup camera, a small repair on the rear seat and as the summer tire tread is low and winter is coming I was also able to negotiate new snow tires with rims installed at an excellent price as well. The driver side headlight had water condensation on the inside so they have ordered a new light. There was no manual and on my way home there was a flashing warning light that appeared on the dash. One of the service technicians advised me that with the factory tires there are sensors but on the new snows there aren't so the light was just an indicator of that. So no worries. It is not the vehicle I initially set my heart on nor is it a color I would have chosen, but so far I am more than pleased with it. I look forward to my first trip to see the grandkids this weekend and take us all to see the Santa Claus parade in Owen Sound in my Deep Cherry Red Crystal Pearl, Chrysler, Town & Country Touring, stow & go. Red is my grandkids favorite color so I am sure I will be cool Nanny to them. I don't have all the names of people who assisted but I thank them all, thanks Shari and Blue Mountain Chrysler, I hope the good relationship continues. More

Amazing service & so happy with my purchase! I went to Blue Mountain Chrysler as I was interested in purchasing a Jeep Compass. Aaron who is one of the salesmen was able to answer all my question I went to Blue Mountain Chrysler as I was interested in purchasing a Jeep Compass. Aaron who is one of the salesmen was able to answer all my questions I had and we ended up test driving the Jeep. I didn't like it as much as I thought I would of. Not knowing what I wanted and feeling disappointed I didn't like the Jeep, Aaron sat down with me and we went through all of my needs and wants of a vehicle. He ended up showing me a Dodge Charger. He was very knowledgeable about the car, was able to answer all my questions and didn't pressure me at all to buy the car. I ended up loving the Charger and ended up purchasing it. If it wasn't for Aaron I wouldn't of had the amazing experience that I did at that dealership. I am extremely happy with my purchase and he is the only person I will go and see when I need a new car. More

Easy no pressure sales department. Shari was very professional and personal, no pressure to buy and willing to work with you. The atmosphere was relaxing and the rest of the staff very Shari was very professional and personal, no pressure to buy and willing to work with you. The atmosphere was relaxing and the rest of the staff very courteous and helpful. All around great experience, will definitely buy from BMC again. More

Recall repair You addressed the issue on the second visit, ordered the part and fixed it in a timely fashion They explained the issue, addressed the issue and fix You addressed the issue on the second visit, ordered the part and fixed it in a timely fashion They explained the issue, addressed the issue and fixed the issue More

Amazing customer service!!! My husband and I really needed a vehicle for our family, however we didn't have much credit. But thanks to Garnet and Phil at blue Mountain Chrysler, My husband and I really needed a vehicle for our family, however we didn't have much credit. But thanks to Garnet and Phil at blue Mountain Chrysler, they got us into a beautiful reliable minivan that our family will enjoy for years to come. I can not thank this team enough for everything they did to help my family. More

Excellent service The service department was operating right on schedule. My vehicle was serviced in less time than quoted. I was in and out in 45 minutes. The service department was operating right on schedule. My vehicle was serviced in less time than quoted. I was in and out in 45 minutes. More

Best Shopping Experience Ever! From the moment my husband and I arrived we knew the experience was going to be like no other. No "Stalking" of us by sales reps, No pressure tactics, From the moment my husband and I arrived we knew the experience was going to be like no other. No "Stalking" of us by sales reps, No pressure tactics, Just relaxed VERY friendly and OUTGOING staff. Shari McKilligan was the best! She is very charismatic, friendly and respectful. I have and will continue to recommend Blue Mountain Chrysler and Shari to everyone. A great experience! More

New Happy Van Owner #6 Great Service from this dealership buying since 1978. Have bought 5 minivans now my 6th. Keep up the good work pleasure to deal with everyone at Blue. Great Service from this dealership buying since 1978. Have bought 5 minivans now my 6th. Keep up the good work pleasure to deal with everyone at Blue. More

I felt very welcome I found this dealership clean and everyone was very welcoming. Everyone who works there greets you with a smile on their face. I felt comfortable wit I found this dealership clean and everyone was very welcoming. Everyone who works there greets you with a smile on their face. I felt comfortable with my purchase and never felt like i was pushed into the sale and the salesman was very professional and made the whole experience a great one. I won't be back to buy another vehicle for years to come because I love my new car and i can't see me wanting to change. More